Question about Logitech QuickCam Express Web Camera

7 Answers

QuickCam mic doesn't work

After completing all the steps of installation, I cannot get my new Logitech QuickCam Express's microphone to work. With the Audio Tuning Wizard, I can get to the step called "Adjust Microphone Volume", but then, when I test the volume with my voice, no sound is sent into the microphone, and I get the message called "Microphone Warning" stating that "little or no sound was detected from your microphone" etc. The Audio Tuning Wizard has a box with a dropdown asking for the correct microphone, it only comes up with the audio system in my laptop, not the Logitech QuickCam Express one. I have searched and can't find a route that will allow me to change my default microphone. The only option for setting is the laptop microphone. Installation of the QuickCam software is not presenting the QuickCam mic.

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  • 16 more comments 
  • garycomstock Nov 10, 2007

    Can not get quickcam microphone to work . Using XP and have tried camera on 2 different computers. Video is perfect!. But no sound! Tried another Logitech camera same result. XP Sound recorder
    does not see the microphone and nor does anything else. Have
    reinstalled 3 times and tried a clean boot and re-install all had no
    effect. Just now tried another make of camera and have the same
    results. What is wrong? All help welcome

  • garycomstock Nov 10, 2007

    After completing all the steps of installation, I cannot get my new
    Logitech QuickCam Express's microphone to work. With the Audio Tuning
    Wizard, I can get to the step called "Adjust Microphone Volume", but
    then, when I test the volume with my voice, no sound is sent into the
    microphone, and I get the message called "Microphone Warning" stating
    that "little or no sound was detected from your microphone" etc. The
    Audio Tuning Wizard has a box with a dropdown asking for the correct
    microphone, it only comes up with the audio system in my laptop,
    not the Logitech QuickCam Express one. I have searched and can't find a
    route that will allow me to change my default microphone. The only
    option for setting is the laptop microphone. Installation of the
    QuickCam software is not presenting the QuickCam mic.

  • thou9009 Nov 24, 2007

    ahhh! same prob
    I tried everything. Has randomly worked when recording a vid, but then doesn't work again. Same prob. Not detected...

  • NewCam Dec 10, 2007

    Thank you for the XP fix. I neglected to say I am running Vista. Unfortunately, I have tried finding the Logitech mic via the Control Panel in Vista, but only the computer's default mic is shown, not the QuickCam mic. I tried installing the QuickCam software twice, but the mic I need is consistently not there after the software installation. Any other fix suggestions? "NewCam"

  • NewCam Dec 23, 2007

    Ironically, I called Logitech and was told my QuickCam Express has no built in microphone. Duh. That's why I coudn't find it. I returned the camera. In looking at cams with built in microphones, I'm finding they are quite a bit more expensive. --NewCam

  • MADDIEKINZ Jan 02, 2008

    im on aim and my friend has a mac computer and i have a dell laptop and i cant get my mic to work on my quick cam. But her sound works. also when i record a video the mic works just not on aim

  • Anonymous Feb 23, 2008

    i downloaded my web cam express but no sound will come i went on msn messenger and tried to record a voice clip but it didn't work

  • hzgg2 Mar 15, 2008

    I have the same problem!!! I use Win Vista Home Premium and my microphone of Logitech Webcam worked. But yesterday, it didn't work! I tested the microphone but it didn't work!! What is wrong??



    Is my device .. broken??

  • smokeyviolet Apr 23, 2008

    Hi i cannot get my quickcam express mic to work, I've tried everything, including installing the application from their suggested website.

    I have windows XP.

  • Anonymous Jun 02, 2008

    the mic doesnt work and i dont know why how do i fix the problem

  • Anonymous Sep 26, 2008

    my ******* microphone does not want to work!!



    it gets me pissed off

  • Anonymous Oct 09, 2008

    ***** u is dead

  • freaknfudge Nov 18, 2008

    I downloaded everything and plugged loads of things up and been to many websites but my mic won't work!

  • marinita_031 Nov 25, 2008

    I get a new Logitech QuickCam S5500. I want to use it for the Skype but I can't activate the microphone, it does not work at all. Can you help me?

    What should I do?

  • kondey Dec 29, 2008

    Same , my microphnone on my quickccam stopd :\

  • ecrnk122097 Feb 01, 2009

    Cannot locate the driver for the microphone on the data disc that came with my NEW logitech webcam + microphone!

  • Anonymous May 01, 2009

    It says my quikcam has a built in mic but it doesnt work any suggestions ??

  • Anonymous May 12, 2009

    mic on webcan dose not wok

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7 Answers

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For XP users,try:
>Start
>ControlPanel
>Sounds and Audio Devices
>Audio
>Sound Playback
Click on drop down menu arrow.
If there are two audio devices listed: Deselect current device; select second device.
>OK

Posted on Dec 10, 2007

  • garycomstock Dec 10, 2007

    Also, update your logitech camera drivers. Find them on the web. Note: these tend to be big files and may take a couple of minutes to download and install.

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I had this problem, and this seems to have worked for me:

1) Uninstall Logitech camera program and drivers from "Programs and Features" in the control panel.
2) Reboot computer
3) Go to http://www.logitech.com click on support, download the latest drivers installation for your device
4) Install this version (not the one that came on your CD!)
5) After the driver installs and Logitech thinks it's done, there was a Windows alert wanting to install the drivers. Important - tell it to locate and install them.
6) Proceed with sound test

This worked for me.. I was finally able to see my camera as a system microphone. The Logitech instructions don't mention anything about step 5, but it never worked properly for me until I did that.

Posted on Dec 23, 2007

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My microphone stopped working recently. i had just installed skype and found that charging my iphone via the usb interfered with the microphone. when i disconnected the iphone then reconnected the webcam it fixed it.

Posted on Sep 02, 2012

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I have the same prob help me!

Posted on Jul 05, 2010

Giggety giggety goo!

Posted on Sep 14, 2008

Same here too

Posted on Dec 19, 2007

  • Level 1:

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Like everybody else i cannot get my logitech quick cam mic. to work where am i going wrong

Posted on Apr 19, 2009

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: QuickCam mic doesn't work

I read another post that said to go to Logitech itself for up-dates. This I did......downloaded all new drivers, etc. (the disc that comes with the cam must be out of date !). Then when that was done, I went back on Skype and where you do a 'voice test' I was able to this time around to "choose" my webcam - this was not coming up before at all. So in doing that it activated the mic on the webcam and all was OK. We seniors are supposed to be savvy with the forever changing world of electronic devices today! (LOL)

Posted on Feb 12, 2009

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I read another post that said to go to Logitech itself for up-dates. This I did......downloaded all new drivers, etc. (the disc that comes with the cam must be out of date !). Then when that was done, I went back on Skype and where you do a 'voice test' I was able to this time around to "choose" my webcam - this was not coming up before at all. So in doing that it activated the mic on the webcam and all was OK. We seniors are supposed to be savvy with the forever changing world of electronic devices today! (LOL)

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If you have windows messenger follow below

Windows XP
Windows Messenger is a native Instant Messenger application to Windows XP. This application can be used to set the output device of your choice. In turn, this information will carry over to the MSN Messenger 7.5 application settings.
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    9952.jpg
  2. In theWindows Messenger, click “Tools” and select “Audio Tuning Wizard”.

    9953.jpg

  3. Follow the steps which are provided by the “Audio Tuning Wizard” and select your desired Microphone & Speaker device.

    9954.jpg

  4. Once this process is complete, close the Windows Messenger application.
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