Question about Vizio P50HDTV10A 50 in. Plasma HDTV

3 Answers

Black screen on tv

I was watching the tv, heard a loud "pop" and the screen went black with no sound. Could it be a bad module ?

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  • Anonymous Nov 27, 2007

    un plugged set I am looking for answers

  • petercjr Feb 08, 2008

    vizio p50hdm, heard loud pop and now just black screen and no sound

  • bigg redd Mar 25, 2008

    i turned the tv on and heard a pop and then the screen went black

  • Kranglin May 04, 2008

    Same problem, watching TV, loud pop, no picture or sound.

    Tried unplugging for 3 minutes, no good.

    Waiting for Vizio tech support to return E-mail.

    Any luck replacing the X,Y, and Z boards?

  • Anonymous May 20, 2008

    Load Pop, like a gun shot and then black screen. Green power light comes on but no picture.

  • Martin Zitter Jul 15, 2008

    Loud pop! Same thing. Have it 2 1/2 years. Called Vizio and asked about parts. They said:

  • KickFirst Jul 29, 2008

    Had the pop, black screen. shut off and turned on,ok. pop and black screen again next day. Now the green power light doesn't go on, always stays yellow. I'm not happy with their tech support, having to wait 48 ours for a call back, and when they did, it was to tell me to wait another 48 hours. Refused to tell me name of autheorized service agent; i was willing to pay to have someone come fix it for weekend even tho it's under warranty.

  • miltchow Aug 19, 2008

    Same problem, loud pop, screen goes black. green light is on but no picture and no sound.

  • Anonymous Feb 20, 2009

    no picture and no sound

  • Anonymous Mar 14, 2014

    Tcl tv heard a loud pop then no picture just sound



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Is probably the z or y board.. if u have sound the y is bad
and no sound the Z is bad
but is best to change both of then

Posted on Sep 05, 2008

  • nathanielgro Feb 06, 2011

    I have Y and Z/X sustain boards for a Vizio, brand new, with reciept to prove it if you/anyone else is interested. Thanks 502-370-5963


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Replace the Z Sustainer Board, Part # 6871QZH044B and replace the Y Sustainter Board, Part # 6871QYH039B at the same time. If you replace one and not the other the bad one will end up shorting the good one and you’ll lose your picture within a week. You can do this work yourself by unplugging the unit and placing it face down on carpet (put down a soft blanket to protect the screen) and unscrewing the back of the unit (a power screw driver works great for this job because there are a few screws involved). The cheapest place to buy these two parts are: , or, or

Posted on Apr 14, 2008

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Thier are Three main boards X Y and Z sustain boards the one which goes out is the most is the Y sustain board. If you bought it at Cosco they have extended the warrenty to Two years.

Posted on Mar 16, 2008

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