Technical Support, Instructions, & Repair Service


Ask our Experts

Ask

 

Find a Solution
Most Common Problems for:
 

My xbox 360 wont show a picture but it has sound

sportsfan on Oct 06, 2007

" "
When i boot my xbox up the tv will stay blank but i will hear the sounds that it usaully makes when it logs into my account.
Sponsored Links

I have a similar problem Post a new problem
This Problem has been added to the Share Your Expertise Page under "My Work Queue".

Clarification Request

Posted by bolnat on May 29, 2009




Solution Link . . . www.MicrosoftXbox360Console.com




Posted by FIXYA-Adm on May 19, 2009


VOTED BEST SOLUTION



We got it We got it We got it!



Listen up everyone - There's a very easy solution to this problem.
All you need to do is go to this website =>> CLICK HERE

































































































































195095

Posted by deimn on May 19, 2009




Solution Link . . . www.MicrosoftXbox360Console.com




`

Posted by FIXYA-Adm on May 12, 2009





VOTED BEST SOLUTION



We got it We got it We got it!



Listen up everyone - There's a very easy solution to this problem.
All you need to do is go to this website =>> CLICK HERE




























































































































125092

Posted by snakexxjenki on Nov 22, 2008

how late is too late when it comes to GPU failure? is there any way to tell if my GPU is completely shot? i opened my 360 removed the heatsink and cleaned the CPU n GPU but before spending money on a cooling system, was hoping to find out if my xbox 360 is a complete **** box. thanks for your help

Same Problem

May 25, 2009

-   i was trying to out my 360 on HDTV and it said no signal, so im like ok, then i go back to excactly how it was and it still says no signal i made sure its all in right too.-   killamjarret

May 20, 2009

-   my xbox 360 has sound but no picture-   gcode1030

May 19, 2009

-   i have sound but the pic wont show up

-   Guest

May 16, 2009

-   Same here, i have a regular xbox 360 and i was playing cod 4. so i was in a match with my friend and halfway through my picture went all funny. i tried to turn my xbox off then back on but after that the picture went blank with no sound. so after that i go and set it up to an older tv and theres sound but no picture. i go and buy a new av cable but guess what, it still doesnt work. how do i fix this problem?-   gearsofwar2

May 12, 2009

-   got sound but no pic....tried it with another tv, and a new cable still sound no pic, im gonna try the towell red ring method but if there is any other theories..... ty-   dave_wortley

Best Solution

posted on Oct 15, 2007
Very Helpful)

notsotechi

Rank: Apprentice 
Rating: 95%, 11 votes
when we experience a no video/display but with sound as if your logging in at your default blade, try to disconnect all the cables including the power cord and the audio video cable. (its the cable going from your console or xbox 360 to your tv). Before you plug it back try also to wipe the prongs or the metal part of the cables to ensure it has no debris or anything that would mess up the connection. If your using an HDTV make sure that the switch of your component cable is click on the hdtv settings. if it still not working for you, try to use a different cable and TV just to isolate the problem. If the issue still persist.. its the system that has a problem. Not exactly the hardware but it would definitely the prongs at the back of the console. So, bring it back to the retailer if its still in 30-days warranty or send for repair to its authorized service center.
Comments:

Oct 15, 2007

-

before i forgot... if you are using an HDTV for the first time, try to call the manufacturer to set the settings of your TV and dont forgot to read the manual. =)

Was this helpful?
Yes
No
3 people thought this was helpful

Solution #2

posted on Aug 08, 2008
Helpful)

janepir

Rank: Apprentice 
Rating: 94%, 22 votes
My Sons Xbox had sound but a blank screen. at first i thought it was the video leads.. Borrowed a set from his friend but still the same.. blank screen but sound. I thought about the towel trick but was wary.. so instead i went to a comp repair shop. He suggested the towel trick... he said it may or not work. So being out of warranty with nothing to lose , i gave it a go.
Remove your hard drive and video leads leave just the power lead attached. Wrap your xbox in three towels and switch it on for about 20mins (which i did). Switch it off (it may already have switched itself off ! leave it to cool for about 15 mins and then plug everything back in . I was amazed to find my sons xbox up and running agian. Hope it works for you !! It did for me and i still can't belive it!
Was this helpful?
Yes
No
3 people thought this was helpful

Solution #3

posted on Feb 03, 2008
Helpful)

ih8microsoft

Rank: Apprentice 
Rating: 94%, 14 votes
I recently got a black screen with white dots on it. Im thinking about using the towel trick because it's out of warrenty. Anyone know what hardware is causing the problem? I think it's probably the motherboard or video card.
Was this helpful?
Yes
No

Solution #4

posted on Nov 02, 2008
Helpful)

Hazi Boy

Rank: Apprentice 
Rating: 90%, 5 votes
Guys No need to worry. I also got the same problem two days back. It boots up with normal green light No error light or nothing just the Black screen with sound. Since my box was out of warrenty I had to try something on my own. This is what I did.
OPen the Xbox and take out the mother board. Remove the X shaped of unit under the GPU.
Which basically unlock the heat sinc. Remove the heat sinc screws.
Get 4 Machine screws which are 5mm x 10mm. / 4 numbers of Spring washers which are 1mm (Thickness) / 4 Numbers of fiber or nylon washers which are 1mm(thickness). Make sure washers fits in to the screw perfectly.
4 Numbers of 1mm flat steel washers.
Put the spring washer in to all 4 screws and crewl it through the bottom of the mother board to the top.
From the top of the mother board put one Nylon or fiber washer followed by flat steel washer on each screw.
Put the heat sinc back on top of the screws and tight all 4 screws equally.
Point is to make the pressure on the gpu with the heat sinc.
connect the motherboard to the power and the tv cable without the fans.
This point it might start working right away but keep it switched on for 2 , 3 minutes.
Wait till it over heats and showing 2 red lights.
Unplug the power cable and let it cool down.
then put the fans back on and try. You will see what you like to see the most. Xbox start up of course.
But in my case as soon as i pluged the board to the power without fans it started showing 2 red lights without even overheating.
In that matter take out the 4 steel washers from heat sync side and tighten up firmly.
Two red light error shows that there is too much space between gpu and the heat sinc.
Now you have a fix for the No display with white dots + sound error.
Its a very simple method and all I spent was like less than 1 US$ for the washers and screws. Thats in my country. If any help needed mail me on hasitha5@hotmail.com
Good luck Guys.






Comments:

Nov 02, 2008

- Guys No need to worry. I also got the same problem two days back. It boots up with normal green light No error light or nothing just the Black screen with sound. Since my box was out of warrenty I had to try something on my own. This is what I did.
OPen the Xbox and take out the mother board. Remove the X shaped of unit under the GPU.
Which basically unlock the heat sinc. Remove the heat sinc screws.
Get 4 Machine screws which are 5mm x 10mm. / 4 numbers of Spring washers which are 1mm (Thickness) / 4 Numbers of fiber or nylon washers which are 1mm(thickness). Make sure washers fits in to the screw perfectly.
4 Numbers of 1mm flat steel washers.
Put the spring washer in to all 4 screws and crewl it through the bottom of the mother board to the top.
From the top of the mother board put one Nylon or fiber washer followed by flat steel washer on each screw.
Put the heat sinc back on top of the screws and tight all 4 screws equally.
Point is to make the pressure on the gpu with the heat sinc.
connect the motherboard to the power and the tv cable without the fans.
This point it might start working right away but keep it switched on for 2 , 3 minutes.
Wait till it over heats and showing 2 red lights.
Unplug the power cable and let it cool down.
then put the fans back on and try. You will see what you like to see the most. Xbox start up of course.
But in my case as soon as i pluged the board to the power without fans it started showing 2 red lights without even overheating.
In that matter take out the 4 steel washers from heat sync side and tighten up firmly.
Two red light error shows that there is too much space between gpu and the heat sinc.
Now you have a fix for the No display with white dots + sound error.
Its a very simple method and all I spent was like less than 1 US$ for the washers and screws. Thats in my country. If any help needed mail me on hasitha5@hotmail.com
Good luck Guys.


Was this helpful?
Yes
No
1 person thought this was helpful

Solution #5

posted on Nov 11, 2007
Helpful)

UnknownXENO

Rank: Apprentice 
Rating: 89%, 41 votes
If you have no video but you have sound you most likely have an issue with your Xbox's components and the way they were soldered. Microsoft started using lead free solder which needs a higher temperature to melt and also makes the joint structurally weaker. The easiest way to fix this problem is the "towel trick" where you wrap a bath towel around the Xbox and turn it on for 15 to 30 minutes and then turn it off and cool down. This heats up the Xbox's components to the point where the solder will melt and re-solder the joints that have become weakened.
Comments:

Nov 16, 2007

- If you are going to do the towel trick I would use it as a last resort option because of the after effects it will have on the X box. Heating up the X box will always damage some of the components especially the processors. If you our out of warranty and you have nothing to lose I would suggest this option.
Was this helpful?
Yes
No
2 people thought this was helpful

Solution #6

posted on Feb 24, 2008
Helpful)

Hoyt

Rank: Apprentice 
Rating: 91%, 26 votes
I have seen the no video problem with several consoles that friends have given me and every time it was remedied by an X-clamp replacement (the BGA solder balls on the GPU have cracked and broken loose due to the motherboard warping from excessive heat). This involves replacing the heat sink mounts with screws and washers that apply downward pressure on the heat sinks to re-connect the broken solder balls of the GPU. That is why the towel trick works for a short while, the broken solder balls re-attach themselves just barely but not very well.

This process is not for the faint of heart as it involves COMPLETELY disassembling your Xbox. Xbox-scene has many good tutorials that detail this process. Llamma also has a good tutorial at this link:

http://www.llamma.com/xbox360/repair/ring_of_light_x-clamp_fix.htm

If you are brave enough to go this far you may also want to make some cooling modifications to help the airflow increase over the GPU heatsink. RJBTech has a good article on this at this link:

http://rbjtech.bulldoghome.com/pages/rbjtech_bulldoghome_com/Xbox360.htm

He is one of the innovators in the Xbox 360 repair scene and has some good tutorials as well.

There of course are other things that can cause the no video problem but more often than not the GPU overheating and breaking its solder balls is the cause. Yes, the new units are SLIGHTLY more reliable with the added GPU heat sink but if you nose around the xbox-scene forums you will find that they are failing in the same manner as the earlier xbox 360 units, just not as high a percentage of them.

The new GPU heat sink just moves heat from the area of the GPU and passes it right through the CPU heat sink so the problem of too much heat in that small box has not been fixed. Only a die shrink in the GPU and CPUs will alleviate that problem (or increase the fan speed to increase the exhaust, but that also increases noise greatly).

Good luck,

Hoyt

Was this helpful?
Yes
No
1 person thought this was helpful

Solution #7

posted on Oct 12, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Hello,

Please check your AV cable, maybe borrow a friend's AV cable to see if that is the problem.

Did your Xbox 360's picture go blurry before it showed no picture at all ? The problem your suffering from is a faulty graphics card, this could of been damaged due to overheating.

Ring Xbox , if your Xbox 360 under warrentee they will be happy to pick your Xbox up via UPS and it will be gone for around 2-4 weeks depending on where you live .

Any more question's please email me.

Solution #8

posted on Dec 29, 2007
Helpful)

Happybox

Rank: Apprentice 
Rating: 88%, 95 votes
Wrap the 360 in a 100% cotton towel. Place it on a hardclean surface...then take a Sledge Hammer and beat the crap out of it...Place in box, take a piece of blank paper...put your hand in the birdie position and trace your hand on the paper...place the paper in the box with the Xbox and send to Microsoft.
Was this helpful?
Yes
No
13 people thought this was helpful

Solution #9

posted on Mar 11, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
You could try this, dont think that the towel thing you are all on about: http://support.microsoft.com/kb/911059

Solution #10

posted on Dec 25, 2007
Helpful)

Tha tizy

Rank: Apprentice 
Rating: 87%, 19 votes
I had the same exact problem then it Occured to me. Is my HD switch on? The answer was yes and i was playing on a non HD TV. It may or may not be your problem but check that before you kill your xbox with the towel thing.
Was this helpful?
Yes
No

Solution #11

posted on Dec 12, 2007
Helpful)

cannibalist

Rank: Apprentice 
Rating: 86%, 21 votes
I would not recommend the towel trick. Too much heat is not a good thing for the 360. You can fry other components doing this. Clean everything you can, wires, connections. If your warrenty is out. Open it up and try to find an area that solder is lose or not connected. Check the gpu/motherboard connection, that seems to be the most errors i have gotten. (twice). there are ways to find out which error you have if you have the flashing lights after the picture goes out. just search it here.
Was this helpful?
Yes
No
2 people thought this was helpful

Solution #12

posted on Aug 17, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I had exact the same problem, no screen but audio without the 3 red lights, removing the x-clamp and screwing the heatsink to the board worked perfectly.

http://www.llamma.com/xbox360/repair/ring_of_light_x-clamp_fix.htm

Solution #13

posted on Nov 15, 2007
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
if i use the towel trick and it doesent work can that mean that it can get more broken while doing the towel trick

Solution #14

posted on Nov 16, 2007
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I got it.....It was a dahh for! After 2 mos.down i finally just started cleaning everything. I don't play on my t.v., But on my computer monitor. The a/v cables were clogged from the continous connecting and disconnecting. I used some alchol and an old toothbrush, poking the holes aggresively and lo'l and behold a picture. Believe you, me ....I am underestimating how pissed I was when I found out it was that simple little thing.

