Question about SanDisk Sansa e200 MP3 Player

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MY SANDISK SANSA THING IS MESSED UP :(

Okay so , i turn it on , then it says SANDISK and it stays at that for a while, then the screen just fades away, and it will just restart and keep doing that. i got it to turn on once but it said i had no songs or videos or anything . PLEASE HELP ME I NEED NEEED NEEEED MUSIC :(

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Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. Best of Luck.

Posted on Oct 07, 2007

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Posted on Jan 02, 2017

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I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Should you have any problems after you update the firmware let me know and I will be more than happy to help you...

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
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