My Brother 420CN will not print any black ink in color prints or in black & white prints. The colors seem to print ok although the test print shows a couple of dots missing in the magenta and blue, but I do NOT get anything that is black to show when printing. Even on the test print no black will appear. The cartridges have been refilled and used for a few months with no problems, but when I did not use the printer for a couple of weeks I found that the black became inop. Have already gone into "maintenance mode" to perform head cleaning and countless cleaning procedures as per owners manual prior to this. All ink cartridges are visually full and fully seated and monitor also agrees with ink levels. Can anyone assist me on what to do for a fix on this thing?? This is my second printer in less than two years and can't believe I may need to buy another one so soon.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: no black ink prints but colors almost perfect
Sorry, no good news:
Infact you need a new printhead. The refill ink has clogged the filter inside the head which is in front of the nozzles.
Another reason could be: Did you unplug the printer from power in those weeks of none use? If yes, the head has dryed out.
In future: Do one simple test print once a week when you dont use the printer too often. That keeps the nozzles going :)
There is some hope, too:
See here how to fix it on your own
(Following the link given to hstt.net : choose mfc 215c inside)
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Yikes! No. That's how they designed it. You always to have all 4 ink because the printer does self-cleaning every so often. Otherwise, the jets dry & clog.
Also, my understanding is that even for black prints, color inks are used in small qty. If ink cost is an issue (it is for a lot of people), you might consider bulk systems.
3 things will cause this. Either you are simply out of color ink, the print head is clogged or your driver is set to print only grayscale or black and white.
You can run the cleaning cycle a few times to see if you start to get it printing colors. If you printed a bunch of color stuff the last time you used it and it has set for a week or more (sometimes less) then the ink can dry and block the sprayed ink. The cleaning cycle helps clean it off and restore printing.
You can also look at the print settings from the start - then printers and then right click on your printer and then look at printing preferences. There should be a setting that says print color or gray scale or auto. It may also show you the status of the ink, if they are empty or not.
Usually after all this you will find it just needs quite a few clean cycles and away it goes.
I have a brother MFC 3240C. My Black ink stopped printing(initially printed horizontal faded lines and gradually got worse), the other colors were printing fine. I tried cleaning numerous time( 50 -100 times over 1-2 weeks ). Still no improvement. The way I print now is:
1. I go to Printer Properties
2. Change Media type from "Plain Paper" to "Inkjet Paper".
3. Change Quality to "Photo".
This takes a long time to print 1-2 minutes per page. However, this works for me since this is my Home printer and use it for printing only few pages here are there.
actually, its not. the reason is, there is a small resovoire (sp?) in the ink cartridges. if you continue to print, the nozzles will clog up, and can cause all the nozzles not to work. even when you do just black, the printer has to clean at times all the nozzles and if your nozzles are empty, air will go into the deep and dry up the excess ink.
if you are going to do primarily black prints, you should get a black and white laser for those uses only.
Your Brother machine is designed to stop ALL printing operations (printing from the pc, printing received faxes and printing copies or reports) when any of the ink cartridges are empty. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suction air from the dry cartridge and damage the printhead. Even if you print in black only or change the print settings to MONO or GRAYSCALE to avoid printing in color, the programmed cleaning cycles would still suction the dry cartridge, because they are programmed to clean ALL the ink nozzles.
The only way to continue printing is to replace the empty ink cartridge or cartridges.
While memory is available, black and white faxes will continue to be received into memory. If a color fax is being received, the Brother machines HANDSHAKE will request the fax be sent as black and white fax.
All faxes received into memory will automatically print once the ink cartridge is replaced.
NOTE: Brother strongly recommends that customers do not use generic ink or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. The Brother limited warranty does not apply to any problem that was caused by the use of unauthorized third party ink and/or cartridges.
My yellow cartridge was doing the same thing as your black. So I took the cartridge out, and took a flashlight to see how it works. There is like a little straw on the right hand side which goes up into the printer cartridge, this I assume is to measure the ink. I took a needle and cleaned that 'straw' thoroughly. Reseated the ink, ran cleaning and test print, and then the printer found the yellow ink! You could give that a try. It might work for you too. (I have never used any ink but Brother ink in the printer, btw.)
brother won't print od do anything is one of the 4 inks are empty so first of all you have to replace whatever is empty, when you remove it it will ask you if you changed it and if it is a new one you will press 1 twice per cartridge, if you put compatible ink in you will clog the ink head up and then be stuffed