Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

5 Answers

Dyson DC07 My DC07 cuts out after 5 mins and I want to replace the thermal cutout. I have cleaned it thoroughly, including the cyclones but it still cuts out. How does the plastic moulding around the motor dismantle? I have started by removing the 4 torx screws but the upper grey housing does not want to detach and I am worried about breaking the plastic. Appreciate any advice.

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  • becjs Sep 07, 2008

    Can anyone explain how to open and inspect the motor on a dyson dc05?

  • s_ohara Feb 20, 2009

    exactly the same problem, all symptoms point to the thermal cutout!

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Try this page: -

http://www.fixya.com/support/t192124-overheating_dyson_dc07

Regards Gualo

Posted on Mar 21, 2009

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I have had the problem with the thermal cut out keep kicking in, I have just cleaned the filter under the dust collector. the one on top of the motor. I believe your supposed to replace it, but I like the kill or cure method. so gave it a wash in a bowl of hot soapy water. the amount of dirt that came out was stunning.cured the problem instantly

Posted on Apr 25, 2011

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Hi,
You can service/replace the motor, but getting at it is a proper fiddle!
You need to find all the torx screws located on the base, unclip the the two circular spring washers (one each side) and then tease the two halves apart. Inside will be another enclosure with the motor in it. I got a replacement off te net (ebay) for about £20. Be careful not to lose your rag and break the plastic! If you're having trouble with cut-out on Dysons be absolutely sure you've washed and dried all the filters - if they are a bit clogged the hoover just wont work. Hope this helps

Posted on Nov 04, 2009

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My dyson vacuum shut off and now it will not come back on, I have cleaned the filter, I have cleaned the roller on the bottom and all the hoses. Why is not working, I've only had it for a about a yr. I am not happy with this vacuum, it is way to expensive and does not work like you say it will.
Help

Posted on Sep 25, 2008

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Hi. Try this site you need manual number 5. http://dysonmanuals.inc.io/

Posted on Oct 05, 2007

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2 Answers

Periodically my Dyson DC07 stops operating, and then will resume operating after about a 10 minute wait period. Is there a thermal switch or "cutout" if the motor is overheating?


Hi there, it's Jack at Dyson.

Like most Dyson vacuums, DC07 is equipped with a thermostat which shuts the machine down for protection if it starts to overheat. This will often be due to a blockage, and the pre-filter may also be overdue for a wash.

The machine will reset automatically after it's been allowed to cool down, but to prevent this from happening again there are a few simple check you can try: http://www.dyson.co.uk/support/dc07/dc07-standard/my-machine-is-not-working/machine-won-t-switch-on-or-cuts-out/my-machine-cut-out-whilst-i-was-using-it/how-to-wash-filters/wand-suction

We recommend washing the filter at least once every 3-6 months, using cold water without detergent. Allow the filter to dry completely before replacing it - this may take at least 12 hours.


Removing any blockages and washing the filter thoroughly should resolve the issue. However, if your machine continues to shut off after you've tried both of these steps please get in touch with us directly so we can talk you through some additional troubleshooting checks. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Feb 10, 2015 | Dyson DC07 Bagless Upright Cyclonic Vacuum

3 Answers

Dyson dc07 is getting really hot but is NOT cutting out


Hi there, it's Jack at Dyson.

It's normal for a vacuum cleaner's exhaust air and casing to become warm in use, due to the heat created by the motor when it's running. Dyson vacuums are equipped with a thermal cutout device, and this will shut the vacuum down if it starts to overheat.

It's worth checking your machine for blockages, and giving the pre-filter a wash - we recommend doing this at least once every 3-6 months as shown in the video attached. Use cold water without detergent, and allow at least 12 hours for both parts of the filter to dry completely before replacing them.

As long as your DC07 is picking up as normal and isn't making an unusual noise or smell in use, there shouldn't be an issue. But if you're concerned, you're welcome to reach out to our experts for further advice. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jun 05, 2014 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

My dyson DC07 is getting hot but NOT cutting out


Hi, it's Jack at Dyson.

It's normal for a vacuum cleaner's exhaust air and casing to become warm in use, due to the heat created by the motor when it's running. Dyson vacuums are equipped with a thermal cutout device, and this will shut the vacuum down if it starts to overheat.

It's worth checking your machine for blockages, and giving the pre-filter a wash - we recommend doing this at least once every 3-6 months as shown in the video attached. Use cold water without detergent, and allow at least 12 hours for both parts of the filter to dry completely before replacing them.

As long as your DC07 is picking up as normal and isn't making an unusual noise or smell in use, there shouldn't be an issue. But if you're concerned, you're welcome to reach out to our experts for further advice. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jun 05, 2014 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Dyson runs about 5 min then shuts off


REMOVE AND CLEAN FILTERS AND YOU MAY FIND IT WILL WORK OK IF STILL CUTS OUT YOU MAY HAVE A FAULTY THERMAL CUT OUT BLOCK INSIDE THE MOTOR HOUSING
THIS HAPENS WHEN DYSON IS USED WITH CLOGGED FILTERS AND HEAT DAMAGE TO THERMAL BLOCK

AVERAGE REPAIR COST £45 - £ 69 FOR NEW REPLACEMENT

Jul 11, 2010 | Dyson DC14 Full Gear Bagless Upright...

1 Answer

Vacuum will run for 5 minutes and shut off,


Your Dyson is designed to cut out if it becomes overheated, and it then takes about half an hour to cool down properly. If you don't resolve the problem, it will soon cutout again. Clogeed filters or other blockages are the usual cause of cutting out, but there are others, for example, incorrectly fitting valves, or broken belt. You need to do more cleaning. Follow the step by step instructions for your model, which can be found here.
http://www.dyson.co.uk/support/help.asp?article=51&product=DC07-ANIMAL
You will be following a path for solving cutting out when you are using the machine, and I would be surprised if you can't fix yours.

Jul 10, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

My Dyson stops working after using it for a while!


You are probably experiencing a thermal cut-off which means that there is a blockage in the machine. Call the Dyson Helpline, they'll help you find it.

Jul 09, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Just stopped mid hoovering and now won't switch on!


It is probably a thermal cut-off which is caused by a blockage. The machine will turn itself off before it overheats if it is a thermal cut-off. Once it has cooled down, you will be able to turn it back on again (usually 30 mins - 1 hour).

If the machine doesn't turn on at all anymore, you may need to replace the power switch. Call the Dyson helpline, they will do a blockage troubleshoot and if it's not that, they will tell you where you can find an authorized Dyson repair dealer in your area.

Jul 07, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Will be using my dc07 for about 10 mins then it cuts out i leave it to cool then it goes for about 5 mins and carries on like this


There is a thermal cutout on the motor causing this problem because it is overheating. Either it needs the filter replacing and a good blowout with compressed air or the thermal switch is faulty. Try replacing the filters first and if the problem persists it is probably a faulty thermal cutout. Dyson can either replace under warranty or an engineer will call and do a home refurb for a fixed price of £60

Jan 27, 2009 | Dyson DC07 All Floors Bagless Upright...

3 Answers

DC07 cutting out


Hello,
I sounds that your thermal fuse is cutting out. By no means try to bypass this thermal fuse. It protects your product from catching on fire. Replace the thermal fuse at a service center. How old is this product?
Okay,
Spurs21

Feb 13, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Cuts out after 5mins


Hi Dave. The chances are that the thermal protect device is faulty or the carbon brushes are on there way out.

Jul 22, 2007 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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