Question about Gateway CX2610 Notebook

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Screen is black but cpu turns on ;(

Hello, I have a Gateway cx2610 tablet laptop pc. I bought it used and everything worked out great. One day I left it on and it was under the bed sheets, when I came back the cpu was really really hot and i opened it up and it shut down, after that I turned it back on and the monitor flicked grey then black (blank) but the cpu booted normally. I tried to use another cpu monitor and nothing showed up. Any help here? Did my bulb burn out? Do I need a whole new motherboard? video card? Any idea on how much to fix or who i can send it to to fix? Please help me. Also if by any chance I had some information on the hard drive i wanted to keep, how can I get that out? Thanks!

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Re: Screen is black but cpu turns on ;(

Hi Bwicked, Based on your post description, it would seem a whole lot of problems and questions. Let's try one by one: 1. cpu was really really hot - this is expected if the unit was covered (bed sheets), however, most units have a thermal protection so it would auto shutdown if it has reached cutoff temperature; 2. opened it up, shut down - the laptop auto shutdown when you opened it up? 3. turned on, monitor flicked grey, then black (blank), cpu booted normally - any beeping sound? What were the indicators that made you assume that it booted normally? 4. Another cpu monitor, nothing showed up - did you try pressing Fn + F? key to enable/activate external monitor? 5. Did my bulb burn out? - possible. If your CPU booted normally, then there should be some semblance of your desktop on your screen except that it is dark. You can try shining a flashlight and you should be able to see portions of your desktop. If yes then you have just confirmed that you have no backlight which can either be the CCFLamp as you suspected or the inverter that powers it; 6. Do I need a whole new motherboard? maybe no but depends on the diagnosis of the problem; 7. video card? most likely no also as some video card are built into the motherboard; 8. Any idea on how much to fix - depends on what is really wrong. 9. who i can send it to to fix - depends where you are. Perhaps your best bet is to seek the services of a qualified professional who is within your immediate vicinity. Further you need to get a firm estimate since it may no be economically reasonable to have it repaired if your assumptions are proven correct. In the same token, an on-site technical person would be able to perform the necessary steps to diagnose the problem. Hope this be of some help/idea. Pls post back with information to the above questions or should you need additional information. Good luck and kind regards.

Posted on Oct 06, 2007

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