Question about T-Mobile Sidekick® 3 Cellular Phone

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Wont charge This is my daughters 3rd sidekick 3 in less than 9 months. The same issue every time. when battery is low it turns off and willNOT CHARGE. I have never been so dissatisfied in my life. The same exact issue with every one. the current phone sat for approx. 3 weeks dead. I pugged it into charge and green light. It worked and charged for 2 weeks. Its shut down and now will not charge. I want to file a formal complaint but dont know where to do that. If it is more than 90 days past purchase you have to pay 80.00 for a new battery. This is a brand new battery. about 6 weeks old.

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  • dcbphs Jan 16, 2008

    every time i plug in the charger i doesnt even charge...i dont know wats wrong!!!

  • Anonymous May 18, 2008

    Main PCB all bent up in lower right hand corner. USB broken from bd w/ land damage. Right top cover missing.

  • janedoh13 Jan 30, 2009

    my sidekick3 turned off abruptly with half a battery left. So I tried to turn it on and nothing. Charged it...and got a message saying something that it would automatically turn on after being charged for a few minutes. Nothing happened. So I went out and bought a brand spanking new battery...same message. My phone is no longer under warranty....any help?? :)

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I have a sidekick lx, my screen goes black

Posted on May 15, 2011

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The Sidekick 3 has a charging issue that crops up after awhile. The unit will fail to charge at all even though you may get the charging light. If you are under warranty, great! Send it in and get it fixed. If not, buy an extra battery and a Sidekick 3 charging cradle . This will cost about 40 dollars but it that is a lot better than the 100+ it will cost to fix it! When looking at a cradle, make sure it says it has a spare battery charger. Some of the Sidekick Charging cradles don't. If you decide to go this route, make sure to power down your sidekick 3 before changing batteries. This will prevent the data from being lost. If you remove the battery while the sidekick is on, it will do a hard reset and your data will download again from server, but it will take awhile.

Posted on Dec 15, 2007

  • Terry Fritsch
    Terry Fritsch Dec 15, 2007

    The Sidekick 3 has a charging issue that crops up after awhile. The unit will fail to charge at all even though you may get the charging light.

    If you are under warranty, great! Send it in and get it fixed.

    If not, buy an extra battery and a Sidekick 3 charging cradle . This will cost about 40 dollars but it that is a lot better than the 100+ it will cost to fix it!

    When looking at a cradle, make sure it says it has a spare battery charger. Some of the Sidekick Charging cradles don't.

    If you decide to go this route, make sure to power down your sidekick 3 before changing batteries. This will prevent the data from being lost. If you remove the battery while the sidekick is on, it will do a hard reset and your data will download again from server, but it will take awhile.

    Check out the Links below to find batteries and charging cradles.
    Sidekick 3 Battery
    Sidekick 3 Charging Cradle

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Well i suggest you take it back to the shop where you got it from they will most likely send it off to the specialists free of charge , because it is a technical problem .

The most likely reason of this problem is maybe your putting the charger in to hard and its pushing it back so its not alowing it to charge? It is quite a bad phone in that aspect

Posted on Oct 17, 2007

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2 Answers

Sidekick not charging


do you mean like the orange light is not light up when
it were charging, correct? if so, then you need to get a new charger.

your charger is probably dead and no longer working.

if you want ,i have a brand new charger that i do not need(bec, i have
few of them laid around and need to get rid of it) and will selling
it for pretty cheap.


so let me know.

Jul 19, 2009 | T-Mobile Sidekick® 3 Cellular Phone

1 Answer

My sidekick 3 won't turn on and i just got it today


Oooh, bad news. You probably got a sidekick 3 that had a bad charging port. Return for a refund if you can.

the Sidekick 3 has a charging issue thatcrops up after awhile. It will just not charge the battery.A good way to tell is if the orange light comes on but the phone never charges.

You can get an external battery charger for the sidekick for about 25 dollars that will allow you to charge the sidekick 3 battery separate.

Check out the following link to see what I am talking about.