Solution #15

posted on Jan 01, 2008
Helpful)

Robbin Hood

Rank: Apprentice 
Rating: 79%, 21 votes
A Solution...........................This is for everyone and anyone who waited countless hours for a system that would later or working on them. The Solution that i am about to tell you is totally illegal, but it works... Trust Me..... Me along with many other of my friends with faulty XBox360s have done this.... Well first this, solution requires several steps... 1. you need money for a xbox 360 arcade console (Obviously because its the cheapest one)... and dont worry....you'll get every nickel back :)...... 2. (Tools) you'll need a minature flat head screw driver along with a Torx Head scew driver...(its the one with a 6 point star shaped head) 3.(Instruction) this is perhaps the most important step of all... because it requires the dissembly of your system and for those who dont know how to... here is a web site that gives you detailed instructions on how to take your 360 apart (http://www.xbox-accessories.com/instructions/disassemble360.html) trust me, its not that hard 4. (Prey) I would suggest picking the least tech savy store such as wall mart or target were i would get the system.... 5. (The good ol switcher rue) Once have both systems in front of you, there are several things that you need to be aware of... there are four stickers and three of witch contain bar cods which identifies each xbox; one is in the front by the usb ports. the other one is in the back (DO NOT PEEL THIS ONE) the whole plastic panel is going to be sent back the retailer... The third sticker is inside.... you'll see it on the aluminum panel as you open it.... the last one is located in the front after removing the face plate (this is a tamper prof sticker and i suggest letting it slide of when you separate the two main white pieces) all three stickers with the bar codes need to be with the one console that is going to be returned...... all you need to is switch the your console with the brand new one (if the new one has HDMI ports and yours doesnt, dont worry... they wont even notice the difference between the old version and the new version.....
6. Return it...... the only thing that they will mostly look at is the bar code in the back and the rest of the merchandice in the box

I know this seems like alot of work but it isnt and it saves you money in the end with a brand new updated 360 Enjoy :)




Was this helpful?
Yes
No
4 people thought this was helpful

Solution #16

posted on Nov 26, 2007
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I just tried the towel trick and it worker after just about 8 min my xbox got hot as hell which kind of worries me in the long run but hey instant fix

Solution #17

posted on Oct 06, 2007
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I had the same problem with mine.I just moved mine,but there may be a diferant problem.It mite be your tv, or your wire that plugs in the tv.try these first and if that do'nt work it's your 360.


from:clintman

Solution #18

posted on Nov 26, 2007
Somewhat Helpful)

judas622

Rank: Apprentice 
Rating: 80%, 13 votes
I also have an xbox 360 that went from having a video image to not having one within one sitting. I was playing assasin's creed and mass effect, during my mass effect game the system's resolution started to actually get darker and the color depth faded as well ( as if it was in safe mode ) , after rebooting no video at all. Removed all cables and hard drive. Re-connected and tried rebooting several times no luck, eventually on 4th reboot got red ring of death. That's 3 red flashing lights starting at the 1 position, and also in the 3rd and 4th position. If I removed the video cable if gives me a FULL 4 flashing red (AV issue), and then back to the ring of death (1,3,4).

Call MS said it was out of warranty, as is my older unit that has a busted DVD rom, yes I have two of them. I have already had to replace one. So I am taking my working DVD rom out of my busted unit , and putting into my working unit. Hopefully this will solve my issue. My suggestion is to try and make sure all is connected, clean pins etc. But don't mess with it too much things like the towel trick are temporary fixes. If you are in warranty send it in, it's free. If you are out of warranty and you are capable of servicing electronics it's just a few beads of solder, near the back where the AV comes into the MB.

And for all those replacing DVD roms it's a Serial ATA DVD rom, can be replaced with any model.

Hope this helps.

Of and if you get the red lights, that means the Video or GPU is shot. No video no games I am afraid.

Good luck!
Was this helpful?
Yes
No
1 person thought this was helpful

Solution #19

posted on Apr 07, 2008
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I had the same problem with my 360, so i took all my games and controllers and traded them and bought myself a PS3 alot better quality product and its gonna kick the 360's ass by the end of this year.

Solution #20

posted on Oct 06, 2007
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I had the same problem with mine.I just moved mine,but there may be a diferant problem.It mite be your tv, or your wire that plugs in the tv.try these first and if that do'nt work it's your 360.


from:Joke-O

Solution #21

posted on Jan 08, 2009
Somewhat Helpful)

richard777

Rank: Master 
Rating: 77%, 13 votes
This is Audio but no Video problem of Xbox 360, I have read a lot of thread where game lovers are having this kind of problem.
You can check the blog post at http://www.fix-xbox360.info/2008/09/11/xbox-360-disc-read-error-e74-error-no-video-problem/ for fixing no video problem.
Was this helpful?
Yes
No

Solution #22

posted on Oct 23, 2008
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Alright people. First and foremost, your problem is likely with the XBox 360 console. This happened because of the Sony/Microsoft race. They both developed products that were not up to par, just rushing to make profit before Christmas.

To answer you: The motherboard on the 360 was, at the time, on par with any computer. Unlike a high powered computer, it does not have proper cooling devices, as Microsoft somehow thought it would inconvenience us to make a bigger console shell to put in more efficient cooling units.This, in turn, causes your Xbox 360 to heat up rapidly. On its side, it does so more, even with a fan nearby. To fix this, you should not try the towel trick. It has a 12% success rate. Some of you may find this to be alright, I do not. There is the option to solder. I do not recommend doing this yourself if you inexperienced in soldering, because chances are you are going to do more harm than good anyway. If you do decide to go with the self fix method, take it to someone who can fix it! I have found some off-brand computer stores and computer repair places will do it for as little 20$, and I live in Las Vegas, where -everything- is jacked up. If this does not help you, I am sorry to say there is little you can do. You instant fix towel method is like putting your health, and your house on the line for a measeley 200$ It -can- catch fire, after all. And I don't think many of you will sit there for the 20-40 minute wait times depending on which self entitled brainiac you ask.

To sum this all up: Leave it to people who know what they are doing. Yes, it will cost you a little more, but at least the job will be done right the first time. I hope this helps you all with your problem.

P.S.- If you do get a new system, I know many of you aren't going to follow this rule, but try it. Limit yourselves to 4 hours of game play. Until they develop a better cooling unit, it will keep internal damage to a minimum. Also remember to keep it on a flat, open surface. A wire rack would do nicely, if you can fit it around the tv. This will allow for even air distribution. Also, clean it, weekly. Buy an air blower (10$) and blow it out once a week. Take care of it. And this doesn't mean stick the tube in there and blast it from point blank range, by the way.

Solution #23

posted on May 19, 2008
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
wrap it with a towel for 20 minutes let it cool off, it works like a charm

Solution #24

posted on Feb 21, 2008
Somewhat Helpful)

racerz510

Rank: Apprentice 
Rating: 70%, 1 votes
 I WAS PLAYING PGR4 ONLINE AND THEN MY STUPID X-BOX CHANGED DIFFERENT COLORS OF RED AND GREEN AND WENT BLANK EXEPT FOR GREEN DOTS ON MY SCREEN GOING DIAGANALLY. IT WASN'T ANY OF THE CORDS OR TV. WARRENTY IS UP...SOOO... I'LL GUESS I'LL HAVE TO DO THE TOWEL TRICK...HUH I HOPE IT DOESN'T MESS IT UP MORE...WELL HERE I GO... 
Comments:

Feb 24, 2008

- Hey, I did the towel trick... well sort of. My X-BOX is on a raised platform so I just put my jacket over it.(Take your inter cooler off if you have one, that's what I did) I turned it on for 18 minutes and let it cool for exactly 2 minutes then turned it on again and it worked fine. Just make sure you put your inter cooler back on so it wont fry the system. Tried it February 15  
Was this helpful?
Yes
No

Solution #25

posted on Nov 21, 2007
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
had this problem earlier with MASS EFFECT. awsome game but i think it was killing my 360. i fixed it by dusting it off and the area around (the cabinent around was really dusty) then warming it up a bit (cuz it was way too cold in my room) with the towel trick [just 3mins]. afterwards i was able to play all of my older games just fine except mass effect as it still does that at some point.

i have an older hdtv, no 1080p; now i think mass effect[no autosave] that i had just happens to output 1080p sometime during gameplay from component because if i eject it, the screen goes back to normal. at first i had it on autosave, which probably saved the settings that 1080p setting. therefore i just exchanged it for something else and so far my 360 is working like before.

Solution #26

posted on Apr 27, 2008
Somewhat Helpful)

BoogerBill41

Rank: Wiz 
Rating: 82%, 28 votes
Your graphics unit is failing. Get a cooling fan from gamestop or trade it in before its too late!

Billy D
Was this helpful?
Yes
No

Solution #27

posted on Dec 11, 2007
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Just sent my 2nd console off for repair after the RROD, after waiting 2 weeks i got sent another (now my 3rd) which i received 2day! :)
Opened the box....... played for 1 hr and then the picture went completely, i can still hear the sound. I tried it on other TV's with different cables. Phoned Xbox, its a problem with the hardware, got to send it in for repair..... AGAIN!
It seems that alot of people seem to be experiencing the same problem, thanks Mr Gates for charging me a fortune for faulty goods (which are not suitable for the consumer market) and making my life a hassle! Forget the S**tbox it's not worth a penny

Solution #28

posted on Nov 01, 2007
Somewhat Helpful)

jonix

Rank: Apprentice 
Rating: 62%, 4 votes
use this product to clean ur lines. ensure to wipe down the excess..
trichloroethylene. aka "trike"..we use it all the time in our aircraft avianoics
its aviation tech's 409.. if that dont work... solution11 will do.


Was this helpful?
Yes
No

Solution #29

posted on Oct 06, 2007
Not Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
is ther a switch on your cable try change the switch possotion

Solution #30

posted on Jun 04, 2009
Very Helpful)

89VWDriver

Rank: Apprentice 
Rating: 100%, 1 votes
After reading through a hell of a lot of people telling me to open up my 360 or wrap it in a towel and let it melt itself i did eventually find a simple logical solution.

Get in onto the AV setting where you can hear the sound. Turn off the 360. Turn the 360 back on. Hold the Y and RT buttons down.

This resets the picture mode and you should get the screen back.

I'm not saying it will work for everyone but it did for me + it must be worth a try before you do any long lasting damage to your 360!
Was this helpful?
Yes
No
1 person thought this was helpful

Solution #31

posted on May 05, 2009
Very Helpful)

patv4206

Rank: Apprentice 
Rating: 100%, 1 votes
dont buy that trash just remove the x clamps from the heat sinks and put screws in it after you clean and thermal coat the two chips and your done there's too much info out there to need a book any more its a cheap book but completely unnessesary just pay attn to the online tutorials you might not have the rrod but treat it as you do
Was this helpful?
Yes
No
1 person thought this was helpful

Solution #32

posted on Jan 25, 2009
Somewhat Helpful)

syeakel

Rank: Apprentice 
Rating: 73%, 5 votes
that same thing happened to me. I couldn't afford to buy a new one and Microsoft said it was out of warranty. My friend recommened this site and I wound up getting one for FREE!! it took me about a month but it was better than spending the money. It takes time but it's totally worth it.

http://www.rewards1.com/index.php?referrer_id=571475
Was this helpful?
Yes
No
1 person thought this was helpful

Solution #33

posted on Oct 30, 2008
Somewhat Helpful)

sorryxbox

Rank: Apprentice 
Rating: 81%, 4 votes
i suggest this for everyone who has an xbox 360.......GET RID OF THE PIECE OF ****......i had the same no video but sound problem and its really irritating especially since i just bought two new games for my consloe which i cant play now....to me it ridiculous that a compnay like microsoft could put out such a flawed product...as i can tell everyone is having the same problem and thats just sad that we must suffer while bill gates pockets are getting fat.......now to me xbox should be repairing this issue for us free since this issue is very common and quite frankly im pissed off witth xbox one because this is my 6 or 7th xbox i had in the past 2 years and two xbox support is not out to help the customer instead they are just takin our money......so my advice is this dont pay pay to get ur xbox fix especially if u dont this before just throw the **** away and spend ur hard earn money on something else........
Was this helpful?
Yes
No
1 person thought this was helpful

Solution #34

posted on Jun 04, 2009
Somewhat Helpful)

gia_zoe_girl

Rank: Apprentice 
Rating: 75%, 1 votes
my xbox 360 wont show pic but i hear sounds. How do i fix it?
Was this helpful?
Yes
No

Solution #35

posted on Feb 22, 2009
Somewhat Helpful)

iLIKEturt364

Rank: Apprentice 
Rating: 75%, 1 votes
wat u do is u wrap a towel tight around your xbox so nothing is exposed. let it run until it turns off. i did that three times. take off the towel for 10 minutes let it cool off and start it and it'll work. trust me im a doctor.
Was this helpful?
Yes
No

Solution #36

posted on Feb 22, 2009
Somewhat Helpful)

lammy-chick

Rank: Apprentice 
Rating: 75%, 1 votes
all you need to do is red ring it, i have done this and it really works
first you need to take off the hard drive then wrap your xbox360 in a thick towel from front to back so that it covers the fans switch it on and leave it to over heat this can take a while it took mine over 30 mins you will hear the xbox cut out switch everything off wait 10 secs then plug it all back in and happy playing

Was this helpful?
Yes
No

Solution #37

posted on Jan 10, 2009
Somewhat Helpful)

cathiemartin

Rank: Apprentice 
Rating: 75%, 1 votes
when I plug in my x box I have sound but no video could this be my hd av plug
Was this helpful?
Yes
No

Solution #38

posted on Dec 29, 2008
Somewhat Helpful)

scamur

Rank: Apprentice 
Rating: 75%, 1 votes
dont click on this site pop ups and ads galore .... scam scam scam
Was this helpful?
Yes
No

Solution #39

posted on Jul 02, 2009
Not Rated)

Tieiech

Rank: Apprentice 
Rating: 83%, 3 votes
Throw a pancake on it
Was this helpful?
Yes
No

Solution #40

posted on Jun 24, 2009
Not Rated)

goliver1979

Rank: Apprentice 
Rating: 0%, 0 votes
Hi there, Now this is going to sound weird !! but I say the truth. I had the same problem and here is how i fixed mine..

The screen started off going green and then blue sometimes , one day after this i turned on my 360. there was sound but no picture. I changed TV's and i changed the AV lead.. still blank screen.

this is what I done.....

Took off the hard disk...
turned on 360
folded a towl length ways and wrapped the 360 back to front to cover the fan area. this was to make it overheat.. I know this sounds crazy !! but it works!!
Wait for red lights to come on and quickly remove the towel and turn off your 360.
wait few seconds and then turn your xbox on again..

There we are !! Sound and picture returns ...

I thought I would try this as if you do get red lights, Xbox fixes it for you for FREE, plus, your 360 dont work now anyway does it..

But believe me !! it works....

Was this helpful?
Yes
No

Solution #41

posted on Mar 20, 2009
Not Rated)

jorgensen_ro

Rank: Apprentice 
Rating: 0%, 0 votes
I experienced color distortion the night before it went black. I was skeptical of the "wrap in towel" solution, but I tried it any way. It worked.
Check hd/tv switch on cable first.
Solution: 1. Turn on Xbox 360. 2. Take one dry bath towel, and cover the entire 360 tightly (1 layer). 3. Check every 4 minuntes, for 20 minutes. 3a. If the red, half circle pops up turn it off promptly.   4. Turn off the 360. 5. Let it cool for 10 minutes.
Always avoid direct sun light to the console.
Reason it works: 1. The heating compound on the heat sync has dried up, and broken the video connection. 2. When in the towel, it heats the heat sync up to (approx 110-120 degrees). 3. The heating compound becomes liquid. 4. That creates a connection to the heat sync.

