Will not turn on, No screen light, 2 buttons light for a few seconds, it has a full charge. Tryed reset button "paper clip"and press/ hold play-power buttons. The screen just went away. It will not play music. it connects and is reconized on the computer. I have upgraded the firmware, but have not reformated the unit...........HELP!
-   Hip Street MP3 Video Player is only giving me a blue screen. No menu or anything. Please help.-   6970073
Mar 29, 2008
-   My mp3 player won't play, it has a full charge and everything.I have tried reconnecting it to my computer, and tried to reset it. It will get through the sandisk part then freeze up. PLEASE HELP ME!!!!!!!!!!!!-   Guest
Dec 04, 2007
-   I have the same problem. Upgraded firmware - success. All songs deleted during the upgrade. Put them again on the device. Player was working OK. Suddenly, for no reason, the device went dead. Paper clip reset - unsuccessful. I was a happy user so far, but this single (probabely software) bug is the reason I will NEVER EVER buy any Rio device - no matter whether my ce2100 will start working again or not. -   Guest
Nov 21, 2007
-   i cannot reformat my phillips key004 mp3 player-   kgcz
Nov 19, 2007
-   I'm having the same problems...Did you ever get a solution?-   Revdealy
I have a Zen Mosaic Lx and it keeps erasing my music albums a day after I sync them. I have other...
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I have a Zen Mosaic Lx and it keeps erasing my music albums a day after I sync them. I have other albums that have been there for a while. This only seems to happens when I add a new album.
its just blinking the light in the buttons and display is off and when connected with computer it is...
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its just blinking the light in the buttons and display is off and when connected with computer it is not getting detected by the computer