Question about IOGear GKM541R Keyboard/Mouse

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Mouse for Iogear GKM 541 RA is sporadic

I have the receiver in my compute in the basement BUT literally right below me. It's hooked to my 60" TV. The keyboard works fine but the mouse cuts in and if it has a weak signal. Any ideas?

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Re: Mouse for Iogear GKM 541 RA is sporadic

Try putting the mouse and receiver on the same plane.

Posted on Nov 26, 2008

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Cannot get mouse to work

If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
Restart the computer. This can resolve the problem, at least temporarily, so that other troubleshooting steps can be applied.
Move the mouse or keyboard closer to the receiver
The receiver is the hardware that receives the wireless signals from the keyboard and mouse and communicates the data to the computer. Most receivers connect to a USB port, either directly or by a cable, but a few types of receivers connect to the PS/2 ports.
. Make sure that the keyboard and the mouse are within 100 centimeters (39 inches) of the receiver. If the receiver is attached to a cord, position it so that it is on the same level surface, close to the mouse and keyboard.

4. Replace the batteries with a fresh set of alkaline batteries and make sure they are correctly installed. If the mouse or keyboard is not working, then replace the batteries, even if the mouse/keyboard software indicate the batteries still have a charge.
Remove the battery cover to access the batteries. For keyboards, the battery access cover is found on the underside of the keyboard. When replacing the batteries look for the positive symbol (a plus sign +) imprinted near the battery compartment or battery cover. Make sure the positive end of the battery is oriented to the positive side of the compartment.

If you have a USB receiver, unplug the USB receiver, wait 10 seconds, and then insert it into another USB port - preferably into a USB port that is closer to the mouse and keyboard. For example, if the USB receiver was plugged into a USB port on the back of the computer, unplug it and plug it into a front USB port.
Resync the wireless keyboard and mouse connections.

Resync the keyboard and mouse connections for receivers with a connect button .
Resynchronizing the keyboard and/or mouse causes the devices to reconnect to the receiver using new identification numbers.
NOTE: The following connection sequence must be completed within 60 seconds. If the sequence is not done in 60 seconds, start over.

Sep 10, 2010 | HP Wireless Optical Mouse

1 Answer


The GKM531RA comes with a USB dongle which is connected to the computer.

Since you mentioned that the batteries are okay. Locate the small button on the dongle (connect button) and look for the connect button underneath the mouse.

Hold the connect button at the same time for 5 seconds ONLY, and release them both. The mouse should work.

If that did not help, try to use the keyboard and mouse in a different computer.

Last, contact IOGEAR and have them RMA the device. Meaning that the mouse has a hardware defect.

Thank you and good luck!

Dec 25, 2009 | IOGear (GKM531RA) Keyboard and Mouse

2 Answers

Microsoft Wireless 3000 Mouse works sporadically (XP)

Turn off all other "wireless" devices (cell-phones, wireless telephones, iPhone) in your home, and see if the light on the receiver is "solid" on.

Sep 13, 2009 | Microsoft Wireless Notebook Optical Mouse...

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My wireless works sporadically. I have changed

Okay. Haha i just had same problem at work. Try moving the receiver right in front of keyboard and mouse. I found that the range for the mouse is a little greater than the keyboard. Remember the range on this thing REaLLY sucks, mine wont even go 2 ft. Give it a try and let me know.

Aug 03, 2009 | Dell Wireless Keyboard Optical Mouse w0147

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Iogear gkm541r

defective one call IOGEAR and asked for RMA or just return it back to the store if its still under warranty

Jan 06, 2009 | IOGear GKM541R Keyboard/Mouse

2 Answers

My keyboard won't let me type any letters or numbers

Are you sure that they are connected to each other? Try newer batteries. Press the connect button of the receiver for 2 secs and quickly press the connect button of the keyboard or press and hold the connect button of the receiver and the keyboard at the same time for 4secs do this steps over and over until it connects. Heres a tip the light on the receiver will blink onced pressed and if you press the connect button of the keyboard the blinking will stop which means that the receiver picked the keyboard out.... hope it helps

Nov 25, 2008 | IOGear GKM541R Keyboard/Mouse

1 Answer

Wireless mouse/ keyboard will not work when 2nd computer is on

There must be interference on the signal from the mouse by the second PC

Make sure that there are no power cables close to the mouse or receiver, I have seen this cause problems many times.

You could also try changing the channel in the router settings in case this is causing the problem, it may be on the same channel as the mouse but only interferring when the second PC is turned on, ta, HPC

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A mouse that wont work at all

Below is a link to the pdf document for your mouse. Please scroll down to the section titled 'Windows'. This section refers to the blinking light on the mouse, and what steps you need to perform next. I hope this helps.

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My Iogear mouse wont work

In order for you to make the mouse work with your computer, please try the steps below:

1. Make sure that you're using fresh batteries.

2. Make sure that the mouse is turned on.

3. Hold down the connect button on the receiver (the mouse cradle) and hold down the connect button under neath the mouse at the same time for five seconds and then release the buttons.

4. Try moving the mouse around and that should work.

Apr 15, 2008 | IOGear (GKM521R) Keyboard

1 Answer

Kensington Mouse

Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud

Nov 28, 2007 | Kensington PilotMouse Laser Wireless...

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