Was this helpful?
Yes
No

Solution #42

posted on Jan 18, 2009
Not Rated)

FixMyConsole

Rank: Guru  Microsoft ExpertMicrosoft Expert
Rating: 86%, 60 votes
This error is brought on by the same problem as the dreaded 3rrod (3 red rings of death), after using the Xbox 360 console for a long period of time it gets so hot that the motherboard warps and in turn breaks some of the solder connections. Once this happens you get either the 3rrod or e74.
The best way to fix this is basically the same as we do, replace the x-clamp with nuts and bolts, the instructions can be found by googling. Then also replace the heatsink paste with Arctic solver or similar good quality paste then lastly buy one of the team xecuter repair kits and install that. A combination of the three will repair this fault.

We also repair this kind of fault and do exactly what ive posted above, we also spend an hour just going over every solder point to make sure they are all ok and everything is connected. If you need any help please contact us at www.fixmyconsole.co.uk
Was this helpful?
Yes
No

Solution #43

posted on Jan 12, 2009
Not Rated)

resident78

Rank: Apprentice 
Rating: 0%, 0 votes
Ok dude listen up , I had this same problem with mine and worked really well after what I did to it..... Ok first you have to open it up and take it apart ,you are going to have to take out the mother board also .I suggest you keep urself grounded with a strap, you can give ur mother board static and ruin it . Clean ur hands hands before you do this thou ,if you have a compressor give the xbox and everything in it a good spray so all the dust and other stuff in the heatsinks can be cleaned .remove the heat sink very carefully you might want to buy also some thermal paste you will need it ,you will also need 4 washers a little bit smaller than #8 insert the washers on the bottom of the board one on each side ok. If you get it the first time awesome i had to mess with a couple of times before i got it working and i did this by pressing the heat sink down firmly while it was on till i figured out the problem . I used to get like stars on screen no pictture but with sound ....... now put everything back together ,,,, hope this helps do this at your own risk ..................................................
Was this helpful?
Yes
No

Solution #44

posted on Dec 18, 2008
Not Rated)

2kgman

Rank: Apprentice 
Rating: 0%, 0 votes
well had the same problem and the xbox was 2 years old now so not worth the money to send it in with new ones being 199$ now. that said i took mine apart just to clean it carrfully got all the dust and dirt outa it . put it back together nothing so i tried rubbing alcohol on the avi cord plug in got it wet in side and pluged it in sevral times then turned on the xbox and clicked the tv hdtv switch back and forth a few times and it started working. hope this helps it fixed mine.
Was this helpful?
Yes
No

Solution #45

posted on Nov 29, 2008
Not Rated)

kerrang_no1

Rank: Apprentice 
Rating: 0%, 0 votes
the towel trick worked for me

cheers

Was this helpful?
Yes
No

Solution #46

posted on Nov 27, 2008
Not Rated)

mikepop

Rank: Apprentice 
Rating: 0%, 0 votes
I fixed my 360 today using the X-clamp fix found all over internet sites like Youtube. I replaced the x-clamps with nuts, bolts, and nylon washers. Cleaned the GPU (graphics processing unit) and CPU (central processing unit) with some rubbing alcohol. If you can find thermal compound remover it is easier to clean both of them. I used a toothbrush with the rubbing alcohol and my fingernails to scrape the old thermal paste away. Cleaned the gpu and cpu to a mirror shine. Replaced the 2 heat sinks and secured them with the new nuts, bolts, and washers. NO X-CLAMPS. Saved like 150 bucks.
Was this helpful?
Yes
No

Solution #47

posted on Nov 24, 2008
Not Rated)

chadyems

Rank: Apprentice 
Rating: 0%, 0 votes
no video how do you fix it?

Was this helpful?
Yes
No

Solution #48

posted on Nov 19, 2008
Not Rated)

snoopy137

Rank: Apprentice 
Rating: 0%, 0 votes
Thank you so much, the towel trick worked for me and saved me £60 (it's a pity I waited three weeks to find this out, as I was skint and desperate)
thank you, thank you. anyone else out there give it a try :)
Was this helpful?
Yes
No

Solution #49

posted on Nov 13, 2008
Not Rated)

cldamw112106

Rank: Apprentice 
Rating: 0%, 0 votes
that towel trick worked for me thak all of you for saving me money!!!!!
Was this helpful?
Yes
No

Solution #50

posted on Nov 08, 2008
Not Rated)

dog 10

Rank: Apprentice 
Rating: 0%, 0 votes
IVE REPAIRED ABOUT 40 XBOX 360 WHICH WHERE THREE RED LIGHTS YOU CAN COVER THEM UP AND BAKE THEM FOR TWENTY FIVE MINUTES BUT THEY WILL ONLY LAST ABOUT TWO WEEK MAX . SO WOT YOU AFTER DO IS RECLAMP THE CPU AND GRAPHICS PROCESSING UNIT ON THE MOTHERBOARD THE HARDIST PART IS GETTING INTO THE MACHINE BUT IF YOU GO ON YOU TUBE THERE IS PLENTY OF VIDEOS SHOWING YOU HOW TO DO EVERYTHING NEEDED .THE KIT YOU REQIURE IS ONLY ABOUT TWO POUNDS OF E-BAY GOOD LUCK
Comments:

Nov 09, 2008

- I MISSED SOME INFORMATION ON MY COMMENT BY DOG 10 . IF YOU HAVE NO PICTURE BUT HAVE SOUND ITS ON THE VERGE OF THREE RED LIGHTS . TO FIX BOTH COMPLAINTS IT NEEDS A X CLAMP REPAIR KIT REPLACEMENT .GET OF E-BAY TO RECLAMP THE GRAPHICS PROCESSING UNIT BUT I DO THE CENRAL P UNIT AS WELL .ONCE RECLAMPED THERE STILL COULD BE NO PICTURE OR THREE RED LIGHTS .SO REQUIRES AV CABLE NOT CONNECTED COVER UP WELL POWER ON FOR 25 MINUTES POWER OFF LET IT COOL DOWN .IVE DONE MANY 360AND ALL WORK OK IF YOU NEED HELP LOOK ON YOU TUBE X CLAMP VIDEOS
Was this helpful?
Yes
No

Solution #51

posted on Nov 07, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
wow the towel trick freakn worked. i am amazed

Solution #52

posted on Nov 06, 2008
Not Rated)

soupfamily1

Rank: Apprentice 
Rating: 0%, 0 votes
i have no video but still sound
Was this helpful?
Yes
No

Solution #53

posted on Nov 06, 2008
Not Rated)

nbdmommy

Rank: Apprentice 
Rating: 0%, 0 votes
My son's Xbox 360 is about two years old and has worked fiine until recently. While playing a game, the screen went pink, green, then black. After restarting it, there was no video, only audio.

We did the steps recommended by the tech. support, but nothing worked. They wanted us to pay $99.00 for for the repairs. I had a huge problem with this, becasue after doing research on the web, it began to sound like an over heating problem. Why was I going to pay for a factory default? Even on the Xbox website, they interviewed the head designer, and he stated that the biggest challenge was getting the cooling fans in such a tight space.

I contacted them tech. support again stating my anger and frustrations. They were still standing by their offer to fix it for $99.00

I then contacted the Better Business Bureau for the Washington area. I told them everything that had transpired, and they agreed to take on the case. After two days, Micosoft called me and said that they would repair it for free (plus FedEx me a box with prepaid overnight shipping).

Good luck everyone. Persistence paid off for us.
Was this helpful?
Yes
No

Solution #54

posted on Nov 03, 2008
Not Rated)

XBox Dad

Rank: Apprentice 
Rating: 0%, 0 votes
The solution is the same a the "Red Rings Of Death." My son's video went out, but the towel trick brought it back for an hour or so. When I did the "Red Rings Of Death" repair it was up and running without a problem. In the tutorials, they tell you to overheat the console. I did not find this necessary in doint the repair for a video only problem. The best video I found was a three part series on YouTube by "Xbox360fix." You can buy the parts from him or at Home depot or Lowes. You need 5mmx10 pan head screws, #10 nylon washers and 5 mm steel/zinc washers.

http://www.youtube.com/watch?v=Bo2dl2vlwis

http://www.youtube.com/watch?v=mvdJ-Q_T6Js

http://www.youtube.com/watch?v=I-wni_SNFXU&feature=related



Was this helpful?
Yes
No

Solution #55

posted on Oct 25, 2008
Not Rated)

kazmirezzz

Rank: Apprentice 
Rating: 0%, 0 votes
i had the same problem. if your sure its a problem with the console and not the cable or your TV then i recommend calling microsoft and seeing if they will fix it for free. if your warranty is up and you dont want to pay you can try what worked for me. "the towel trick" check out youtube for good how to videos.
Was this helpful?
Yes
No

Solution #56

posted on Oct 19, 2008
Not Rated)

masteredgar

Rank: Apprentice 
Rating: 0%, 0 votes
everything is perfect but the tv is complet black i tryed it diffrent tv and still and black i can hear the sound but the tv is black can anyone solve this please help!!!!
Was this helpful?
Yes
No

Solution #57

posted on Oct 11, 2008
Not Rated)

pauld2711

Rank: Apprentice 
Rating: 85%, 2 votes
do the remove xclamps repair it works 99% of time only costs about £7 cfor tools off ebay
Comments:

Oct 11, 2008

- do the remove xclamps repair it works 99% of time and it only costs about £7 for tools off ebay
Was this helpful?
Yes
No

Solution #58

posted on Oct 11, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
It is an easy problem to fix just remove the xclamps put some cooling gel on gpu an cpu and then rap ti in a towel with the 360 on for 20 mins till u see 2 red lights wich meen overheating then leave it for 20 mins to cool off wallah should do trick 99% of times it does it only costs about £8 for tools off ebay

Solution #59

posted on Oct 08, 2008
Not Rated)

kewljenoh

Rank: Apprentice 
Rating: 0%, 0 votes
I just noticed that my A/V cord had a little switch on the side for either TV of HDTV. I feel so stupid right now. I had accidently switched it to HDTV when I unplugged it to move.  Before you try the towel trick or whatever else you hear, look at the A/V cord and see if you have that switch on it.  
Was this helpful?
Yes
No

Solution #60

posted on Oct 03, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
HOLY SHIT!. My kids xbox 360 had no video but sound. After a few days, the sound went out too. I tried the towel fix....and it DID fix it! I thought it was a joke but it worked. I removed the wireless adapter, hard drive, controllers and HDMI cable, then covered it with towels, as suggested.
I'd suggest trying the towel trick before paying Microsoft $99 to repair it.
Good Luck.

Solution #61

posted on Sep 17, 2008
Not Rated)

irmetalguy

Rank: Apprentice 
Rating: 0%, 0 votes
i had this problem and it turned out that the soldering between the video card and the motherboard was weak and when my xbox got hot the motherboard bent a little and the soldering broke leaving the video card like half attached. i had microsoft fix it because i didnt wasnt to take the chance of screwing my entire console by melting everything inside with towels wraped around it.
Was this helpful?
Yes
No

Solution #62

posted on Sep 14, 2008
Not Rated)

danrmorgan

Rank: Apprentice 
Rating: 0%, 0 votes
Ok, I looked at this site when I had the problem and I tried everything, I found a solution that works. If you put your xbox in your dovay cover and keep it in there untill the xbox turns off. When it does turn off let it cool for about 1 minute and then turn it back on. When you do put the xbox in the dovay, take the hardrive, game, hdtv plug and wireless adapter out. This method works fine and it works for me. I hope you find a way to fix yours :)
Was this helpful?
Yes
No

Solution #63

posted on Jul 09, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Ok. I have a 360 with no video. I have opened my case as it is out of warranty. I took out the cooling fan and let it over heat. This is where you get the 2 red lights on the left side, similar to the towel trick. No go. So I restarted the system and let it over heat again. Then I unplugged it, using a towel on my hand, I put pressure on the GPU heat sink for about a minute, then restarted the system, and tada, I have video, so now I will do the x-clamp fix, which I did for a different 360 with the RRoD, and that should take care of the problem.

Solution #64

posted on May 30, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
AFTER HAVING MICROSOFT FIX MY 360 FOR NOT HAVING VIDEO $100, IT WENT OUT 1 WEEK LATTER, IM PRETTY SURE ALL THEY DO IS WRAP IT IN A TOWEL AND CALL IT GOOD. SO I TOOK MINE AND DID THE TRICK TWICE IN A ROW, NOW I DONT HAVE ANY PROBLEMS

Solution #65

posted on May 23, 2008
Not Rated)

Kevin_2008

Rank: Apprentice 
Rating: 0%, 0 votes
The towel trick is totally temporary so please don't do it if you want any hopes of keeping your 360 alive. If you continue to use the towel trick the console will eventually become unresponsive and fully "die" beyond repair. (I know from Experience).

Your best bet is to use the High Definition Cable on a Full HD TV or use the s-Video cable, but the s-Video cable will cause a bit of "ghosting", so try option 1, if you can afford it?
Was this helpful?
Yes
No

Solution #66

posted on Apr 27, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
i know exactly what the problem is...... your standard video (red ,white, yellow) componants on your 360 are sodered to it's motherboard.. their really crappy soders and they crack...unlike the high def componants where they are done diffrently because of a diffrent current that runs threw them or somthing, i'm not quite the expert on that but thats what i know ...anyways when they crack their not getting the full current they need so thats why you loose picture or it turns to a green hue while playing and then you lose your pic when you restart. there are 3 things you can do... you can wrap you xbox360 in a towle or a blanket for 20 mins untill it gets really hot... this will ("TEMPORARLY") re-connect the cracked soders. but eventually it will happen again and you'll have to re wrap it again.. 2nd if you know what your doing you can take you 360 apart and find this cracked soder i re soder it somehow which i highly recommend you don't do... and 3rd you can go out and buy a full HD t.v and buy the high def cables for you xbox360 and you should never have that problem again... and thats all i know

Solution #67

posted on Apr 02, 2008
Not Rated)

towlsrock

Rank: Apprentice 
Rating: 0%, 0 votes
i cant beleive it the towel trick worked (not slegde hamma 1) i am so happy yay thank u hu every found that out
Was this helpful?
Yes
No

Solution #68

posted on Mar 22, 2008
Not Rated)

Fuzionmx

Rank: Apprentice 
Rating: 0%, 0 votes
This has just happened to me so i called microsoft and spoke to a chap in tech support who tried to charge me £60 for the repair and told me it would be 6 to 8 weeks to get it back, as my xbox is out of warranty.

However, as i had looked on line before i called about 360 problems, i told him that this is a known issue with build quallity and as such Microsoft should sort this for free, he put me on hold for around 5 min and came back offering me a free repair, collection, and told me that it would take 2 to 3 weeks max.

