Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Canon PIXMA MP830 is not able to recognize cyan

I have a U043 saying the cyan ink cannot be recognized after I was trying to replace it with a new one. I did accidently put the blue on there & the cyan in the blue than the printer did not recognize both at first, but after I switched it, the blue was recognized and the cyan still did not work. Than I had went back to return the new cartridge at the store with another one and it still did not work with the new one. Do I need to clean the cyan area? And how?

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  • deb63 Feb 12, 2008

    Unlike Maritess, I did not place my ink tanks in the wrong position. All was working fine until one day I started receiving these error messages every time I attempted to print or copy: 1. Magenta ink tank not recognized, or 2. There is more than one of this type of ink tank installed. All I do is open the printer, pop out the Magenta ink tank and pop it back in. Sometimes I have to do this more than once, but it always works eventually. It's getting to be a pain, though, to have to open, pop out, pop in every time I want to print or copy. What's going on with this?

  • TinyShadow Feb 14, 2008

    I have the same problem as deb63 except that it is the yellow. I get 3 messages. 1. yellow ink tank not installed properly 2. yellow ink tank not recognized or 3. more than one yellow ink tank installed. The messages dont display in any certain order, as far as which one gets displayed first. I usually have to remove it and put it back in several times before it will stop giving messages and finally print. This is did not start happening right after ink replacement. In fact, the cover had not been lifted for 2 months prior to this happening and then the only reason it was lifted was to fix this issue. (not fixed, still happening) Why were there no problems for so long and now all of a sudden I am having these issues with an ink tank that has been working fine?

  • antoye Feb 16, 2008

    In my case, this message started wit the Black ink, then moved to other cartridges, sometimes more than one. Its most annoying. I've been removing and replacing the offending cartridge(s) each time until the alarm light goes off but it always comes right back after a while.

  • Old-Guy-also Jul 24, 2008

    I had replaced my 830 and intended to discard it after two black ink tanks would no longer be recognized after repeated tattempts. I tried a third and it has been recognized. Canon's quality control must be almost nonexiatant because the odds againts two defective tanks from randoms sources at random should be in excess of a sixty character pass word. D.D.

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Posted on Jul 23, 2008

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