Question about Vantec 1 Bay NexStar 3 USB 2.0 External Drive Case

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Nexstar External drive

I purchased a NexStar 3 USB 2.0 External from ebay about a year ago (it was brand new according to the previous owner). It has 3.5 enclosure with usb 2.0 interface. When I plugged it to the power socket, the blue light shinning as per normal. However, my computer (windows XP), my laptop(windows XP), my friend's computer(windows Vista) and my friend's laptop (windowss Vista) is not detecting it at all. I have checked under disk management under (which is under computer management) and it is not showing either. I have many backup documents in there. I would greatly appreciate any help. Thanks a lot !

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  • eishhh Dec 13, 2007

    I have the same problem except that one PC actually picks it up and it works fine. none of the other pc's or laptops pick it up though. I have used it before on one of the laptops but moved it over to the desktop computer for a while as a backup disk. When I got another backup drive I decided to move it to another laptop. I formatted it on the desktop before moving it and after that only that desktop Pc can see it. All the others either doesn't see it at all or gives an error message.

  • jusdude Apr 27, 2008

    Not recognizing the hard drive.

  • Anonymous Feb 15, 2009

    Doesnt recognize hard drive it did for like a month but then stopped and i used a different cord is it something with vista and its updates?

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If neither computers detect it, which is a good form of process of elimination, I would test the cable with a known working. I would then extract the drive from the enclosure. And try mounting into a desktop machine as a slave, or find another enclosure.

Posted on Oct 22, 2007

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