Question about SanDisk Sansa e250 MP3 Player

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Prombles Recharging Battery

Oct. 4, 2007, I have sansa 2gb Ipod. Promble is: it will only play 1 1/2 hours of playing time . When I Plug the Sansa Ipod in the wall outlet, the Ipod is saying that it is charging, but when I take the Ipod off of the Criffin charger from the wll outlet, it is only 50% charged, and that's why I'm only getting 1 1/2 hours of playing time! How can I fix this prombe? Thank Gene

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Re: Prombles Recharging Battery

Try upgrading the firmware of the player. If it still discharges quickly it may be the battery contact POP and have the battery replaced. 

Posted on Oct 14, 2007

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Windows XP SP2
• Windows Media Player v10
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Make sure HOLD button is not on.

The Sansa
Clip player comes with an internal rechargeable battery. To use the player for
the very first time, remember to fully charge the battery. You can charge your Sansa
player through the USB port of your computer, a car adapter (not included) USB port, or AC
adapter (not included) USB port.
To charge the battery, please follow these steps:
1. Connect the larger end of the USB cable into an available USB port on the
2. Connect the smaller end of the USB cable into the Sansa
Clip player.
3. The computer must be on for most USB ports to charge your battery. Your
will show connected and the yellow charging indicator will appear.
The battery level indicator will blink while charging. You will not be able to
play while connected to the computer USB.
4. To stop recharging, simply disconnect the cable.
The battery can also be charged using an AC adapter (not included) or a car adapter
(not included) and you will be able to play your device while charging with one of the
NOTE: Some low-power USB ports may not be able to provide enough charge
power. Also note that the rechargeable batteries are not replaceable.

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Prombles with charging

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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