Give it a go, but dont loose your temper
Was this helpful?
Yes
No

Solution #69

posted on Mar 21, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I did the x clamp repair on my daughters xbox 360 and now i can't get a picture but i do get sound. On my tv, i only have a white and yellow port, no place for the red cable plug. Is that the problem? What should i try? Also the dvd drive keeps opening after i put a game in it.
Thanks

Solution #70

posted on Feb 01, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I just had the same thing happen a coule days ago. Playing Mass Effect and poof, my screen went yellow, then after switching cables and power cycling the system a few times, I got sound but no video. Nothing seemed to work :( Not wanting to deliberately overheat by box for fear of making things worse, I caled microsoft and argued with a supervisor or 30 minutes. I missed my warrany by 8 days and they wouldn't budge! They ended up giving me 25% off the shipping cost. I think when I get it back I am taking the box, and ll my games etc to EB games and making a trade in for a P3!

Related Problems

While playing oblivion, a prompt appeared on my t.v. saying...

if im playing a game an i turn off my 360, when i try to...

I put a 4 button passcode with a reset question on my xbox...

Can you Help with these Video Game Console problems?

Console freezes with hard drive in?

Solve
After i power on my X box the dashboard comes up like usual but about 2-3 seconds later it freezes.... (More)

stops working in the middle of...

Solve
stops working in the middle of games. the screen shows zig zag lines and flickers

my bro had a password on his xbox...

Solve
my bro had a password on his xbox and he always put in the password in for me, but he passed away 4... (More)

requires an xbox live membership...

Solve
ok i swicthed internet and computers with my cousin and it wontlet me play live do i need to swicth... (More)

same

Solve
exactly the same problem here, purple colours, turned it off n bak on, no signal on tv :[

392 Other Users Have The Same Problem - Continued

Comment by Guest, posted on May 10, 2009

Every time i turn on my 360 it is blank with small dots all over it but I still can hear the sounds of it???

Please help me???

Comment by Guest, posted on May 10, 2009

why when i turn on my xbox 360 the tv is blank but i can hear the sounds

Comment by gcode1030, posted on May 09, 2009

i have sound in my xbox 360 but no video

Comment by Guest, posted on May 02, 2009

I have tried new A/V cables for the xbox but none of them shows the image

Comment by conboy, posted on May 01, 2009

I was happily playing Halo 3 one night when all of sudden my screen went all fuzzy and it seemed as if there were multiple pulses being set off in the screen. In addition to this, the graphics went horrible and it seemed as if the resolution had gone really low. I decided to turn the xbox off and go to bed. The next morning i turn the xbox on only to find that i am recieving no picture, sound or red lights. I have a brand new HDTV and i tried the leads i have in all the different slots including the components and the scart and then i also tried a different set of lead and neither of these worked. I finally tried it on a different TV and experienced exactly the same problem. If anyone can give some easy and clear advice on how to fix this problem then please message me. My email account is conboy@fsmail.net. Thanks for any help.

Comment by XxRYANRULESx, posted on May 01, 2009

when i turn my xbox 360 on it wownt show a picture but it still has a sound coming through the tv

Comment by Guest, posted on May 01, 2009

wheni turn on my xbox 360 it will make i sound but wont show any picture.

Comment by Guest, posted on May 01, 2009

When i Was playnig my 360, the picture went fuzzy and dissapeared! Now i cant get it back!!

Comment by oalid, posted on Apr 25, 2009

ye, i know. why does this happend?

Comment by Guest, posted on Apr 22, 2009

I dont have a picture but I can hear the xbox logo come on.

Comment by dorkwood, posted on Apr 16, 2009

i have the same problem. I've tried multiple solutions like.. setup my xbox on another tv. AND borrow my friends audio/visual cord hoping it would solve my problem. obviously it didnt work or i wouldnt be typing this...  >.>

Comment by Guest, posted on Apr 16, 2009

i try to play marvel ult alliance but when i turn it on it sounds right but NO VIDEO WTF

Comment by Guest, posted on Apr 15, 2009

i have no video but my sound is fine

Comment by mrseanaaron, posted on Apr 14, 2009

Same problen man. I can hear everything but my x-box wont show picture. My tv says no signal as if it isn't even plugged in, but i can hear it. And YES i have everything plugged into the right spot.

Comment by Guest, posted on Apr 13, 2009

i have sound but no video

Comment by tyrellwilli, posted on Apr 11, 2009

it has sound but no video what to do

Comment by Guest, posted on Apr 09, 2009

picture no sound red light on av cable

Comment by Guest, posted on Apr 06, 2009

exact same problem and i dont know how to fix it

Comment by Guest, posted on Apr 05, 2009

I have the exact same problem. I fear it has over heated and burned something up.

Comment by dogcat473, posted on Apr 05, 2009

no picture and no red ring but still sound when xbox turns on

Comment by hopar, posted on Apr 04, 2009

When i boot my xbox up the tv will stay blank but i will hear the sounds that it usaully makes when it logs into my account.

Comment by Guest, posted on Apr 04, 2009

same same, even hear the game sounds. I can hold the Middle Boot up button on the controller for a few seconds and then scroll up twice, which moves your cursor to Turn system off, and the system responds accordingly, but no pic, ho hum

Comment by Guest, posted on Mar 30, 2009

the 360 will NOT show a picture, but the sound is still going.

Comment by Guest, posted on Mar 30, 2009

i have same problem sound but no picture help me plsss

Comment by Guest, posted on Mar 29, 2009

I turn my xbox on and there's a blank screen. I hear the sounds of it turning on but there's no picture.

Comment by O8844, posted on Mar 28, 2009

My xbox 360 do not show a picture, but sound works fine.

Comment by Guest, posted on Mar 27, 2009

no picture

Comment by Guest, posted on Mar 26, 2009

my xbox wont show up on video but it has sound

Comment by Guest, posted on Mar 23, 2009

my xbox wont come on the screen when it is turned non you can hear the signing in noise but no bloody picture

Comment by claycollins1, posted on Mar 23, 2009

My 360's picture want show but there is sound.

Comment by dkemp801, posted on Mar 22, 2009

i have fixed my x clamp, but now i have no picture but i can here the sound of the xbox working

Comment by Guest, posted on Mar 21, 2009

I start my xbox and everything seems fine- the controllers work and i can hear everything thats goin on, but i have no picture

Comment by Guest, posted on Mar 21, 2009

when i turn my xbox on i have sound but no picture

Comment by pocahontas-a, posted on Mar 20, 2009

i have the same problem i get sound but no picture...

Comment by Guest, posted on Mar 18, 2009

i can hear the audio on my xbox 360 but i cant see anything

Comment by footsie33, posted on Mar 17, 2009

i turn on my system and it's all blank! but it still does play the sound! tell me how do i fix this problem

Comment by lonewolf617b, posted on Mar 17, 2009

no video at all

Comment by watupcuddyk, posted on Mar 17, 2009

xbox 360 sound but no picture

Comment by Guest, posted on Mar 13, 2009

my x box will play sound but no visual. i dont know whay the problem is...

Comment by Guest, posted on Mar 13, 2009

i have sound but no picture and no red ring

Comment by traceymcwill, posted on Mar 12, 2009

when i start up my xbox there is sound but no picture, the screen stays blank can you help me fix it 

Comment by dunkindonut, posted on Mar 12, 2009

i moved my connection cable from tv to hdtv when my xbox was on because every hting was green now i hear sound but no video also every thing is pluged in

Comment by Guest, posted on Mar 10, 2009

my xbox 360 wont show a picture but it has sound

Comment by jlaws40, posted on Mar 09, 2009

will not show a picture but i hear the sound

Comment by Guest, posted on Mar 07, 2009

the samething i'm going thru i even bought new cables and it still won't work.

Comment by lvmy03kota, posted on Mar 01, 2009

I have the same problem. My 360 has the sounds but no video...

Comment by bkoper16, posted on Mar 01, 2009

when i turn on my xbox the sound still works bu the screen is jsut a bunch of moving dots
almost like a screen saver

Comment by Guest, posted on Feb 28, 2009

mines got this in february to like i turned it on after a night of halo and i though it ws da cables so i adjusted them but no help!!!!!

my uncles fixes 360s so im goin to bring to him
wish me luck

Comment by stert434, posted on Feb 27, 2009

this is so freakin stupid. it seems people have had this damn problem happening to them a lot. i've got the same problem.

i was using an hd-tv and one day while i started playing the colors blue, green, and red stood out from everything else in the picture. i shut it off, switched games, and turned it back on and it was still screwwed up.

i tried to pull the plugs out of the tv and put em back in to see if that was the problem which it wasn't. then i decided to shut it off and pull the cord out of the back and put it back in. when i turned it on all i got was weird flashes of white and a black screen. it just shows a black screen with lines of white dots. but ofcourse the sound works perfectly.

i really hope theres a solution thats better than $100 and a 3 month wait.

Comment by Guest, posted on Feb 27, 2009

no video just sound

Comment by Guest, posted on Feb 25, 2009

see pic but no sound some help me plz but some times it shows then it just cut out and goes blank

Comment by Guest, posted on Feb 24, 2009

I already fixed it twice, but the same problem keeps coming up. I can hear the sound and the games play but it has no image

Comment by Kraminator, posted on Feb 21, 2009

After turning the X-Box on, we can hear the sound, but have no video. On the bright side we have already sent this x-box in for repair when we experienced the "3-Red-Rings". They were very helpful, they overnighted me a box to overnight them. I was not out a cent and I received it back in a week. I would really like to fix the problem of no video. Can you help?

Comment by iLIKEturt364, posted on Feb 15, 2009

when i turn my xbox on there are little white dots just floating around but it has soud

Comment by skeighter17, posted on Feb 11, 2009

my xbox shows a blue screen but no sound

Comment by wagger_don, posted on Feb 09, 2009

i have the same no video but audio problem what shal i do ? thanks

Comment by Guest, posted on Feb 09, 2009

my xbox 360 has sound but no picture

Comment by marshall_ste, posted on Feb 09, 2009

CAN HEAR SOUND BUT NO PICTURE WHEN XBOX360 IS ON.HAVE CHANGED H.D CABLE.HELP?

Comment by shawnmich183, posted on Feb 08, 2009

I have perfect, usual sound but no picture. how do i fix this?

Comment by tedesco85, posted on Feb 08, 2009

We have two XBOX units and both developed the "no video but audio works" problem mysteriously at the same time in early February, 2009. We have an HDTV with cable channels.
Speculation: Could the recent testing and conversion of the U.S. to HDTV be a problem? Something happened in early February to A LOT of Xbox users and their ability to see video. A lot more "stuff" (power, content, etc.) are being pushed through U.S. networks and could there be a link?

Comment by wassup47, posted on Feb 07, 2009

yh the sound works but no picture shows up!!! do i have to take it apart or somthing? ive tripd swapping tvs but nothing happnz

Comment by andrwmrnc, posted on Feb 06, 2009

my 360 has sound but dosent have picture can you help me to fix it because i want to play it so badly it been like this for a week

Comment by bacaindenver, posted on Feb 06, 2009

my xbox 360 dose not have picture but it has audio and it has a beeping sound

Comment by Guest, posted on Feb 01, 2009

my xbox switches on and it makes the usual noises but the pictre wont show up, i tried moving the cableas and such but...

Comment by Guest, posted on Feb 01, 2009

i have the same problem and i dont want to pay any one any thing i need help]\

Comment by Guest, posted on Jan 31, 2009

xbox 360 has audio no video

Comment by Wame, posted on Jan 29, 2009

I have the same *** problem

Comment by payne101, posted on Jan 27, 2009

everything is hooked up where it needs to be but not picture just sound

Comment by alejandrafir, posted on Jan 26, 2009

yes

Comment by Guest, posted on Jan 22, 2009

wont show screen but will have sound

Comment by Cedog, posted on Jan 22, 2009

No video, but sound is fine, Im on my second Xbox after the RRoD. As much as I love the system, I am really nervous to spend any money on repairs or to simply replace it at all. Micorsoft should be stepping in and doing something about this. GRRRR!!!

Comment by Guest, posted on Jan 19, 2009

TRhe Output has sound but no video

Comment by alexserna10, posted on Jan 18, 2009

When i turn on my xbox,all i hear is sound and no picture,ive been switching tv's to see if the tv was the problem but im guessing its just the xbox or the xbox cords ..... i need help.

Comment by Guest, posted on Jan 17, 2009

everything is plugged in right but when i turn on the 360 you can hear sound but there is no picture but i also had one red ring on the power button a few days ago.

Comment by Guest, posted on Jan 17, 2009

my xbox has sound but no picture

Comment by Guest, posted on Jan 17, 2009

Has sound but no picture .... Green lights come on

Comment by Guest, posted on Jan 17, 2009

i have the same problem, i can hear it but the pic doesnt comes out

Comment by thomas_72, posted on Jan 17, 2009

My son's console has the same problem, no picture just sound. The Xbox repair is $110.00. Is this common with these machines.....

Comment by Guest, posted on Jan 16, 2009

When i start my 360 i can hear the sound but the screen is blank

Comment by Guest, posted on Jan 15, 2009

i have sound but no video and there is no red light on how do i fix this?

Comment by JLB23US, posted on Jan 13, 2009

The first time I had a video problem was about five minutes after boot up and into a game. The video first became scrambled with read and green vertical lines. Turning the machine off seemed to restore the video for another five minutes or so before repeating the same result as before. After turning it off and returning a day later, the same behavior was displayed before finally displaying a blank screen. Sound still comes through but there appears to be no video feed at all from the 360 console.

Comment by karlsewards, posted on Jan 11, 2009

all i have is a black screen and white dots with sound.

Comment by james00011, posted on Jan 11, 2009

When I boot my xbox up the tv will stay blank but i will hear the sounds that it usaully makes when it logs into my account. I can even control the xbox with the controller

Comment by audiotrec, posted on Jan 11, 2009

2 weeks after in stalling the up date my screen goes green than no screen sound yes but no screen.

Comment by sickly, posted on Jan 09, 2009

I was playn CoD5 and my colors went hazy so i shut off my XBox and turned it back on but i heard it come on but there was no sound

Comment by Guest, posted on Jan 09, 2009

when i turn my 360 on it won't display a picture, all i hear is the sound.
how can i fix this?

Comment by comomarp, posted on Jan 08, 2009

my xbox will not show picture but it has sound

Comment by Guest, posted on Jan 08, 2009

my 360 will not show picture but it has sound

Comment by Guest, posted on Jan 07, 2009

My xbox 360 won't show a picture but it has sound

Comment by Guest, posted on Jan 07, 2009

No picture but has the sound.T he ring of the the light on the consoleis ok.

