Question about Creative Labs ZEN Vision:M Digital Media Player

4 Answers

Creative Zen Vision M failure

I followed the procedure to Format All from another thread, but I accidentally hit reload firmware and cannot fix it. Please help!

Posted by on

  • 8 more comments 
  • javijav Nov 21, 2007

    the screen stays on recovery mode

  • ASSITSMEPLZ Dec 02, 2007

    I HIT RELOAD FIRMWARE BY ACCIDENT AND NEED HELP TO FIX IT

  • Anonymous Jan 01, 2008

    My Mp3 player stays in recovery mode

  • phlea Jan 17, 2008

    when i plug in the zen vision m in my computer does work

  • kelivy Feb 08, 2008

    i hit the reload firmware button by accident and tried formatting later but the screen displayed harddisk problem. what can i do

  • silverdrop Feb 26, 2008

    my zen vision: m i was listening to music when suddenly it freeze. I turn it off and when i turn it on appear in the recover mode screen. then i tryed to do something and now only appear harddisk problem. I really need help :(

  • Anonymous Feb 29, 2008

    Cleaned up,Formatted and tried to reload the firm ware,tried recovery tool. It is stuck in Recovery mode and Creative media explorer does not detect it.It is Creative Zen M 30 GB.
    Subhash

  • soccadelic44 Mar 12, 2008

    my zen went to the recovery screen and i put the option to reload software but i didnt know what it was and now when i try do reload it it wont do it i already downloaded the firmware

  • Anonymous Jun 02, 2008

    my zen is in recovery mode and i dont know what to do.i need help

  • Anonymous Jan 07, 2009

    I have same problem

×

Ad

4 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

My device isnt recognised on the computer and i hit reload firmware, so i cant add it on again, any suggestions?

Posted on Jan 13, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Had the same problem, found a solution!

typed on two threads for viewing
http://www.epizenter.net/e107_plugins/forum/forum_viewtopic.php?210228

http://www.anythingbutipod.com/forum/showthread.php?t=42095

Posted on Apr 13, 2009

Ad

When i plug in the zen vision m in my computer does work

Posted on Jan 13, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers

Download the firmware from creative website

Posted on Dec 17, 2007

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My creative zen micophoto will not boot up what do


Hi.
You tried these yet?
Reset, Format or Clean Up a Zen Vision:M

If your player stops responding, you can reset it. To reset the player, push the end of a pin-like object (for example, a pin or straightened paperclip) into the Reset hole. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring an audio track.

To reset Zen Vision:M to factory default settings:

  1. Press on the Menu/Back button on your player, and select System, and then Reset.To Format or Clean Up Zen Vision:M Detach the Zen Vision:M player from your PC , and ensure that the unit is off.If the battery is too low, charge the battery fully before continuing
  2. Slide the Power switch towards the Power icon and hold the switch in the Power On position.
  3. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove.
  4. Release the Power switch when the Creative logo appears. The Recovery Mode appears: * Clean Up (Performs a disk scan on the player's hard disk, it will not affect music files)* Format All (Formats the players hard disk - Note: all contents will be lost)* Reload Firmware (Reloads the Operating System on the Zen. Select this option ONLY if there is a firmware available to reload.)* Reboot (Reboots the device)
  5. Select Clean Up or Format from the Recovery Mode, and then select Reboot
Good Luck^^

Nov 02, 2009 | Audio Players & Recorders

1 Answer

My Zen vision: M is stuck in hold. Sliding the switch does nothing except make the hold symbol blink when slid all the way to the power on/off position.


Support for Zen Vision M on this site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=14331&prodName=ZEN+Vision%3aM
Enter the word "hold" in the bar Knowledgebase Solutions.
This will give you access to various answers.
One answer could be to do a recovery:

  1. Slide the power button towards the power icon and hold it in the Power ON position
  2. While holding on to the power button, Gently push the end of a thin object (such as a pin or straightened paperclip) into the Reset hole.

    The reset button for your player is located at the bottom of the player, to the left of the sync adapter port.
  3. Release the power button when the Creative logo appears.
  4. The Recovery Mode screen appears, and four menu items are shown: Clean Up, Format All, Reload Firmware and Reboot.
  5. To clean up your player's memory, select Clean Up.

  6. When the cleanup is complete, select Reboot. Your player restarts and starts rebuilding its music library.

  7. Should the above solution is unable to resolve the issue, please install the player's latest firmware. To obtain further instruction on getting the firmware reload into the player, you can refer to the following article:

    SID 63033 - Reloading Firmware / Formatting your Player

Jul 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My creative zen vision M says FIRMWARE PROBLEM! HELP!


Hi you can try going to Creative's web site and downloading there Creative MP3 Player Recovery Tool software and what that does is update everything and most of the time it will fix what the problem . I would try that first.

