I dropped my phone and the screen went black

Hi, you need to perform a factory reset, follow these instructions:

1. Turn tablet off. You may need to use two hands in this process to press and hold buttons properly.
2. Turn on the tablet with power button, wait a full 2 seconds from the time the tablet starts showing the red Motorola logo, then press and hold the down Volume key. (you should not hold down the power button after it turns on and logo appears)
3. "Android Recovery" will appear on top of screen if timing is done correctly. Release volume button. (if you continue to press volume down at that message, the message will cycle through "RSD, Fastboot, and back to Android Recovery. Make sure message states Android Recovery before you go to next step). If stuck at a RSD protocol or Fast boot screen, reboot the tablet by holding power button then pressing the volume up).
4. While screen states "Android Recovery", Press volume up button, the screen will say "Entering Android recovery mode" and a few seconds later an Android robot graphic will appear alone on the screen. Release buttons.
5. Hold down power button and then press the volume up key together to see the Android Recovery screen menu selections.
6. Use the volume buttons to move up and down through selection in this menu.
7. Using the volume down button, scroll down to "Wipe data/factory reset"
8. Tap Power hard key to select option.
9. Scroll down to select "Yes, delete all user data".
10. Tap the power button to select. Wiping and formatting data will take a few minutes.
11. You will return back to the Android recovery screen menu.
12. Tap the Power button to "Reboot system now" which will power-cycle tablet and eventually power back on to the Initial Set-up / Welcome screen present when you first turned on your tablet.

this is happens whit i4 i4s after you drop the phone . you have to solutions . one if you know a technician hes gonna put back the flex of LCD witch removed after the drop its very easy or gonna change LCD & digitizer .
if your phone is not 4 or 4s you have to change the lcd digityzer for sure .

Did you drop your phone? I'm adding a link that may help you. Follow the video instructions at your own risk. How to fix black and unresponsive iPhone screen

If it’s an iPhone 6s or blow:

Hold down both the power button on the top right corner and the home screen button (circle button on the front) until you see an apple the let go.


If iPhone 7 and up:

Hold down both the power button and volume down button until you see an Apple.

Let me know what happens

Hold down the power button for about 20 seconds, this should hard reset the phone/tablet.

Hold the power button down for about 20 seconds, it should hard reset the tablet.

I had this happen on my Lumia 920 a lot. I pressed and held the power button till it finally rebooted. I seemed like it took a minute before it finally rebooted, so don't give up after 10-30 seconds. If that doesn't work try the power button and volume down button till it reboots. Some sites say this is a hard reset that wipes the phone, but as a last resort, I tried it when the power button alone wouldn't "wake it up". When it rebooted everything was normal, so either it isn't a "hard reset" or it doesn't do the "hard reset" when the phone is locked up and the screen is black. I never tried the power and volume down reset when the phone was operational, so I don't know.

Turn off the phone then press Volume Up button and power . See what hapens.

Try any of the below combination.

1. Hold Volume Up + Volume Down + Power.
2. Hold Volume Up + Home + Power.
3. Hold Home + Power.
4. Hold Volume Up + Camera

A Hard Reset might help. it will bring lost file/folders back.
Also to turn on phone in safe mode, but not if cannot get passed initial Android screen.

Pull Battery to power off phone.

Hold Up Volume button, and power on button simultaneously until green android guy and DOS window open.
If Home key is solid button, then also hold
up vollume button, home button, power button.

use volume up and down to scroll.
Scroll down to Reset Manufacure Settings.
Use power button to select OKay.
Then select reboot system.