Comment by Guest, posted on Jan 07, 2009

I have the same problem. I contacted microsoft via email and had a list of 5 things to do. None of them work so they gave me links of where I can get repaired. They never told me why this has happened and I have noticed they're are many people out there who have experianced the same problem. What to do ? Buy a new one or have it fixed? What would be cheaper and will this happen again?

Comment by alexjjjjjjjj, posted on Jan 05, 2009

i can hear the audio but not see video

Comment by ethan_lowe, posted on Jan 05, 2009

it wont put my picture up but I only here the sounds of the game

Comment by Guest, posted on Jan 04, 2009

i get the sound but no picture on my tv with my xbox360

Comment by irwebby, posted on Jan 04, 2009

my 360 will give a picture but no sound with a hdmi cable and I need a walk through on system settings to get optimal hdmi settings.

Comment by Guest, posted on Jan 04, 2009

my 360 won't show a picture but will give sound with a hdmi cable

Comment by morlock1977, posted on Jan 03, 2009

same here no video but i have sound

Comment by Guest, posted on Jan 03, 2009

i have the exzat thing happening to my X-box Elite

Comment by xmas5, posted on Jan 03, 2009

one day i turned my x box on and i can hear it but couldnt see, the screen was black with white dots can someone help me fix this problem

Comment by Guest, posted on Jan 02, 2009

same problem; i troubleshot the cables and it's definitely a problem with whatever video output the xbox is doing.

Comment by b_diddy27, posted on Jan 02, 2009

my xbox only have sound but no video how do i fix it

Comment by ryan_hyde06, posted on Jan 02, 2009

bought a new hdmi lead and it worked fine next time i turned it on nothing just sound and saying there was no signal

Comment by sbcrzytrn, posted on Jan 01, 2009

same exact thing, turns on the sound kicks in and nothing on screen but no signal.

Comment by Guest, posted on Dec 31, 2008

I have no video but have sound.

Comment by Guest, posted on Dec 31, 2008

no video but some audio

Comment by gdsgrl72, posted on Dec 30, 2008

we have the same problem and it is not the video cable

Comment by fsleem619, posted on Dec 30, 2008

My xbox 360 turns on and makes a vibrating sound. All that is shown is a black screen and I hear the sounds it would make as if I was online.

Comment by Guest, posted on Dec 30, 2008

when i turn my xbox360 on i get the sound just no picture. why is that?

Comment by twich189, posted on Dec 30, 2008

it dosen't have picture but it has sound

Comment by Guest, posted on Dec 29, 2008

yep that summs it up game works fine yet has no vidio on screen if i turn it on my friends can send chat invites and i press A alot and eventually accept the invites lol.

Comment by Guest, posted on Dec 29, 2008

tv comes on with white dotts forming long diagonal lines across the tv

Comment by tannermoore6, posted on Dec 28, 2008

sound but no picture

Comment by tannermoore6, posted on Dec 28, 2008

it was working before and i unhooked it and hooked it back in and now the sound iis working bt no picture

Comment by Guest, posted on Dec 27, 2008

how can i fix that

Comment by kjdillon88, posted on Dec 27, 2008

Sound but no Picture????

Comment by darthtagnan, posted on Dec 27, 2008

My xbox gets sounds but no video

Comment by clive1238908, posted on Dec 26, 2008

i have exacly the same problem

Comment by navyboy147, posted on Dec 25, 2008

When i turn my xbox 360 on it has the sound but not picture. It is just a black screen with lines running threw it. I looked if it was on hd tv but it is not switch to that, it is on tv. I checked all the wires but nothing. This happened to me last year the same problem, microsoft had to come fix it for 100 bucks. But i dont want to pay again, i just want to play my 360. I only had it for 1 year and it has aready messed up.

Comment by Guest, posted on Dec 24, 2008

i have the same problem i got it 3 weeks ago but it is refurbished but i tried it on all the tv's in my house and still did the same thing today t am going to try it over my dads house and try it on his tv's

Comment by Guest, posted on Dec 23, 2008

When I turn my xbox 360 on I can hear everything but the video goes red then green and then finally black with little white dots moving across the screen back and forth kinda like a snow blizzard.

Comment by bartman24, posted on Dec 22, 2008

my xbox 360 will show no picture but have sound

Comment by sam johnson, posted on Dec 22, 2008

my xbox360 starts it only shows some lines on the screen but no real picture but there is sound and there is no red lights

Comment by poolguy789, posted on Dec 21, 2008

yes i have the same problem. I have no picture but I get sound it plays cd's i can hear the music. all the lights on it are green there are no red lights even the one on the power pack is green. I bought a new cable and that still didn't fix the problem any suggestion thanks.

Comment by claudiabalde, posted on Dec 21, 2008

i connect the cables to my tv but cant see no pictures on it i can only hear the sounds

Comment by RUIZCHACAS12, posted on Dec 20, 2008

MY XBOX DOESNT WANT SHOW THE VIDEO IT ONLY LETS U HEAR THE AUDIO

Comment by almaroman89, posted on Dec 19, 2008

When i turn my xbox 360 i would have sound, but no image.

Comment by Rifle_360, posted on Dec 19, 2008

i just got three games for my birthday cod5 half life orange box and fallout3 and left4dead i never even got to play the whole campagn on cod5 when it started turning green so i thought i played too long but then i realized i was only on it for probobly 4hours anyway i asked my friends what was goin on and they said turn it off which i did 15minutes before so i thought i wasnt getting a good av connection so i unplugged the wire then pluged it in once again it played 5 minutes then i turned it off once again after the problem occurred once again i waited like maybe an hour then started it up not the screens black and i only have sound please send help...

Comment by Guest, posted on Dec 15, 2008

My console has sound but does not have video. What can I do?

Comment by Guest, posted on Dec 14, 2008

  • MY screen goes pink and green then the screen goes completely blank someone help me with my xbox360

Comment by Guest, posted on Dec 14, 2008

my tv wont show a picture when i turn on my xbox 360 but the sound works, what can i do?

Comment by xelahagen, posted on Dec 12, 2008

I have the same problem. I have tried different TV's and different cords

Comment by A55a551n, posted on Dec 11, 2008

I had the same thing happen. I kept turning it on and off and eventually it came back on. Until today I kept trying turning it on and it wouldn't work. So I came her and read that you should take out the disk, so I pressed the button to open the disk thing and the picture and everything turned on. I turned it back off and then pressed the power button and the system turned on like normal. I even repeated again same thing.

I think a sign that it is going to happen is when I was playing both times the screen turned a greenish or blueish color, I was still able to play but when I turned it off, I had the trouble of the video not showing when I tryed turnig it on again.

All I know is, I'm getting a new Xbox 360 once I get the money. I have had freezeing problems (which are now rare), unreadable disk problems (I can fix), and now this ****. I only wish microsoft would just give me a brand new one with a new warranty, since it's their fault that the system is so fucked up.

Comment by kciwart, posted on Dec 10, 2008

Ditto! What's with this new technology?

Comment by Guest, posted on Dec 06, 2008

yah i got the same problem

Comment by Guest, posted on Dec 04, 2008

*****

Comment by supa gangsta, posted on Dec 04, 2008

The picture on my 360 added a tinge of green to everything. I turned off my 360 and and took a break, and then when I turned it back on again there was no picture, only sound.

Comment by Guest, posted on Dec 02, 2008

when i turn on my xbox the sound still works but its blank on
screen.

Comment by braniac, posted on Nov 30, 2008

i start playing and get these green and red lights then i restart it and no picture i try another av cable and nothing so its not the tv it must be something with the xbox

Comment by heatherc24, posted on Nov 28, 2008

my game will turn on and i hear the sound and i can't see a picture. i went bought new wires and so on nothing is working

Comment by mod_tee, posted on Nov 27, 2008

I have no red lights and have sound but no video to go with the sound. Any ideas please help.

Comment by hardhitiin, posted on Nov 22, 2008

same exact thing...playing grand theft auto 4 then all of a sudden the screen is lik neon red weird color mixed with the normal picture...thought it would go away at cut scene...it didnt so i restarted...when it turned back on the video didnt work but i could hear the scrolling on the dashboard..tried replugging the av cable but it didnt work...rly odnt feel like taking apart my xbox..please help me!

Comment by clever333, posted on Nov 21, 2008

the same happened to me, green, pink distortion so i reset to find sound and no pic

Comment by Guest, posted on Nov 20, 2008

screen started to have pink and green neon hues interlaced with the normal images, so I reset it. Once reset, I had sound but no picture. Looks like a fried video card or bad/broken solder connections. This is on an Elite console no less...

Comment by Guest, posted on Nov 20, 2008

I don't have picture yet everything else works. There are no red lights and I have tried switching tv and cable from xbox to tv but it won't work.

Comment by saloomsosas, posted on Nov 20, 2008

when i turn my tv on , no display is shown just the starting sound
all cables are wired and connected fully

Comment by Guest, posted on Nov 19, 2008

i turn on my xbox and hear the boot up sounds but nothing ahows up on my tv

whats goin on with my xbox?

Comment by anferneejime, posted on Nov 17, 2008

i turn my xbox 360 i hear it work but there is no picture

Comment by MarylandTerp, posted on Nov 16, 2008

I am having this same problem. One day i turned my Xbox 360 on and the screen was all fuzzy but it still was there. So i turned it off and then back on again, and it didnt even show up this time even though i heared all the sounds it normally makes. So then i took it to my tv i have in my basement and it still did not work (realizing that i did indeed check the AV cables). So then i called my friend who also has a 360 asking him if i could barrow his AV cables. So the next day at shcool i got them from him and i took them home and plugged all of them in. and it still did not work what should i do?

Comment by KeBrown1, posted on Nov 15, 2008

Crazy video display after about 1-3 minutes of the console being on. Once warm, or after the first time being rebooted, it happens almost instantly. Audio works fine.

Comment by trelldog91, posted on Nov 15, 2008

when i turn my xbox 360 on i dont hear nothing i only see a bunch of pink lines going across the screen

Comment by mttstage, posted on Nov 12, 2008

when i boot up my xbox i can hear the sound and i cant see the picture

Comment by Guest, posted on Nov 10, 2008

at first while playing it, the screen turned crazy differerent colors. I shut off the console and when i turned it back on i only get sound, no screen.

Comment by Guest, posted on Nov 10, 2008

the same thing just happened to mine..i can hear the sound but my screen is blank

Comment by Guest, posted on Nov 07, 2008

it sucks nothing works

Comment by Guest, posted on Nov 06, 2008

hi i had the same problem black screen but can here sound so i had no choice but the towel trick so i wrapped it up in three bath towels let it overheat it should cut off when it over heats soon as it does let it cool down in a cool place for 30mins or more it just try is it worked fine for me now im ready 2 play gears of war 2 2nite woooo

Comment by Guest, posted on Nov 06, 2008

i Hve the same problem i need help

Comment by Guest, posted on Nov 05, 2008

xbox was working fine and then i turned it on about an hour later and it has no picture hower it does have sound

Comment by squattingcat, posted on Nov 05, 2008

i have the same and its driving me insane

Comment by Guest, posted on Nov 04, 2008

ive the same problem sound no picture ive tried different t.v's and i bought a new av cable don't do it this is not the problem still wont work ime sending it to a repair man bt bound 2 cost a fortune help!

Comment by Guest, posted on Nov 03, 2008

my 360 was working fine then the picture went funny looking now all I can hear is sound

Comment by Guest, posted on Nov 02, 2008

dude! i have the same problem! i need a fix and quick.i just got it last christmas

Comment by Guest, posted on Nov 01, 2008

it was working fine until all of a sudden my screen turned blank but the sound still work

Comment by Guest, posted on Oct 26, 2008

i have audio but no video when i start up my xbox 360

Comment by raiders21, posted on Oct 25, 2008

I have all the plugs in and it will make the sound but won't show the picture. I sent my first one in to get the drive working but when they sent me a new one, 6 months later the picture wont work

Comment by pepatone, posted on Oct 23, 2008

I have this same problem, wtf is wrong with microsoft.

Comment by M_Falcon, posted on Oct 21, 2008

well when i boot up my 360 with all the connections put in normally, the sound come up but no picture i can turn on the cintroller and move it around and i can hear the pages on the dashborad move.

Comment by iomalley28, posted on Oct 20, 2008

all my cables are plugged in but when i start up my xbox the screen stays blank and only the sounds are working

Comment by Guest, posted on Oct 19, 2008

mine did the exact same thing and kizaa by the way my screen kept going green before hand and i thought it was just the disk

Comment by mau006, posted on Oct 15, 2008

I have no video, sound is fine. Tried X-Clamp replacement fix on the GPU and it worked for about a week and now its out again. It also oftenly drops down to 256 colors/ 8-bit color.

Comment by Sucko2000, posted on Oct 13, 2008

Same problem as everybody else. I went through the same obvious troubleshooting bits, checking the cable, the TV, etc. Then I found I had purchased an HDMI adapter (I have the old 360 with no HDMI port). I hooked that up after unplugging everything and it worked! I thought the odds of a composite video cable failing were pretty low. It worked for one day and then darkness returned. I'm very disappointed that Microsoft is treating this the same as they treated original xbox owners with the DVD drive fiasco. It's really pathetic....

Comment by Guest, posted on Oct 11, 2008

no image, have sound, turns green , i did towel trick, works again for a while, with certain games like pgr4 or arcades, with gtaIV or bioshock will get green in a few minutes

Comment by davether4ver, posted on Oct 10, 2008

Microsoft customer service sucks, this problem is related to the ring of death and they want £60 to fix an 18mth old xbox! its hardly our fault they didnt put the correct heat sink in. i say they should give 3yrs full warrent for all hardware.

Comment by kizaa, posted on Oct 04, 2008

OMG i have same prob too i hope its only the AV cabel yea no pic for me to yet i can hear the sounds of the game fire. the only weird thing is that b4 it happend my screen went green so i tured it off and on then no pic did eny of u people have the same thing?

Comment by Flip61, posted on Sep 22, 2008

I replaced the 2 X clamps and the console works like a charm

Comment by Remza, posted on Sep 13, 2008

When i boot my xbox up the tv will stay blank but i will hear the sounds that it usaully makes when it logs into my account

Comment by Guest, posted on Sep 11, 2008

AUDIO but no Video

Comment by mrguy08, posted on Sep 07, 2008

My xbox 360 has no picture when I start it up but the sound is still there. It is plugged in correctly and was working earlier but now I receive only sound. Also, before this problem occurred my xbox would sometimes lose some color and the graphics would become blurrier. Could these two things be related?

