The best solution is to go to ASUS web site and try to download the drivers. You should have to put the model and Operating System that you are using (Ex. Windows 7 32 or 64 bits, Windows 8) and then select the option for USB drivers download them and see if it helps. Also double check the device manager if it has an exclamation mark over the Universal Serial bus Controllers, if there's one that means there's a problem with the drivers. You can check it by clicking on start then right click on Computer and click on Properties then in the right side click on Device Manager.Good luck!
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The best solution is to go to ASUS web site and try to download the drivers. You should have to put the model and Operating System that you are using (Ex. Windows 7 32 or 64 bits, Windows 8) and then select the option for USB drivers download them and see if it helps. Also double check the device manager if it has an exclamation mark over the Universal Serial bus Controllers, if there's one that means there's a problem with the drivers. You can check it by clicking on start then right click on Computer and click on Properties then in the right side click on Device Manager.Good luck!
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