Question about Vantec 1 Bay NexStar 3 USB 2.0 External Drive Case

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Nexstar External drive

I purchased a NexStar 3 USB 2.0 External from ebay about a year ago (it was brand new according to the previous owner). It has 3.5 enclosure with usb 2.0 interface. When I plugged it to the power socket, the blue light shinning as per normal. However, my computer (windows XP), my laptop(windows XP), my friend's computer(windows Vista) and my friend's laptop (windowss Vista) is not detecting it at all. I have checked under disk management under (which is under computer management) and it is not showing either. I have many backup documents in there. I would greatly appreciate any help. Thanks a lot !

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Re: Nexstar External drive

If neither computers detect it, which is a good form of process of elimination, I would test the cable with a known working. I would then extract the drive from the enclosure. And try mounting into a desktop machine as a slave, or find another enclosure.

Posted on Oct 22, 2007

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Vantec Nexstar 3 driver download

Vantec Nexstar 3 drivers can be found at driverupdate us.Take a look, and enjoy

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I have a NexStar 3 external hard drive that is not being recognized by my computer. It used to work now it gives an unknown device message

remove the hard drive restart your computer the plug the hard drive back into your usb port this should come up with new hard ware found and install the driver If not try a different usb port or your sata drive

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Windows 7 NexStar drivers and installation needed

No device-drivers are needed. Just connect this USB device, and Windows will recognize it. If there is a "one-touch-backup" button, it won't work, but you can still use drag-and-drop to copy files from your internal disk-drive to this external disk-drive.

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CPU won't read it im running xp

Ok, here's some step by step instructions.

First is the light on the nexstar coming on when you plug it in, if so what colour? If not try using both USB connectors on the PC end to plug in, it's possible you're not getting enough power if the light is not on as many 2.5" hdd enclosures require 2 USB connections one for power and data and the other for additional power.

Next, if the light is on but no drive in my computer, right-click on my computer, then left-click manage, select disk management from the MCC window that pops up. If your Nexstar HDD shows up here, identify it on the bottom part of the window and report back what is said there.

If it is not there and the light is on, try a different USB port. If the light is not on or you tried the other ports and still no luck the enclosure itself may have failed.

Try moving the HDD into a new enclosure and try again. If this works, Great, if not then the HDD may be damaged and may need a pro to get your files back. If that is the case report back here with your progress and region and I will recommend an appropriate pro.

Hope this helps FixYa,


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I also have the same problem. I bought a 500gb WD HDD and it worked great via USB for about 4 days, not the computer does not have it. i am running windows xp home. i can also hear the drive working and the blue light comes on, but it is delayed. When it was working correctly it came on instantly and the computer found it instantly.

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Its normal, and is the signal showing the drive powering/spinning up and down. The drive spins at 7200 rpms, when you power it up or down, its switches onto the speed that best suits  what it's intended to do.

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Computer not detecting NexStar 3 USB 2.0 External hard drive

Sounds to me like driver related problem. Download this tool: Driver Update and update the drivers. Have a nice day

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