Comment by abrahampike, posted on Sep 05, 2008

My 360 will turn on and I can hear the game, but I cannot see anything

Comment by miniDEK, posted on Sep 02, 2008

i turn it on and there's no picture but there is sound

Comment by Trapper619, posted on Aug 28, 2008

When i turn on my xbox 360, the t.v will stay blank but i will hear the sounds that it usaully makes when it logs into my account.

Comment by Guest, posted on Aug 28, 2008

ya hi i have a x box 360 elte and i hear the sound but not the picture. all i see is nothing so please help me wat doi do?

Comment by Guest, posted on Aug 27, 2008

Lost the picture while playing Oblivion. It is being called Video Failure. Microsoft knows what it is. They want 99 bucks to fix it. Pathetic. Time and again. I'll never buy a Microsoft product again.

Comment by rhinosso, posted on Aug 26, 2008

hi when i turn xbox 360 on the sounds of the fan and console is running with the green light on but will not show a picture i tried switching the wires going into the tv and still the same problem

Comment by ripper666, posted on Aug 25, 2008

My xbox 360 wont show a picture but it has sound problem

Comment by Guest, posted on Aug 24, 2008

it wont show on the screen but has sound.
tried new plugs and still didn't work.

Comment by hawk_eye1956, posted on Aug 23, 2008

yesterday my 360 was working fine,and i was able to play it and everything, and for some reason it doesnt wana show the screen. i switched the plugs around but i got nothing, only sound =[

Comment by stevedyer88, posted on Aug 23, 2008

no screen but the xbox has sound can you help me please

Comment by crystal824, posted on Aug 23, 2008

My xbox 360 wont show a picture but it has sound problem,

Comment by Guest, posted on Aug 23, 2008

when i turn my xbox on the screen stays blank but it makes the sound it usually makes

Comment by Guest, posted on Aug 22, 2008

i have the same problem but for some reason there is a loose component in the xbox and i dont know what it is. can anyone help me?

Comment by Guest, posted on Aug 16, 2008

i have the same thing how do u fix it?

Comment by bink111, posted on Aug 12, 2008

same exact thing...i was watching a movie one day when the screen turned green and then after shuting off the 360, the video no longer worked but the sound did.

Comment by Guest, posted on Aug 07, 2008

nothing comes up. but i can still here the sounds that it usally makes.

Comment by 122497, posted on Aug 04, 2008

DON"T USE THE TOWEL TRICK. I had the same problem (No picture, but have sound). So I used the X clamp method to finally fix it. I guess for now. Its been about 12 hours of use and it works fine. I believe it's the same as having the RROD. Just check these you tube videos out. Anyway heres what I did. I tried the towel method but that hardly worked at all. So I opened it up and cleaned it out. In retrospect, luckily I didn't do any serious damage with the Towel trick.

So heres what you'll need:
1. #8 and #10 Torx screw driver (Lowes or Home Depot) Set $5.00
2. Artic silver or Thermal Compound (Ceramique-Radio Shack) $7.00
3. Rubbing alcohol $.99
4. Q tips $.99
5. Adhesive Remover (Goof Off) $4.00
6. #8 Washers (Lowes or Home Depot) $0.69
7. Flat head screw driver (To take off X-clamps) Be Extremely Careful!!!!!
This is probrably the hardest part.
DON"T DAMAGE THE MOTHERBOARD!

When I decided to open the case I realize that:

1. It was never designed to stand up at all!
When in the standing position it nearly and almost completely blocks the Return Air opening to the Console. Thus Overheats.
2. And even if you don't stand it up the Return Air is still Undersized, and the "Doubled" perferated holes on the unit are too small and collect alot of dust over time, which create blankets of dust throughout the unit and block openings.
3. Because of the Heat, the thermal paste breaks down (CPU Overheats)causing the system to fail.

Good Illustrations of this are on you tube:
1. Type the words "CPU Overheats" Theresa video that explains what happens when you remove the fans and heatsinks. VERY IMPORTANT!!
Pay attention to the "Video game Screens" in the video. The games will either show a Black screen or bog the game down completely when the heat transfers are removed. Look familiar?

2. "XBOX 360 Rings of light Fix" for the "Gamerguy51" video
The only things I did differently from the Video afterwards I cut a big hole in the case over the Heat Sinks, Cut the Perferated holes out completly on the Exhause fans side. Both plastic and metal perferated holes with a pair of tin snips. (Eventually I'll put a fan intake to help keep the Heat Sinks cool) and took out the large sheet metal cover. All this for more Ventilation.
Good Luck.

Comment by Guest, posted on Aug 02, 2008

no picture but sound

Comment by 122497, posted on Aug 02, 2008

WOOOOOW!!!!!! I Called them, NO Warranty, Not covered. It's gonna cost you. HHHMMMM. So, I've been on the internet trying to find the solution to my problem, (Xbox 360.. no picture, has sound) Checking off and on, for about a week now. It's really upsetting to see all the responses to this, especially the crying out for HELP from everyone. Since then, I've heard & seen the RROD, No picture but has sound, people returning them over & over & over again, the 3 towels method, the self repair, to people smashing em." I've never seen anything like this. Coincidence? I just don't think so. I really expected this thing to last alot longer than it did. So...After investing $2,200 on this console, including the games. And remembering the smirk on the sales clerks face, when I decided not to take the extended warranty. I think.... I've learned..... My lesson. After one year of use..... it simply broke down. So I guess It's time to pull out the old PS2. I hope that still works. Cause I'll be damned if I buy another 360. Spread the word. That might help. aaaahhhh That felt better.

Comment by seafalcon479, posted on Jul 31, 2008

I also have the problem, that the sound works, but picture doesnt. I even bought new cables but it did nothing to fix it.

Comment by StrumPlukPik, posted on Jul 31, 2008

GH3 was looking wierd - like 16 bit colour (could see chunky blocky gradients and flat areas of colour). Had similiar issues before and a restarted cured them then. Turned it off and restarted - when it came back there was no picture and no sound. Tried both HDTV component and VGA leads, both with the same results of audio without picture. This is my second 360 after the first one RRoD'd. And I'm out of warranty. Xbox.com currently shows repair cost of £50.99 less £3 online discount. How generous! I don't know if this includes a coffin and courier. Very poor product quality - at least my original Xbox is working... :-(

Comment by goldenglover, posted on Jul 31, 2008

When i turn on my Xbox 360 my HDTV screen turns pink but i can still hear the noises it makes. I have taken all the plugs out and cleaned them but it still wont show a picture.

Comment by Guest, posted on Jul 31, 2008

i can here it but cant see it

Comment by Xbox-support, posted on Jul 31, 2008

Worried about calling Xbox ?
They are the first people you should go to !
They offer a free phone service , where you can get help with any of your problems.

Xbox are happy to repair your xbox 360 , if you have tried everything to ensure that your xbox is totally faulty .

If your xbox 360 is under warrentee you will have no problem getting it fixed .(Thats why they ask for serial number)

The staff on xbox helpline are very helpfull , and want to ensure that your get back to gaming as fast and efficient as possible.

Comment by Guest, posted on Jul 23, 2008

When i boot my xbox up the tv will stay blank but i will hear the sounds that it usaully makes when it logs into my account.

Comment by ElChico69, posted on Jul 22, 2008

ma xbox 360wont show any images but i can hear it!!!
how can i fiz dat!?

Comment by pbbannana, posted on Jul 19, 2008

i cant see my xbox 360 picture even though i can still hear all the sound it produced

Comment by Guest, posted on Jul 16, 2008

i go to my screen and turn on the xbox i only see the screen but my hear sounds i normally do when i log in

Comment by grimacemr2, posted on Jul 13, 2008

When I start my XBox there is no picture but sound is there.

Comment by Csmith70B, posted on Jul 13, 2008

I can hear sound but no picture appears

Comment by Cserver, posted on Jul 13, 2008

my xbox has sound but it wont show a picture

Comment by Guest, posted on Jun 29, 2008

same thing with me but u had the problem since febuary and i dont have th f en moeny to send it to get fixed

Comment by Guest, posted on Jun 25, 2008

Xbox 360 no video but sound. I have isolated everything including switching cables with a friend. I have an original 360 so am out of warranty. I also had problems with freezing. I may be on the virge of rrod is there anyway I can make the rrod happen so microsoft will warrant it. I am about to buy a ps3

Comment by Guest, posted on Jun 21, 2008

i will turn on my xbox and it will stay blank on the sceen but i can hear the normal sounds HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Comment by Schultzy902, posted on Jun 20, 2008

when i turn my xbox 360 on it wont show the picture or make sound...

Comment by spot_ant, posted on Jun 20, 2008

i changed my settings in HDTV, but i did the wrong one and saved it and the the screens gone black but there is still sound what should i do i don't think its broken i think its the settings.

Comment by irmetalguy, posted on Jun 18, 2008

i have a similar problem. when i turn my xbox on i hear the start-up sounds but my tv shows jagged green lines. have checked the connection to my tv and xbox and used a friends working cable but the same thing happened. will i have to mail it to a repair center so they can replace the mother board and video card?

Comment by sertrypul, posted on Jun 14, 2008

When i boot my 360 i hear the sounds of the game but no image apprears on the tv.

Comment by Guest, posted on Jun 06, 2008

my xbox 360 plays the sound but wont show the picture!!! help??

Comment by sachin07, posted on Jun 05, 2008

When i tiun my 360 on i get sound but no picture

Comment by XBOX FREAK, posted on May 30, 2008

when i turn on my xbox i can hear it turn on but i cant see the picture. WHAT DO I DO?

Comment by lil_nacho, posted on May 24, 2008

mine does the same thing but it works whith an hdmi cable

Comment by Guest, posted on May 24, 2008

when i turn it on all i get is sound no picture

Comment by rarenas, posted on May 21, 2008

the screen stays blank but the game plays and you can hear sound. it worked fine yesterday and now it wont show and video

Comment by king rio, posted on May 18, 2008

i haear the sound but no picture is showing

Comment by Guest, posted on May 18, 2008

ya man!!! i hate xbox i have the same problem man yaaa!! peace

Comment by Guest, posted on May 17, 2008

Hey the same thing is just happen n i want to find out how to fix it.

Comment by ejeh, posted on May 15, 2008

blue dots in a pattern. thats all i see, everything else works.

Comment by RRODVictim, posted on May 15, 2008

I have recently completed the x-clamp fix and taken apart my box to clean the CPU and GPU processors and to replace the x-clamps with nylon and steel washers because i had the 3 RROD and the fix worked but now two weeks later when i turn on my 360 on the screen is blank but i can still have audio and i can still play games but all i see is blank blue screen, does anyone know if the x-clamp fix can cause this?

Comment by cantrell_3, posted on May 12, 2008

When i boot my xbox up the tv will stay blank but i will hear the sounds that it usaully makes when it logs into my account.

Comment by StayInShadow, posted on May 12, 2008

My Xbox has audio, but no visual. this happened when i was playing gears of war and the screen turned blue and red and it still had images, than i restarted my xbox and it wouldnt even show the visuals at all, but i still heard the start up noises and the dashboard noises. I have it taken apart, but i dont see any thing wrong with it with the naked eye.

Comment by joshsxboxhas, posted on May 05, 2008

last comment was only a joke first comment was really!!! :)

Comment by joshsxboxhas, posted on May 05, 2008

my xbox 360 has smoke coming out the top !!! HELP!

Comment by joshsxboxhas, posted on May 05, 2008

i got gta on tuesday it was good for the first 3 hours or sumet thing the colours started to go all patchy! but after some time it sorted it self out and on saturday morning playing team mafia work i went off my xbox for about ten mins. when i went back on the picture was gone!

Comment by Guest, posted on May 03, 2008

Have the same problem.....Started a week ago. Initially playing COD4 (the only game been playing for a while) some of the grey colours would turn green or red (looked like you were looking through the night vision goggles!) Anyway, i would turn off the console and then back on but no display...black with little dots (on a normal TV). When cooled the console would work again for 20 mins or so before same thing happened. Did this for a couple of days (just when i bought GTA4) and then blank screen with dots from cold. Now, i have done all the checks....i have a second hdtv which i have tested on (yes i switched the switch on the cable!!) and i have tested using a mates AV cable...still same. Phoned XBOX support tonight who are charging me £65 to have fixed. Not happy, as this is obviously happening to many people, but is just not as obvious as a 3 blinking red lights (which m/s know is well reported in the media therefore must be seen as doing something about!)
May try .... 1. calmly reason with support. lol 2. try the towel trick and see if i can have my 65 quid refunded if it works
either way, it is wrong that you can pay £300 for a console which only lasts a couple of years (but actually only equates to about 1 month of actual constant use). C'mon m/s give us our money back or a console which can last!!!

Comment by edzzz 08, posted on May 03, 2008

i cant get my picture on screen but i can here the xbox workin i checked the plugs and they were fine and cleaned them just in case no result :'( wot i wanna no is if i need to see a specialist or i just need to get a new xbox 360 cable plz help meeeee.

Comment by Beetle Juice, posted on May 02, 2008

xbox 360 no video but can here sound good av cable ,tv,reset console to default 480 also

Comment by azcam, posted on Apr 28, 2008

my screen went purple turn it off, only get sound now and no picture. please help!!!!! Ive tried another telly but no joy. Whats going on?

Comment by Aidan1994, posted on Apr 27, 2008

My Xbox 360 will not show the picture of the game but i can hear the game and hear it loading. I tryed seeing if the plugs were all plugged in correctly but they are.

Comment by Guest, posted on Apr 27, 2008

I was playing yesterday on cod4 and then the tv started turning different colors then it turned orange. i reseted my 360 and then white dots going diagnally threwout the screen. i tried another tv but nothing. Microsoft better fix this problem out or im going to sew them then take all of there money. you guys should do that 2. i might do the towel trick didn't do that yet but i will try. better work................. ahhhhhhhhhhhhh

I had the same problem but it started going purple then orange No idea what to do I taken out all the wires and stuff, still nothing.

Comment by dog 10, posted on Apr 25, 2008

xbox 360 seems to work fine but black screen with white lines and dots moving across screen tried different cables still same

Comment by lachulab4u, posted on Apr 23, 2008

i put it on but there is no picture only sound

Comment by nuchieknight, posted on Apr 21, 2008

it has sound but no picture

Comment by christophe12, posted on Apr 21, 2008

I have the same exact problem right now. I dont understand and I really dont want to wait more than a week for repair and i DEFINATELY dont want to invest anymore money on something Ive already spent lots of cash on.