I hope this helps

Mar 08, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen microphoto v0.0.65


If a problem is occuring with the firmware, then just go onto the CREATIVE ZEN website /www.creative.com and select the model of your creative mp3 player.. once you have selected the modell it will then scan your mp3 player to check what it is required and then reccommends the downloads listed. However it is vital that your mp3 player is connected to your pc via usb lead.

Dec 11, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen m vision won't start up,


You tried these yet? 
Reset, Format or Clean Up a Zen Vision:M

If your player stops responding, you can reset it. To reset the player, push the end of a pin-like object (for example, a pin or straightened paperclip) into the Reset hole. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring an audio track.

To reset Zen Vision:M to factory default settings:

Press on the Menu/Back button on your player, and select System, and then Reset.

To Format or Clean Up Zen Vision:M

1. Detach the Zen Vision:M player from your PC , and ensure that the unit is off.

If the battery is too low, charge the battery fully before continuing
2. Slide the Power switch towards the Power icon and hold the switch in the Power On position.
3. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove.

4. Release the Power switch when the Creative logo appears. The Recovery Mode appears:
* Clean Up (Performs a disk scan on the player's hard disk, it will not affect music files)
* Format All (Formats the players hard disk - Note: all contents will be lost)
* Reload Firmware (Reloads the Operating System on the Zen. Select this option ONLY if there is a firmware available to reload.)
* Reboot (Reboots the device).
5. Select Clean Up or Format from the Recovery Mode, and then select Reboot.

http://dmzweb4.europe.creative.com/...com:80,Case=obj(14048),Kb=ww_english_add

pls rate it, thanks

Nov 12, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Stuck in recovery mode--would love to avoid buying a new mp3


I had the same problem as your and it stopped working yesterday. After search for helps and now it is working again after I reloaded the firmware. But unfortunately everything is gone. You have to reload your musics again. You can try this out: 1) go to creative labs website to download the "Recovery Tool". 2) at Recovery Mode of your zen there are options: Clean Up, Format All, Reload Firmware, and Reboot. Try out Clean Up first if it still not working then try to Format All. After that try the Reload Firmware. After you done the Reload Firmware. 3) Shut down your Zen and try to connect it to your computer. Now your Zen will automaticlly power On and computer will recognize it as a drive. 4) Open the Recovery Tool you have downloaded at creative labs website. This tool will detect your Zen and follow it's instructions: It works with my windows Vista. Well, it works for me, I think it will work for your too. Good Luck!
May God bless.

Jul 15, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Firmware Problem + Can't upload new Firmware


http://www.anythingbutipod.com/forum/showthread.php?t=10960

go here

Feb 20, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen Vision M


If you reset it and it goes back to just the zen screen, then I had this problem once too. You need to go to recovery mode (which is still possible).
  1. Detach the Zen Vision:M player from your PC , and ensure that the unit is off.
    If the battery is too low, charge the battery fully before continuing
  2. Slide the Power switch towards the Power icon vision_m_reset.jpgand hold the switch in the Power On position.
3. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole,
press gently and remove.

It will display the following options.
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.Here's the link to the site where I got the info from. (it's another forum). Good luck!
http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=151527#M151527

Jan 26, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My zen is freezeing


1. I'd try a system clean up first (instructions below)
2. definitely upgrade your firmware (http://us.creative.com/support/downloads/)
3. If all else fails, back up all your music on your PC and format it (instructions below)

.... from Creative's site

Reset, Format or Clean Up a Zen Vision:M If your player stops responding, you can reset it. To reset the player, push the end of a pin-like object (for example, a pin or straightened paperclip) into the Reset hole. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring an audio track.
To reset Zen Vision:M to factory default settings:
Press on the Menu/Back button on your player, and select System, and then Reset.
To Format or Clean Up Zen Vision:M
  1. Detach the Zen Vision:M player from your PC , and ensure that the unit is off. If the battery is too low, charge the battery fully before continuing
  2. Slide the Power switch towards the Power icon vision_m_reset.jpgand hold the switch in the Power On position.
  3. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove. vision_m_reset1.jpg
  4. Release the Power switch when the Creative logo appears. The Recovery Mode appears:
    • Clean Up (Performs a disk scan on the player's hard disk, it will not affect music files)
    • Format All (Formats the players hard disk - Note: all contents will be lost)
    • Reload Firmware (Reloads the Operating System on the Zen. Select this option ONLY if there is a firmware available to reload.)
    • Reboot (Reboots the device).
  5. Select Clean Up or Format from the Recovery Mode, and then select Reboot.

Jan 05, 2008 | Creative Labs ZEN Vision:M Digital Media...

Not finding what you are looking for?
Creative Labs ZEN Vision:M Digital Media Player Logo

Related Topics:

265 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Ekse

Level 3 Expert

13434 Answers

Marvin
Marvin

Level 3 Expert

85206 Answers

Brad Brown

Level 3 Expert

18108 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...