Question about Epson Perfection 1670 Flatbed Scanner

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Epsonperfection 1670 fluorescent light replacement

I am having trouble receiving an image after scanning my document or photo. The scanner is able to scan but no image appears. I have downloaded the "epson TWAIN 1134", am operating Windows XP, uninstalled, disconnected and re-installed as per your website suggestions and still no results. Could it be the flourescent light withing the scanner that needs replacing and if so, is it worth the cost. Thank-you for any suggestions. charsweb

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  • Anonymous Nov 06, 2007

    I have exactly the same problem. I'm running Windows XP and have installed the new driver. Stll no image although all seems to be working fine.

  • Anonymous Nov 12, 2007

    Scanner scans but says "Cannot find document". Flourescent lamp is working. Suspect a CCD board.

  • evee Nov 14, 2007

    We have the same problem - Epson 1670 goes through the motions, and an image file is created but it is empty white space. Have tried from Epson scan program and from within Photoshop.

    Uninstalled / reinstalled software and hardware, tried different usb cable, tried differed usb port

  • Anonymous Nov 17, 2007

    Appears to scan properly but just a white page results, whether using the scan-to-printer function or from PS Elements.

  • rdb3 Nov 17, 2007

    Same here -- it goes through the motions, but results in only a white sheet, whether going straight to the printer or into PS Elements. Light is on.

  • Anonymous Nov 29, 2007

    I also have a Epson 1670 that decided to quit scanning recently. It goes thru the motions but no image appears. I just tried unplugging it as per some posting suggestions and will give it a day or two off and see if it wants to work after that.

  • Anonymous Jan 25, 2008

    it was working with windows 2000 but now not working with windows XP

  • Anonymous Jun 12, 2008

    I have uninstalled and installed the software, the scan seems to be operating, but the computer does not receognize or show any picture.

  • Anonymous Jun 27, 2008

    We seem to have the same problem with our Epson 1670. Last week it just stopped working. It goes through all the motions like it is working, but there is no image. it will not work for photos, slides or negatives, nor will it work to make a copy of anything. The light inside seems to be fine. I uninstalled and re-installed scanner and software, but still doesn't work. Maybe they just wear out after a lot of use, and it might be cost prohibitive to repair.

  • Anonymous Aug 02, 2008

    The problem is the same as others have described: Scanner arm moves, with light, but no image appears. The light, while bright, is not leaking out from under the lid as it used to do. I use XP and have installed most recent driver, rebooted, etc., with no success. Have used this scanner a lot for more than four years with no problems.



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Hi! I had to go to the Epson site and download the VISTA fix so my scanner would work. My suggestion for any new downloads is that you DISABLE ALL and I mean ALL of your antivirus programs first. With Vista, I have three antivirus programs running.
Then install the new download. Believe me this works. Something in the antivirus programs prevents the download to work properly. Restart your computer. Plug in your scanner, then the USB. Don't forget to activate the antivirus programs when you're done! Hope this helps someone!!!

Posted on Jul 27, 2008

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Here's what Epson tech support sent me about this problem:

Thank you for contacting the Epson Connection.

The error you are receiving may be from the twain driver but also the
Scanner itself. Please have your scanner checked with a technician. You
find the neares one by clicking on the link below.

If you require further assistance with this particular issue, please
all of our previous correspondence is contained in your reply, so we
better track the history of this issue.

If you have a different issue, please submit another E-form via our
(, and we will respond in a timely manner. Thank
again for contacting Epson.

Patrick H
Epson Connection

Posted on Jan 19, 2008


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1 Answer

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S. Mohan

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WHEN PHOTO IS PLACED IN IT SCANS THEN SAYS THERE WAS NO DOCUMENT THEREalso tried to uninstall to reinstall and it will not let me

did you remove the document matt inside the TPU? when you try to uninstall pls try to unistall using the add remove programs located inside your control panel

Sep 06, 2009 | Epson Perfection 1670 Flatbed Scanner

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Computer says there is no document on scanner

In this case Try to Do a Wia scan i will tell u how..........

Windows Vista: Go to Start/All Programmes/Windows Photo Gallery...........
There you will see an option saying File click on that and now on the drop down click on Import from Scanner or Camera.........Select ur scanner from that list and click on Import.............
If it doesnt scan and does the same thing it insists that there should be a Problem with the scanner.........
If that works..........
Software Problem.............
Uninstall and Reinstall the software................
Good Luck..................

Jan 26, 2009 | Epson Perfection 1670 Flatbed Scanner

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1670 no image scan

Same Problem (WinXP System). I found leaving it off when not using it fixes my problems. (Its like the scanner light overheats or overloads the light receptors and it just sees white from then on, no matter what you do on the pc side of things). Other problems while stumbling into this "fix" include WIA drivers loaded which will stop scanner working properly, and finally scanner drivers seemingly working when USB cable in connected to another port other than what it was installed on but no image is shown (Not 100% sure if it was same problem as detailed at top)

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