Question about SanDisk Sansa e260 MP3 Player

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Firmware updater-where are songs?

I did the firmware updater, but it wiped out all of my songs. However, when I hooked it up to my PC, I see the songs there in the music folder. Why aren't they showing up? Thanks.

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Re: firmware updater-where are songs?

If you can see them on the PC, but not on the device, your device is too full. The device needs at least 6MB for each GIG of music to create the database. Delete some music and restart the device. Best of Luck.

Posted on Oct 07, 2007

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Downloading songs to portable music player for months. now player reads error message saying it can't find music

try updating the firmware. If that doesn't you will need to reset it, warning though, it'll wipe everything in the device.

Jun 06, 2010 | Apple iPod nano

1 Answer

Certain songs on my Sansa m240, will not play

If the songs you have are DRM protected then you may need to check with the source from where you've downloaded the track. 
Sometimes, if the Music data base on the device is corrupt, even then you may run into such problems.
follow the instructions below to get the sansa firmware updater to make sure that the firmware for your payer is updated automatically:
METHOD 1 - Download and manually update the Sansa m200 

NOTE: The manual update does NOT support firmware version 4.X.XXX. Refer to METHOD 2 if the firmware on your Sansa m200 is either 4.X.XXX.

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

STEP 1 - Download the Sansa m200 Firmware Updater .exe file and save it to your desktop. 

STEP 2 - Install the Updater 
1. Double-click the downloaded .exe file (sdmx3-iv001.exe). 
2. Click Next

3. Click Yes to agree on the license agreement. 
4. Click Next to start installing the program. 

STEP 3 - Connect your player to the PC 
1. Turn off your Sansa m200. 
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect the player to the PC. 

STEP 4 - Update the firmware 
1. Click Firmware Upgrade

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

2. Click OK to continue the firmware update. 

3. Click OK to finish update. 

4. Disconnect your Sansa m200 from the PC after the firmware has been successfully downloaded. 
5. Slide the HOLD switch to the unlock position (orange color not showing). 
6. Turn on your Sansa m200 player to check. 

METHOD 2 - Using the Sansa Firmware Updater. 
1. If it's not installed yet, download and install the Sansa Firmware Updater
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect your Sansa m200 to the PC. 
4a. Assuming there's a new firmware available, the following message will appear on your lower right taskbar. Click on the balloon message. 

NOTE: If there's no new firmware available, you won't see a balloon message.

4b. OPTIONAL: You can also manually run the Sansa Updater from your programs files. Most likely it will be under All Programs > SanDisk > Sansa Updater > Sansa Updater
5. Select the Firmware check box. 
6. Click Download Now. Firmware download starts. 
WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

7. Click Yes to continue the update. 
8. Click Finish after the firmware has been downloaded. 

9. Disconnect your Sansa player from the PC. 
10. An "Upgrading firmware. Please wait..." message will appear on the Sansa m200's display screen. 

Jan 10, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Mp3 player won't hold songs

1 get latest firmware.
2 reformate the the player with firmware update.
4 make sure the songs are in mp3 formate.
just drag and drop them from pc to music folder.
good luck worked for mine.

Jan 01, 2009 | RCA M4204 MP3 Player

1 Answer

Cannot find loaded song

Update the firmware - this will wipe the memory clean, and you can then try laoding the songs again

Check for Updates
for the latest news and firmware upgrades for our
digital media player.
Frequently Asked Questions
You can get FAQ information at

Jul 25, 2008 | RCA TH1101 MP3 Player

2 Answers

Loss of songs

try updating the firmware on the device, also update your iriver program. other wise reinstall iriver plus and update to lastest version.

Feb 17, 2008 | iRiver E10 Digital Media Player

1 Answer

Phillips 8 GB Go Gear

If you clicked "yes" to an Update for your device, then all your songs have been wiped. Firmware Upgrades and Repairs (whether performed knowingly or unknowingly), will delete all songs from your GoGear.

Alternatively, when you have automatic synchronization set up for Windows Media Player, then re-syncing to the device when the songs don't exist on your computer will also cause the GoGear to be wiped. It's a feature of WMP that I don't like.

-Tha Mp3 Doctor

Dec 25, 2007 | Philips GoGear HDD1830 MP3 Player

1 Answer

Skipping songs

We could try formatting the player and after the format has been complete try updating the firmware of the player. Change the settings fo the player to MSC then connect to your computer, open my computer and right-click the player and choose format remove the tick mark on the quick format and after the format has been completed. Unplug the device and go to the sandisk website and download the firmware update and install it and when it ask you to connect the device hook the plyer and perform the update for the player. Note: It may be the songs on the player are not that properly transferred that why it is skipping and also the player might also have had bad sectors that is why we have formatted the player. Hope this helps.

Jun 24, 2007 | SanDisk Sansa E280 MP3 Player

6 Answers

Samsung yp-t9

i cannot down load driver from your site for my ipod which model no-is yp-t9j and it capacity is 2 gb .
please give me advise how should down load this driver for my pc.thanks

May 29, 2007 | Samsung Yepp YP-T9 Digital Media Player

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