Part part # a1401099a doesn't appear to be availabel any more ( Sears or Partsolver) Does any one have a parts resource that might work? The Sony is 6 years, still looks great, just the vicim of a little over zealous cleaning :) Thanks - Herman
I've done some other research on the Web. Apparently, this is a common Sony problem. The fix is to replace the circuit board (VAR board)that controls the remote and front mounted switches. The part can be obtained from Sears
(part # a1401099a) for $55 plus shipping and tax. It's a plug in and requires no soldering.
I'll give it a try. Thanks for your response to my initial post.
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The first step is to make sure you have good batteries in the remote. The ones included tends to be cheap and you have no idea how old they are. Here is the manual, page 12 explains how to use the remote and the next few pages cover the initial setup and scanning of channels. http://www.mytoshiba.com.au/file/download/resource/file/23089/39al900a%20owner's%20manual.pdf
If the remote is still not working, get a universal remote to replace it. This link gets you the codes to program the universal to work with your TV. http://codesforuniversalremotes.com/universal-remote-control-codes-toshiba-tvs/
It seems that the set itself changes inputs. Place it remote control away from the vicinity of the tV. and check. If it does the same, do a hard reset next. To make it a hard reset, unplug the TV from AC mains wall socket, and replug it back after 10 minutes or so. If these do not help you, be sure that the main system control memory IC to it is faulty and should be replaced.
It sounds that the front panel controls are locked with your tV. You have to unlock it first, if you want to change its input selections. If you cannot select the inputs by using the remote control [I thing you are using a universal remote control], setup the remote control with an other setup code. All codes to remote control won't work with some functions. You have to search and select, which code give maximum functionality with your TV.
Hello Mary and thank you for choosing FixYa today for your online technical support needs.
When you say the TV is FUZZY, do you mean that there is no picture there at all?
It is possible that your grandaughter may have changed the VIDEO INPUT MODE SELECTOR on the TV by accident when she tried to turn it on with the controls on the TV itself.
Most TVs have a button right on the front of the set itself labelled INPUT which allows you to switch between the various input modes. That button should be located right beside the POWER, CHANNEL, and VOLUME buttons on the TV's front panel.
You may simply need to press the INPUT button and select the proper INPUT SOURCE for your Comcast cable box.
The proper INPUT MODE for your particular setup will depend on how your Comcast cable box is connected to your TV. If your cable box is plugged into your TV with an HDMI cable, then make sure your TV INPUT MODE is set to HDMI.
I hope this helps out, and please feel free to comment back to this page with any additional questions or concerns and I will respond back.
If you do need additional help, please be sure to include the exact model number of your TV and of your Comcast cable box as well as how the two are connected.
Try pressing tv first on your cable remote then the video/source/input button on the cable remote. If there is no button on the television itself to switch video inputs a temporary fix for now is to connect the cable box to the video 1 female parts on your television. Buy the cables to do that if you don't have a spare set lying around. You can purchase a remote for your television with the model number from http://www.replacementremotes.com or even a Sanyo remote from a thrift store should be able to allow you to switch inputs.
To fix this, access the TV's menu and find the option to run initial setup. At the beginning of initial set-up, you'll be asked whether or not the TV should be put into Home or Retail mode. Choose Home.
Probably you are in "shop" mode of TV. Try to reset your TV and go through initial setup. Most important - choose "home" instead of "shop" when asked during initial setup.
Resetting - keep up arrow pressed and switch of TV. Keep the button pressed when TV automatically switch back on. This will reset TV to factory defaults.
If there is no input button on the tv itself to change the input then you will most likly need a remote. so you can get a universal remote and follow the instructions to adapt it to your set then you can use it to change the input. (you can get a universasl remote for like 10$) hope it helped