Question about Dell Photo 964 All-In-One InkJet Printer

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Dell Photo 964 - unsupported cartridge

My computor doesn't communicate with my printer. Have unplugged and re-plugged both printer and computor. Have taken out and replaced both cartridges. I can't print a document from my computor. What now?

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  • 1,362 Answers

How is it plugged first of all, did you set it up as a dell printer in add printer? try adding it as a HP printer since they are HP printers with the Dell name.

Posted on Oct 04, 2007

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Posted on Jan 02, 2017

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1 Answer

Refilled ink catridges and printer still shows that the ink is low


If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Mar 04, 2011 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

Printer continually restarts over and over and


it is a logic card problem.so pls checked it from service center.

Aug 25, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

I have a 964 Dell All-in-One printer. I replaced


Let it complete.Everytime you change a cartridge it has to align.

Jul 22, 2009 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

I can't print in color on dell photo 964


try to uninstall ur driver and install it again

Jun 07, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Unsupported cartridge


take them back then. It's obviously a chip problem from whoever did them for you.

Apr 01, 2009 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

Dell Photo 964


run a print head clean and alignment from computer print manager




Aug 14, 2008 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Dell 964 all in one printer


During the photo printing wizard, in printing options window, choose the printing preferences button. Once you are there, choose the maintenience tab located on the top of the screen. Choose the clean print cartridges button. Hope it works!

May 21, 2008 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Dell 964


i suggest yo contact dell, they may be able to send you some ink cartridges for testing or you could purchase some new ink (if the new inks doesnt work then its a hardware issue)

Feb 22, 2008 | Dell Photo 964 All-In-One InkJet Printer

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