Question about HP DeskJet F380 All-In-One Printer

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HP F380 not scanning

I put the pic in and hit scan the power light blinks and nothing happens. How do I scan something?

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This has happened to me on several occasions with a couple of different HP all-in-one scanner/printer's. The HP driver/program itself may be in a phase where it's attempting to complete a scan, which would prevent you from scanning anything else. You can confirm whether or not this is the problem by restarting your computer and attempting another scan. You'll get an error message saying the scanner is currently in use. You may want to try to completely remove the installation files for the scanner, and reinstall either from the disk or let windows install it for you via "plug and play". Then update the drivers from hp's website. See if that resolves your problem.

Posted on Oct 06, 2007

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Posted on Jan 02, 2017

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