Question about HP LaserJet 4m plus Printer

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Cannot print only one copy; prints the first page only . . . over and over again

I've had my 4M for several years. Only began having this problem a couple weeks ago. Whenever I send a job to the printer, it prints only the first page of the job, and it prints it over and over again. I have to take it offline to get it to stop printing. HELP. I'm about ready to send my printer to 4M heaven. Thanks.

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Re: cannot print only one copy; prints the first page...

Check the menu and got to printing options, it may be that the number of copies got changed, you can set it up to where it can make up to 999 copies!!!!! why that option is on there is a mystery.

Posted on Oct 04, 2007

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nope tech guy is corect way these are set up ok thx for using fix ya

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I have had my MFC-9420CN for about 4 years. For

mrbarbazza, I feel your pain. I have had a Brother MFC-9420CN for just under 4 years now and for the past 4 months or so, I have been randomly getting the "Paper Jam A1" error. It is particularly annoying when printing or copying a multiple page document and the error occurs on page 3, for example. I pull out the paper tray only to find a perfectly good, undamaged piece of paper that has been half (or less) fed out of the tray which comes out with the tray; it is not even stuck in the printer. I put it back in place in the tray, reinsert the tray into the printer, wait for the printer to go through all kinds of gyrations after which I either have to start the entire print job all over again, or the printer does it on its own. Very rarely will it pick up where it left off. The really frustrating part is, during this next printing, it will get to maybe page 7 out of 10 and the same thing happens. I go through the whole process as does the machine and the whole print job has to start all over again. The last 20 page document that I was copying required all of my restraint to keep me from throwing the whole printer out of my second story window. Now I just print or copy one page at a time and even then I still randomly get the error; there is no rhyme or reason to it. The web is full of several other problems that this multi-function machine has, none of which I have experienced. Your post is the first thing I've seen that even mentions this problem that we have had. Unfortunately I have no solution to offer you. Your post helped me realize that I was not alone with this issue, so I just wanted to return the favor. If I come across any solution, I will be sure to post it here. Best of luck to you.

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configure the proper port for the printer if you using usb cable for printer select the usb port in the properties of the printer ......

check the port you configure to printer

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1 Answer

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This is a simple 3 step fix

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b) Get rid of husband
c) Get new printer

Hope this works!! :-)

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My hp psc 750 will print from my computer, but I cannot make a copy. It keeps saying, "Scanner Failure. Turn off and on again." I have done this several times and it still will not make a copy.

My hp psc 750 will print from my computer, but I cannot make a copy. It keeps saying, "Scanne Failure. Turn off and on again." I have done this several times and it still will not make a copy.

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it may just be a slow printer head, maybe an upgrade is in order. look on the box for page printing speed.
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