Poor service from avon

Try MFG website or email their customer service

You can appeal to Amazon.com's Customer Service department. Once your free period has elapsed, it automatically becomes a "Paid Membership". If you haven't used any Prime Benefits outside the free window you can receive a refund of the full amount. Their policy on cancellation of Prime membership reads as follows: "Paid members who haven't placed an Amazon Prime eligible order are eligible for a full refund. You can't receive a refund if any of the household members have placed an Amazon Prime eligible order."

So, depending on how you've used the account, you may be out of luck.

Start by going here: https://www.amazon.com/gp/primecentral

Amazon com Sign In

If you had paid by PayPal, you should contact PayPal customer service (support) ... 1 (888) 221-1161 ...

This is from the PayPal Website:

You can cancel only unclaimed payments. If the payment is complete, you can contact the person who received the payment and request a refund.

To cancel an unclaimed payment:

1. Log in to your PayPal account.
2. Click History.
3. Click Cancel under Order Status/Actions.
4. Click Cancel Payment next to the unclaimed payment.

Note:

• A payment is automatically cancelled if the recipient doesn't accept it within 30 days.
• If you paid with a credit card, it can take up to 30 days for a refund to appear on your card statement.

If you want to request a refund for a completed payment, here's how to find a seller's contact information:

1. Log in to your PayPal account.
2. Click History.
3. Click Details next to the transaction.

Explain the situation and show her the proof of extra payment. If she doesn't refund you, you can take it up with PayPal. Good luck with your issue.

What you will need to do is scan the copy of the USPS receipt and then upload it into your Paypal dispute and explain that the seller refused the return of the item you bought. This will add merit to your case and you will receive a complete refund because Pyapal will reverse the transaction and credit your account. If you have to send the item again, send it with a signature confirmation so the seller won't be able to deny that he didn't receive your return.

You can try filing a dispute against that seller. But you might be the one to pay for the shipping in case the item arrives at your place one of these days.

Follow my instructions on filing a dispute on PayPal by clicking the link below: http://www.fixya.com/support/r4105716-file_dispute_against_seller_using_paypal

Good luck on your claim!

login paypal and see how many times you have paid
if you paid twice then ask for a refund

See if you can get info at avon.com It should be able to plug right up and your cpu recognize it. Worst case if you bought it from an avon rep you can exchange it for a new one or get a refund. If you bought it from a local avon rep call them and see if they can help. If not call avon customer service at 1-866-500-AVON
Also in the future you can order via my website at www.youravon.com/lblaesing and use Promo code:FSANY for free shipping.
I will also look into this further for you and see if I can't help more Thanks Lezette