Question about Genius ColorPage Vivid Pro II Film Flatbed Scanner

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Genius ColorPage hr6x scanner problem

Hi Folks, maybe U can help me with the above scanner problem, I had to reinstall Winxp a week ago and lost the lot. when I went to reinstall my Scanner hr6x the computer would not accept the software for the same, it was out of date. I have emailed Geniusnet many times to no avail. can U put any light on this problem. With thanks for any help given. jock in Melbourne Oz

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Re: Genius ColorPage hr6x scanner problem

I have scaner hr6x that don't work.
when we turn it on stepping motor work in one side until the lamp came back and set in the defult position but when we press scan key stepping motor don't have any moving.
what do i do?

Posted on Jan 14, 2010

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