My 500 gb external shows 75 gb available- no fragments, and although i checked view folders- I can't see files-like the one I backed up today (50gb). So the files are somewhere but the list view doesn't show them and most of the files it shows have no size
SOURCE: Avira antivirus disappeared folders and files
I too have the same problem it happened through avast antivirus
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Download boot disc on linux (livecd) and check the partitions in the disk manager if nothing helps.
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