Question about Sony Cyber-Shot DSC-P73 Digital Camera

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Problems with Sony Cyber- Shot DSC-P73/P93 digital camera

After using the camera, when I tried to turn it off, the lense would not retract. I assumed it was the batteries. I was out of town, so put it in my suitcase and forgot about it. After I got home, I realized the lense was still out. I put in new batteries. The lense still would not retract. The power would come on, but the screen is black and says "access". After a few seconds, it begins to beep and says "Turn the power off and on again" An icon also shows up on the screen that shows the battery is getting weak. When I turn it back on again, it just repeats the same steps. Sometimes I am able to go to the arrow that will review the pictures already on the memory stick. It will never allow me to take any pictures. There is also a yellow flashing light right above the screen. Thanks for any help.

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Re: Problems with Sony Cyber- Shot DSC-P73/P93 digital...

That's what mine was doing after I dropped it with the lens open. I ended up having to have a new lens installed by Sony for $200. I love this camera so to me it was worth it.

Posted on Dec 14, 2007

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Re: Problems with Sony Cyber- Shot DSC-P73/P93 digital...

Had similar problems with a DSC-P93 and found av clue to a solution on the internet: Change to new batteries, the original Sony Ni-Mh 2100 mAh seems to have gone really bad!

//Mats A

Posted on Oct 28, 2007

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There could be two things causing this problem.

1- some dirt somehow got on the outside of side of the lense. So the lense could not fully retract or open out. As a result you can take any picture. If the lense comes out even a little bit, try to pull it out NOT too hard a few times. If it does not retract, turn the camera off and push the lense in (up and down) NOT too hard foe a few times. If the camera opened up 100% or retracted 100%, your camera should be back to normal.

2- If you dropped the camera, some mechanical part of the lense is broken or dislocated or the cable may have come loose. In this case you need to take out the lense from the camera and inpect it for broken pieces or loose cable. clean the outside of the lense and push the lense in and out a few times. Put the lense back on and your camera would be back to normal.

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