Comment by ben6767, posted on Apr 18, 2008

i got the same problem i checked the pluggs i tried a new tv and i tried new pluggs but the picture will not come u

Comment by gr3g, posted on Apr 12, 2008

My xbox was running fine and then i came back to it and it didn't show a picture. this has happen to me before several times. i have gotten it to work again but this last time i haven't been able to make it work. usually it works after a while but it just isn't working now.

Comment by sweetlarry, posted on Apr 11, 2008

My xbox 360 does the same thing, no video but with sound, i have replaced the wires and even purchaced a cooler and hooked it up with this set of wires and nothing changes

Comment by Guest, posted on Apr 11, 2008

I have phoned xbox helpline and they told me to unplug everything and plug it back in...that didnt work.They told me to use another AV cable and that didnt work. I asked how much it would cost to fix it and they said £60!
Also it would take 2-3 weeks to fix. GTA 4 comes out soon please someone help me :(

Comment by Kevin_2008, posted on Apr 06, 2008

Changed the video rga cables

Comment by Guest, posted on Apr 02, 2008

I Have the same Problem....Switched cables, Switched TV's, HD, NO-D, NOTHING HelpS!! called Xbox, my system is out of warranty and it will cost 100 dollars and 8 weeks to fix!!??!! I Have spent my last hard earned buck on ANY MICROSOFT PRODUCT!

What are they marketing when our best fix is "Put a towel over the damned thing"!! I didnt spend $500 dollars on a product I have to give a "Cleveland Steamer" on every 13 months!!

Comment by Guest, posted on Mar 30, 2008

i get sound but there is no picture. i can hear something rattling inside near where the video cables are plugged in.

Comment by A Ashworth, posted on Mar 26, 2008

my xbox 360 wont appear on the screen all i get is the sound for the normal start up menu.

Comment by Guest, posted on Mar 25, 2008

My xbox 360 wont show a picture but it has sound.

Comment by magicboy, posted on Mar 25, 2008

when i turn on my 360 i hear the dashboard sounds then all i see is white dots moving all over my screen

Comment by Guest, posted on Mar 25, 2008

  • it'll make the sound but not show the picture and i recently had it fixed at microsoft theirs no more red lights so they fixed that and i watched everything go acordingly but the picture wont show up so please someone tell me what to do

Comment by HaaMaaN, posted on Mar 24, 2008

I have sound, but the screen is black with a little snow (no picture)

Comment by Sefno, posted on Mar 23, 2008

We plugged it up right, but we can't see anything, but we can hear everything.

Comment by mike242golf, posted on Mar 23, 2008

no picture just sound connected all leads correctly tryd it in a.v and H.D still no picture just sound

Comment by Guest, posted on Mar 22, 2008

WE PUT THE RIGHT CORDS IN THE TV BUT THERES ONLY SOUND
BUT NO PICTURE.

Comment by goflamesgo, posted on Mar 21, 2008

i have the a/c cords in the right spots but i dont get a picture

Comment by Guest, posted on Mar 21, 2008

got the same problem here guys. was playing a game, when all yellow and now no video. i am not a happy man

Comment by Guest, posted on Mar 20, 2008

Just shows white dots, everything is plugged in. Its unbelieveable how screwed up these machines are.

Comment by crazyjesus, posted on Mar 19, 2008

hey i was playing my xbox 360 and then i started getting this green blue (or hue i think) it kept coming on and off and distroting my picture .. when i reset i had no video and only sound. i have no warranty and the console is modded. i've tried diffrent cables and that was no help.. i've tried everything can someone please help


Comment by Guest, posted on Mar 19, 2008

i have the same problem it was working but one day it just stoped showing a picture but still had sound

Comment by cro5by, posted on Mar 18, 2008

After playing Guitar Hero 3 for a couple of months, I'd notice that the picture quality was going. I'd get a green hue and the colors were very washed out. After about 20 minutes it'd fix itself. Then, after about a week of this issue, just turning on the system lead to sound but no picture. The picture would either be non-existent or it'd be black and white lines.

The towel trick has worked sporadically, but only for one to two sittings at a time.

Comment by Guest, posted on Mar 18, 2008

MY XBOX PICTURE WENT OUT BUT MY SOUND WORKS.I DONRT KNOW WHAT TO DO

Comment by RGrant, posted on Mar 18, 2008

EVERYONE PLEASE READ THIS. This is happening to people around the world. It's a hardware failure just like the "3 Red Lights." However, it is not covered in the warranty. I spoke to a representative at Microsoft, and they told me that the only way for this problem to get resolved is to : SPREAD THE WORD TO MICROSOFT. That is, calling 1-800-4MY-XBOX. The more people that report the problem, the more it will be filed and reviewed. Eventually word will spread to Redmond, Virginia (Microsoft HQ) and this will get resolved, hopefully soon. But you must call for this to work.

Comment by anised, posted on Mar 16, 2008

i had my 360 for a year. know my 360 when i plug the wires into the tv it has the sound but you cant see the pictures

Comment by trace_1, posted on Mar 15, 2008

iv'e had my xbox 360 for about a year and recently iv'e started having problems with it. It doesen't show any picture or sound. iv'e bought new cords and they ain't the problem. Now idk wut to do? can someone help me please!

Comment by Ogo212, posted on Mar 15, 2008

when i first bought my xbox it worked fine for the first few months, but recently every i connect my xbox to the tv i can hear sound but no picture comes up on the tv. so far i havent done anything , im probably gonna but another av cord but if that dont work then im not sure wot to do

Comment by ELFSADICK, posted on Mar 12, 2008

I have no video, and yes I have checked all the cables -even hooked to a differant console and the cords were all fine. So I have sound no picture.
Please help

Comment by Youkuo, posted on Mar 11, 2008

my 360 has been playing fine but when i plug it in i can hear sound of the game but no picture will show up ...?? email me if u get a solution

Comment by fr33style, posted on Mar 10, 2008

i hook up the x-box 360 to the t.v and theres no piture just sound i tried replacing the cords but the same problem exists

Comment by baadshaah, posted on Mar 10, 2008

when turned on i hear sound out ** picture.

Comment by jessie5680, posted on Mar 10, 2008

** picture but sound... worked fine before

Comment by JukEx, posted on Mar 09, 2008

i turn it on and i can here it booting up, but theres ** picture... and ive tried everything to get it to work

Comment by Guest, posted on Mar 09, 2008

i just here sound when i play my nba 06 but i see ** image

Comment by Guest, posted on Mar 08, 2008

when i start my xbox 360 it shows little dots in a patern but i can hear every thing from the xbox 360 music to the halo 3 music.

Comment by Guest, posted on Mar 08, 2008

my picture is blank and wont return to normal. plz help its been days since ive played it.

Comment by Guest, posted on Mar 08, 2008

same thig with me the sounds work but not the video

Comment by Original345, posted on Mar 06, 2008

when turn on my xbox the screen is the same but i can hear it go to my dashboard.

Comment by F Box, posted on Mar 03, 2008

I got sound and no picture when I turned on the box. I saw on YOUTUBE that you can wrap the box in towels and overheat it causing the ring of death and then restarting the xbox and it worked. But its only a temporary fix I have to do it over and over again.

Comment by Guest, posted on Mar 03, 2008

no picture but sound

Comment by Guest, posted on Mar 03, 2008

My console has been going fine, today i got a demo, put it in and there was no screen or sound. I tried some of my other games and it had the same result. I checked all the wires, everything, but nothing worked.

Comment by Guest, posted on Mar 03, 2008

Same issue, perfect sound but white dots flying around my screen. A mere three days after getting my 360 back from repairs after a Red Ring Of Death. Three cheers for Microsoft.

Comment by Guest, posted on Mar 02, 2008

Same issue as Coolguy. Graphics in games would change suddenly to just a yellow colour with the odd streak of neon blue in places. Would sometimes right itself. This lasted about a day. Now today it wont even send a display to the monitor / TV and I've tried both my HDvga cable and the standard cable that came boxed. Guessing its the console itself so got registered for a repair, waiting on the box now.

Comment by Coolguy6925, posted on Mar 02, 2008

When I turn on my xbox 360 it doesn't show any picture. There is still sound though. What should I do? I tried cleaning all ports and cables and everything but still no picture.

Comment by Guest, posted on Feb 28, 2008

when i turn on my xbox 360 i can hear the sound but the screen stays blank. What do i do?

Comment by Guest, posted on Feb 25, 2008

my 360 wont show a picture it has sound thow. what do i do

Comment by Guest, posted on Feb 24, 2008

same problem and i called them. they had just fixed it a month ago for the tray and now they want $100 to fix the video card or some other stuff

Comment by Guest, posted on Feb 23, 2008

my game on my xbox 360 will not show on my tv but i can still here sound

Comment by racerz510, posted on Feb 21, 2008

   Same Problem.X-BOX 360 will start up and If I put In a game I can ear it starting up and going to the main menu.If I togggle the joystick of the remote I can hear the noise of It.

   At first I thought maybe it was the A/V cord so I took it to my friends house and used all of his cords(.i.e.A/V cord and power cord.)Same outcome.I could just hear the noises.SO NOW WHAT=(

Comment by Guest, posted on Feb 21, 2008

yeah i have the same problem no picture but i have sound and xbox want me to pay £60

Comment by Alex014, posted on Feb 19, 2008

ya that happend to me today i dont know wat to do

Comment by richoff, posted on Feb 17, 2008

sorta sorry for that last post just a little agitated hang over?

Comment by richoff, posted on Feb 17, 2008

hey somebody may have switched the resolution higher than your tv might handle like mine did
you'll have to navigate by the fuckin sound since there is no picture theres some sites on the web that have pictures of each of the xbox main menu slideshows since there is like six of them bitches then it will show you which one to click on but you'll have to navigate by sound on your tv. k lol ha ha ha ha mines fine suckas go ahead report me fuck check out myspace sometime your stuck in the eighties guys lol i'm out biatch 101

Comment by lazereye, posted on Feb 15, 2008

My xbox360 was woking but, at this date 2 / 3 / 2008 I came home from school at around 4:45pm and I turned it on and it had sound and no picture showed up. I thought it was my game "Skate" but all my other games don't work on my xbox360. My games work in my friends xbox360 but not mine. I haven't ever droped my xbox360, I also have never left it on for more than like 4hours. It doesn't work on any TV! Please respond

Comment by Guest, posted on Feb 13, 2008

When i boot my xbox up the tv will stay blank but i will hear the sounds

Comment by adip, posted on Feb 12, 2008

Same problem. Sound but no picture. Barely use my 360 average 2 or 3 hours a week, had it about 15 months. Finally managed to get videos from my laptop to my tv throu the xbx, (took 3 months of online searching). watched 1 video before it happened (Non MS format) gRRR. Seems like they have a shelf life then boom gone. Towel trick worked..... but for how long.

Comment by Guest, posted on Feb 12, 2008

same for me, i was recently playing on Devil may cry 4 on son of spada mode and the pictuse went, came back, went again, begame disorented and fusssy, color didn't work, saw half an immage and then just went, i've checked the cable and there's no problem.

ironically i have 1 month of xbox live left, the only option open to me is to buy a new one and place the hard drive in. i've even opened up the xbox to find the problem but can't find anything.

Comment by Guest, posted on Feb 10, 2008

my xbox 360 shows no video output

Comment by warde13, posted on Feb 08, 2008

ye ive got it to i went and bought a new wire and tried it on another tele even on a hd bbut it still not workin i jus went and bought turok too and it broke and my warranty is finished help.. :(

Comment by Guest, posted on Feb 08, 2008

i have the same problem my screen turned green than it just went black with white dots going diaginal, does anyone know how to fix it?

Comment by duhdon, posted on Feb 06, 2008

yeh i have exactly the same problem on my xbox , if you leave it for like 20 mins it will go ok for about 2 mins and then the visual image will go to black and wont come back. sound is ok tho, only happened recently, but i have noticed in the past few weeks that sometimes the images were blurry when they moved on the screen.
any ideas as it seems that it is not an uncommon thing?
thanks

Comment by Guest, posted on Feb 06, 2008

This comment will seem complete cliche but I've had the same problem. On Monday night I was playing COD4 when the graphics looked like Playstation 1's (made sniping hard ;)). I then turned the Xbox off and then back on again and when it was fully on, I had the same problem you have all explained.

Comment by Guest, posted on Jan 21, 2008

I was playing call of duty 4 and all of a sudden the screen went greenish and then nothing,,,,no video only sound it was like the xbox stopped pumping out video.

Comment by Guest, posted on Jan 19, 2008

i have sound but no visual the screen is just black

Comment by Pieman1134, posted on Jan 15, 2008

I was playing CoD4, and obviously, my screen turned a shade of green.

Comment by zed leppelin, posted on Jan 10, 2008

Sound works, but picture has lines going accross the screen when the cable is the on HD, and dots flying across the screen on non-HD. Tried a freind's cable and 2 tv's and same thing. The picture started to look distorted the day before on a regular tv, then went to the lines/dots the next day when I attached it to an HD tv and changed the xbox HD setting to 1080.

Comment by Guest, posted on Jan 09, 2008

Ive had my 360 for about a year and when i was playing nfs pro street the screen just all the sudden went blurry and made the games graphics look crap. first i turned it off and then on again and it still looked the same then fiddled with the screen settings, changing it to 480i etc and still nothing happened so i set it back to the default settings and turned it off and thats were when i tried to turn it on again i only got sound and no picture. I then cleaned all the ports and still no screen. it doesn't have the ring of death either
any ideas?

Comment by babyhawk, posted on Jan 07, 2008

i get the sound but no picture and it looks like little snow drop on the tv screen how can i fix it. j.c.

Comment by Guest, posted on Jan 06, 2008

tried replugging the yelow jack

Comment by josh_webb, posted on Jan 06, 2008

my 360 was working for about 3 months then all of a sudden the video went out. I got a new a/v cord but still same problem sound but no picture if u guys have solution please let me know.

Comment by Guest, posted on Jan 05, 2008

when i turn on my 360 i will hear sound but no picture and its not my TV because I tried 2 other ones as well and its not the cables because i went out and bought myself new ones. also i remembered where the different things on the dashboard where like how to get to them and i got to the games library and i could hear aegis wings music on the TV

Comment by weldgod, posted on Jan 05, 2008

same issue,i was watching a dvd when the picture distorted with green colors. turned off my 360 and finished watching it on a conventinal dvd player then turned the 360 on to have no pic at all on standard def. and pink lines on hd. hat is going on? Is it from my last rockband update or what? i emailed microsoft so now i wait.

Comment by Guest, posted on Jan 04, 2008

I put the component into my tv and it has sound but no picture.

Comment by Guest, posted on Jan 03, 2008

i turn on my xbox 360 and i get the games sound but i dont get a picture on the tv

Comment by baybay2184, posted on Dec 31, 2007

when I turn on my xbox 360 the screen is blank but you can hear the sound(No Picture At All).