Sidekick 3 external battery charging cradle

Jul 13, 2009 | T-Mobile Sidekick® 3 Cellular Phone

1 Answer

Hey


The sidekick has an issue with its charging port going bad. Do you get the orange light when you plug it in?

It about 80 dollars to get fixed or you can do a workaround for about 30 dollars.
What you need to get is a charging cradle that has a spare battery charging slot. This will you allow to charge your battery seperate from the phone. I also recommend getting a second battery so one can be charging at all times.
Here are some links for the charger and the batteries:
Sidekick 3 Battery Charging Cradle
New Spare Sidekick 3 Battery for Sale
Hope that helps

Dec 19, 2008 | T-Mobile Sidekick® 3 Cellular Phone

1 Answer

My sidekick 3 wont charge


Michael-
The sidekick has an issue with its charging port going bad. Do you get the orange light when you plug it in?

It about 80 dollars to get fixed or you can do a workaround for about 30 dollars.

What you need to get is a charging cradle that has a spare battery charging slot. This will you allow to charge your battery seperate from the phone. I also recommend getting a second battery so one can be charging at all times.

Here are some links for the charger and the batteries:
Sidekick 3 Battery Charging Cradle
New Spare Sidekick 3 Battery for Sale

Hope that helps

Dec 17, 2008 | T-Mobile Sidekick® 3 Cellular Phone

4 Answers

Sidekick wont turn on


that happened to me before.
all u have to do is take ur sim and battery out and then wait for 5 minutes and re enter them into ur phone...!

Oct 21, 2008 | T-Mobile Sidekick® 3 Cellular Phone

1 Answer

Sidekick wont charge


wakesk8er02

The sidekick 3 has a known issue with the charging port going bad. The orange light will usually come on but it doesn't charge the battery.

you can try www.cellulardr.com or you can do a work around that will cost less.

Most people will buy a cradle charge that has a built in spare battery charging slot. This allows you to charge the battery seprate form the phone. ?It is about 25 dollars on ebay. Its also a good idea to get a spare battery so you can have one charging at all times.

Sidekick 3 Spare Battery Charger

Sidekick 3 Batteries

Jul 14, 2008 | T-Mobile Sidekick® 3 Cellular Phone

1 Answer

Ayy


Is the orange light coming on but you have no power? If so, then it is probably not charging. The sidekick 3 charging port is notorious for going bad. The little contacts that send power to battery come loose.

Find a friend that has a sidekick 3 or sidekick ID and try out their battery. If it powers up, it is your charging port.

The easiest thing to do is to get a charging cradle that has a spare battery charging slot. They run about 25 dollars off off ebay and allows you to charge the battery seperate from the phone. A spare battery is good too as it allows you to have one charging at all times.

http://repairmysidekick.org/SideKick-Repair-Parts/Sidekick-3-Spare-Battery-Charger

Sidekick Spare Batteries

Jun 07, 2008 | T-Mobile Sidekick® 3 Cellular Phone

3 Answers

Sidekick 3 wont turn on


if the light indicates but its not charging. one other thing you can do is a soft reset.take out your SIM card and batter for 30 seconds then replace the SIM card, and hold on to the R button and at the same time replace your battery, your phone should turn on and restart twice. but it will come on.

Apr 06, 2008 | T-Mobile Sidekick® 3 Cellular Phone

3 Answers

Sidekick wont turn on


If you can, try a friends battery, either from a sidekick ID or sidekick 3. The Sidekick ID seems to be having the same issue as the sidekick 3 whefre the charging port goes bad. The best worka round for that is to get a charginfg cradel that has a spare battery slot.

http://repairmysidekick.org/SideKick-Repair-Parts/Sidekick-3-Spare-Battery-Charger

Mar 23, 2008 | T-Mobile Sidekick ID Cellular Phone

3 Answers

T mobile sidekick 3


Perhaps the battery is not in correctly, the phone was dropped in water, The phone is broken, or you're pressing the wrong button.

Nov 29, 2007 | T-Mobile Sidekick® 3 Cellular Phone

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