HELP! Pleeeease! CD stuck in undercabinet... (by 2 users)

I have an under-cabinet mounted Audiovox 1 cd player with my son's favorite Thomas the Train CD---that's no longer made, I might add--stuck inside. After listening to it tonight, I pushed the eject button and the drawer opened, but nothing was in it. Perplexed, I closed it--no noises or scraping sounds--and it read the cd again, ready to play it. But every time I open it, nothing's in the tray. I'm technologically impaired at figuring out how to take the thing apart (it took me about 2 hours just to mount it under the cabinet when I got it a year ago!). Of course, I can't locate the manual or the model number. Any suggestions would be GREATLY appreciated. Gotta have that CD for the car, don'tcha know?