Comment by benhead, posted on Dec 31, 2007

xbox 360 sound but no picture

Comment by KefkaPalazzo, posted on Dec 30, 2007

The screen goes black with white dots going across it, all lights green. How risky is the towel trick? i've tried everything else and i don't want to damage it even more...

Comment by Guest, posted on Dec 29, 2007

whenever i turn my 360 on it wont show up on my screen but i will hear sound... before this happend when i was playing halo three all the images turned red and green, what should i do?

Comment by bwk_, posted on Dec 28, 2007

my xbox boots up but i cant see anything but everything sounds as normal as usual. I tried different cords and different tv's but the same thing is happening.

Comment by Guest, posted on Dec 27, 2007

I turned on my 360 and the sound plays normally but the picture is still out...

Comment by Guest, posted on Dec 25, 2007

my x box will boot up and you hear the sounds by no picture

Comment by Guest, posted on Dec 24, 2007

when I install my game on my system, the tv has the sound of the game but no picture doesnt come through on the screen. What should I do ro resolve this?

Comment by topherwhat, posted on Dec 23, 2007

Microsoft is scamming everyone. Look at this. Tons of people's 360's are just magically falling apart right before the holidays. Why are so many people having problems with this no video/yes audio crap? It's ridiculous and I think Microsoft should fix it, warranty or not. If a consumer is sold a faulty product, they should have the right to either get it fixed or replaced. This problem is clearly something to do with the system and the way it was made, not how someone takes care of it. I've tried everything here except for the towel trick, so I'm pretty sure it is the wires. I don't want to do the towel trick though for fear of damaging it more. Microsoft needs to come up with a solution quick.

Comment by Guest, posted on Dec 23, 2007

it shows image on tv sounds like it is loggin into my account

Comment by Guest, posted on Dec 23, 2007

sound but no video tried everything aswell gonna try x clamp replacement
tomorrow

Comment by Guest, posted on Dec 23, 2007

When i put my xbox 360 on it has sound. But the picture on my tv has lots of dots (as if it was out of tune). So then i kept on swiching the xbox 360 on and off. I even went out and got a new HD AV cable only to find the same results. I have lost all hope of ever getting it to work.

Comment by Guest, posted on Dec 22, 2007

my xbox 360 was freezing and the screen was turning a green color. now all i have is sound. any ideas?

Comment by bpop, posted on Dec 21, 2007

i have sound and the only picture i get is the little dots on my screen but yet the red lights do not turn on at all

Comment by Guest, posted on Dec 21, 2007

playing rock band... held down guide button (to turn off second controller). got little red/black square pattern on screen. still had audio.

restarted box. got into dashboard. started game. audio, but no video.

tried again. same result.

tried again. now, no video at all, but i can hear the whole boot process, play around (blindly) in the dashboard, start up games, etc.

Comment by danlan, posted on Dec 20, 2007

My xbox 360 will power on. The green light goes on and sound works but there is no picture. How do we fix this?

Comment by UknowIt, posted on Dec 18, 2007

when i start my xbox 360 it starts up normal except it doent show a picture but there is still sound whats wrong with it??

Comment by CP476, posted on Dec 16, 2007

It worked yesterday for like five minutes today its not working. The Console looks fine and everything its the output thats all messed up. It will not register with my tv so nothing.

Comment by justin_dan, posted on Dec 16, 2007

ok i posted here before lol umm i tryed everything this is how it started i was playing live the colours got all faded and then i took out the game and my assassins creed themes colours went from blue to green and kept on changing adn then i fort well turn it off so i turned it off i hear sound but i have all of these dots over the screen i got no red lights flashing or anything do i just need to get a new av cord

Comment by dtkulk, posted on Dec 16, 2007

if it is really cold in ur room how would that effect the x-box

Comment by justin_dan, posted on Dec 16, 2007

when i turn on my xbox 360 i dont see a picture but i can hear the sound i tryed different tvs i even put it on hd tv on my hd tv still no picture

Comment by stevedasavag, posted on Dec 16, 2007

Just recently my xbox has no picture anymore.I was playing a game first the screen turned yellow but I could still see the pic.Turned it off checked connection.Now my tv wont read a signal from my xbox.Im using the hd component cables.Itried the regular component and either wont work.

Comment by Guest, posted on Dec 15, 2007

My xbox 360 wont show a picture but it has sound problem, and notify you when a new solution is offered.

Comment by Guest, posted on Dec 13, 2007

when i turn on my xbox360 sound plays but no screen shows up on my televison

Comment by Guest, posted on Dec 12, 2007

i have bought a new set of cords but still get a blank screen but i get the sound

Comment by Guest, posted on Dec 12, 2007

Boots like normal with sound and all green lights but no picture. Sounds like another holiday scam from Microsoft or a virus. With so many postings this can't be a coincidence.

Comment by geckos, posted on Dec 12, 2007

just sound no picture

Comment by Thisguy, posted on Dec 12, 2007

well i was playin halo 3 and then parts of the screen in the gamplay turned green so i turned the xbox 360 off then back on the screen was blank with little white dots across it but i could still here the sounds of my account turning on. So i get sound but no picture. please help me know what i can do to fix it.

Comment by Guest, posted on Dec 12, 2007

well i was playing halo 3 then parts of the screen turned green in the gameplay i turned my xbox 360 off and then turned it back on then there was sound from my account turning on but no picture and there were dots across the screen little white dots. i really need to know what to do

Comment by Guest, posted on Dec 11, 2007

We bought the xbox 360 Nov. 2006 for our son last X-mas. He used it trouble free until 4 days ago, then no picture, just the sound and dark screen and green dots. Tried a different TV, then bought another cable, but that didn't work. It's hardly unlikely Microsoft will get any of our business again with any product.

Comment by R0m3, posted on Dec 11, 2007

my 360 will turn on but wont show the picture, i can hear it, tried new cord and using a diff tv, still doesnt work

Comment by Guest, posted on Dec 11, 2007

My xbox shows a black screen when turned on with white dots all around it in a row, but there is sound.

Comment by Guest, posted on Dec 11, 2007

the sound will come on but the picture wont show up.

Comment by kjhkjhkj, posted on Dec 10, 2007

Same here - no pic only sound. WTF?!?!?!?!?!?
....I am attempting to towel trick.

Comment by JackieNDan, posted on Dec 10, 2007

Bought new cords!!! Plugged directly into wall. Unplugged everything and replugged in.

Comment by JackieNDan, posted on Dec 10, 2007

When booting up xbox it has sound but no picture. Problem started while playing Halo3.

Comment by Cosha, posted on Dec 10, 2007

no video only sound

Comment by Guest, posted on Dec 10, 2007

I dont have video, but i have sound....

Comment by rogaine13, posted on Dec 09, 2007

i turn on my xbox and i dont see anything but i can hear sounds

Comment by Guest, posted on Dec 08, 2007

there is sound but no video when i turn it on the tv stays blank ive blown into the av part and still wont work please help

Comment by Guest, posted on Dec 08, 2007

i have had x box 11 months and 2 weeks! i got it for xmas last year! i turned it on 2nite and it is playing the sound but not the picture. i have tried to reconnect it and then tried it on another tv but it is still doing it. and my mum has lost the receipt so we cant take it abck.

Comment by Guest, posted on Dec 05, 2007

i think i have the same problem or something simalar to it. Weierd cause just the today i was playing COD4 online and all the sudden the screen flashed pink real quik then went all black. there were little dots but i think they were green. I thought the cords were not completly plugged in so i pushed it in harder on both ends but did not work.... i also turned off the tv but nothing happened. When i switched to a different tv it worked for about 10 minutes then happened again. The funny thing is that i got my xbox in 2006 like most of the people here. I suggest that if u still have a one year warranty

Comment by Guest, posted on Dec 05, 2007

i have the same problem, white dots, i was playing nhl 2k8 and the colour would change for the past few days and now i just have the same white dots you all have....lame

Comment by opetep5, posted on Dec 03, 2007

Hey, after a little research, it sounds like I am not the only one experiencing it. My XBox 360 has performed well since i got it in December of '06. I've been playing Assassin's Creed for the past couple weeks. During the week while I was playing, I noticed the game's color would change and start to turn green and red. I thought my cables were lose, something wasn't plugged in, etc. because Assassin's Creed at times has a lot of the color blue in it, and I noticed that mostly everything that should be blue would be either distorted green or red. This would happen for a few days, until at one point when I went to turn my system on, I would hear the sound of the dashboard loading, but no picture. Just the "snow flake" like dots that move in a diagonal motion that people have been mentioning. I've made sure it's not on the HDTV setting, tried a different TV, different game, component A/V cable, everything, but same results.I also noticed that this all has happened within the same two month period to everyone on here (november-december). I'm skeptical about the "towel trick", but since I don't have the warranty I don't know what else I can do besides take it to someone besides MS.

Seems like this is all happening in time for the holidays...maybe they want more of our money

Comment by Guest, posted on Dec 02, 2007

gotten a new video cord still doesnt work

Comment by Guest, posted on Dec 02, 2007

when i turn on my xbox 360 no picture shows up but the sound plays just like normal i can hear it start then hear the game play

how do i fix it

Comment by tomjones1992, posted on Dec 01, 2007

I have the same problem. I have an xbox 360 full and there is sound......but no picture.
tried a different wire but that didnt work
i did notice that just before this problem began the picture messed up and the colour distorted - dont know if this is relavant or not.

Comment by Guest, posted on Dec 01, 2007

Sometimes when I turn on my 360, there will still be sound of the commercials and the main menu but absolutely no picture. Here are some steps I've taken to try to fix it:
1. I tried restarting it 2. I tried cleaning the disk 3. I tried pushing the cords farther in their specified slots 4. I tried connecting my controller to the console

Comment by Guest, posted on Dec 01, 2007

I have white "snow like" dots goin across screen. I can hear xbox 360 dashboard songs. what is wrong?

Comment by samuel12, posted on Nov 26, 2007

wen i boot up my 360 i get sound but the tv gos blank can u help i have don every thing possible

Comment by Guest, posted on Nov 26, 2007

My brother had gotten a surround sound system while i was away, and when i came back and hooked everything back up my xbox 360 woulddn't show picture but the sound still worked.

Comment by rudyb2, posted on Nov 24, 2007

i get sound and no picture when i turn on my console. i've changed chord tvs everything. still same

Comment by jakeo, posted on Nov 24, 2007

same i tried the towel trick and hanging the power box in the air and still no sound... im just going to send it away and have it fixed.

Comment by karm1, posted on Nov 23, 2007

when i turn on my xbox 360 i get sound but no picture this just started about a month ago i can the game sound but no picture comes up on my tv i checked the cables everything seems to be hooked up correctly and i tried rehooking up my cables, i hooked my hd cables to my hd tv and hooked up my regular cables to my regular tv, no picture either time but the sound was fine.

Comment by Altair09, posted on Nov 21, 2007

yeah im getting no picture but i have sound also there are pink lines across the screen

Comment by Guest, posted on Nov 19, 2007

Just to add that i've got the same problem, usual sounds but no video, just the moving white dots...

Comment by skitwenty4, posted on Nov 18, 2007

my screen will be a rough version of the picture and when i restart the picutre doesnt come up

Comment by Opti12, posted on Nov 18, 2007

I to am having this very same problem but the lines I have are horizontal pink lines. Just wanted to add my issue to this. Seems really weired that this is getting some post all at the same time.

Comment by muser, posted on Nov 16, 2007

As a follow-up to my previous post on Nov 12 - towel trick worked to fix white-lines video problem, but only for a little while. Wound up calling Microsoft support - have to ship the unit back to MS for repair/replacement.

Comment by domy, posted on Nov 16, 2007

Same thing.When i boot my xbox up the tv will stay blank but i will hear the sounds that it usaully makes when it logs into my account. how can i fix this?

Comment by Guest, posted on Nov 15, 2007

I sent my Xbox for repairs 2 times now and it just stuffed up again with the audio with no visual issue so I have to send it off for a third time (not happy!)
p.s. I only sent it for the 2nd time last week and got 1hr worth of gameplay out of it before it stuffed up...

Comment by Guest, posted on Nov 15, 2007

no video just audio. all lights green.

Comment by Guest, posted on Nov 13, 2007

Same issue....worked fine until yesterday. Now when its turned on, we have sound, but a just some 45 degree angle white lines that move from right to left on the TV screen....Microsoft says pack it up and send her in, but I'm not nuts about that solution at the moment....that towel trick sounds like a fire hazard??

Comment by Mac010, posted on Nov 12, 2007

i went to plug my xbox into a portable dvd player for on the road, i put the video feed from my xbox into the dvd player while it was on and the dvd player screen went blue and it would work so i plugged my xbox into my tv and the screen stays blank but i can hear the game menu, and now my portable dvd player wont work it was no video the screen stays blue.

Comment by muser, posted on Nov 12, 2007

Same problem: had sound, but no video or with white diagonal dashes across the screen. Fix that worked: the "towel trick" that UnknownXENO posted.

Comment by Guest, posted on Nov 12, 2007

My xbox 360 wont show a picture but it has sound

Comment by strictpath, posted on Nov 10, 2007

I have sound and no picture,4 green lights are on. ibought a new cable didnt work. got my brother to bring round his plugged it into my wires and it was fine. if everyone has a 1.1 machine it would be funny how they all seem to have gone around begining of nov.

Comment by bean2007, posted on Nov 07, 2007

when starting my xbox 360 i hear the sounds but have no picture just small diagnol moving white lines

Comment by tpedraza55, posted on Nov 06, 2007

sound but no picture and i just got it back from repairs

Comment by Guest, posted on Nov 06, 2007

sound

Comment by urke, posted on Nov 04, 2007

my xbox 360 will turn on with sound, but no video.

Comment by mitch816, posted on Nov 02, 2007

sound... no picture

Comment by eric11, posted on Nov 02, 2007

Replaced the cords tried using a different televison

Sponsored Links

Didn't find what you were looking for?

Describe your Consoles problem:


Top Video Game Console Experts

Rank: Guru Guru  

Solutions: 2826
Member Since: January 2009

Experience: I have yrs of experience dealing with many situations.

Ask Me
Find more Video Game Console Experts

X
Continue
When the original poster rates a solution that was given to his own problem, that rating is locked!
X

Are you sure the solution content is Inappropriate?
   
Tech buddies can communicate directly to answer questions. Become a Tech Buddy and have direct access to your favorite expert for FREE!
Insert Link
Insert Image
Insert You-Tube clip
Insert List
Insert List
Spell Check

What is this?


 
Select