Question about HP DeskJet 648c InkJet Printer
I cleared a paper jam from the front and now the printer will not print.The light on the power button keeps blinking and won't turn off if a job is in queue.When I check the status with the toolbox, it says print cartridge problems and lists both cartridges. In control panel/printer and faxes, it shows set as default and offline.I have reinstalled all the software and driver,troubleshooted 3 times, and went to hp online and tried all suggestions and such with no results.I have windows xp. It was working perfectly till i pulled the paper out from the front, only the little part around the roller to the pen area.HELP!!
Check to make sure the USB/ serial cord is plugged all the wat in on the back of the computer tower and the printer itself.
Posted on Dec 12, 2007
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Posted on Jan 02, 2017
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Jul 14, 2014 | HP DeskJet 3930 InkJet Printer
What this light sequence means that the printer has a paper jam.
When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
How to clear Paper Jam
?· Press Continue button twice quickly to see the secondary error code.
To get the secondary error codes
?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.
?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.
?· Press and release Continue button twice quickly to display the secondary error code light sequence.
Press Continue button to resume printing once all the jammed pages are cleared from the paper path.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
2 Open the front cover and remove the print cartridge assembly.
NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
4 Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.
NOTE: The printer reprints the pages that caused the paper jam.
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