Question about Kyocera Switchback KX21 Cellular Phone

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Blank Screens I bought my Kyocera phone in May 2007, one day in August, it turned blank on both screens. I did not drop it or water or anything. Right now, the front bottons will not work and the screens are still blank.

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Re: Blank Screens

The flex cable in the phone is extremely weak and is prone to tearing if the handset it opened too far. It could either be torn completly or damaged enough to lose the connection. I would take it back where you bought it to have it checked out. Usually this will be covered by a warranty.

Posted on Oct 05, 2007

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I dropped my nokia xpressMusic 5800 on the flor

Hi, first remove the battery and see what happens next. If the screen is still blank?, During the fall of the phone,the screen might have shifted and is not making the phone to display.

Loosen the phone and readjust it , it will come on again.

But if when readjusted still the same, that means due to the fall the screen will need to be replaced with another one.

Good luck.

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My screen on the inside and outside are blank,

Actually, they are right about it being wet. Near the battery, or if you take it out there will be a dot sticker. It should be white. If it is anything else, it IS water damaged. In this case, You can't do anything and will need to buy a new one.

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Why in thw world did my screens just stop working?

This EXACT same problem happened to me and I had to pay $50 to some cell-phone repair guy to replace the whole front piece of the phone....I HATE Kyocera and will NEVER buy ANYTHING from them ever again!

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Sidekick 3 dropped in a cup of water. Water got into screen.

Is the screen blank all the time?

If you look really hard can you see the items on the screen but they are really dark? If so the back light for the lcd may have burned out.

Take a look at the following site for instructions on disassembly.

If you feel comfortable with it, you can easily replace your own.
A new lcd runs about 50 dollars shipped. If you buy it from ebay, they will usually come with instructions and the screwdriver you need. A T6 torx driver is the type needed.

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Good job on drying it out and pulling the battery. Thats the best thing you can do when you get it wet!

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