Question about IBM Infoprint 1352 Laser Printer

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Memu Disabled I get the error MENU DISABLED. How do I fix?

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Re: Memu Disabled

Try, turning off the printer hold go and return button and turn on the printer until you see the memory size ( 64 k or so) let go of the buttons and it should go to the settings try to print test pages and so forth, then if you can go to exit diagostic mode.

( This is actually a Lexmark printer probably a T620 or T630)

Posted on Oct 15, 2007

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Re: Memu Disabled

We recently changed ip addresses on our IBM infoprint 1332 printers. I tried the holding go and return buttons and was able to get to the settings menu, but this menu doesn't allow me to enable DHCP. I need to get to the STD Net Setup menu. Is there a way to enable the menu?

Posted on Dec 11, 2007

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How To Enable SMTP SSL Port on Sharp Network Scanner

From time to time I will get an odd error when setting up scanning to email on a Sharp copier that says:

(SMTP-SSL) Port is disabled. Consult your system admin.


I'll admit, this error had me puzzled the first few times I saw it, and I thought the problem was within the router, not in the Sharp printer. The first time I saw the error I worked around it and used an SMTP server that didn't require SSL. Since those servers are becoming more and more difficult to find lately, I decided to figure out why this error was being generated by my copiers. The solution was simpler that I originally thought it would be. It was in an area of the web interface that we technicians don't normally fumble around in, the security settings.

The Solution

If you're getting the "(SMTP-SSL)Port is disabled. Consult your system admin." error, here is the quick fix. Before we get started you'll need to know the Sharp copier's IP address. I'll assume you already know how to get into the web GUI if you're setting up scan to email, but if you don't know the IP address of the copier you can print a NIC page with this information on it.
Here is a YouTube video(with my monotone voice-over) on how to run through the procedure described below:

1. From the Sharp's IP accessed web interface first login as an administrator by clicking Login at the top right corner. The default administrator password is "admin" by default.


2. Next, click Security Settings at the bottom of the left menu, then click Port Control underneath Security Settings.


3. Scroll down on the Port Control page to find the Client Port area, then look for the SMTP-SSL option, enable it, then click submit at the bottom of the page.


At this point you should be able to scan to email with an SMTP server that requires SSL. I'm not sure why this port setting is disabled from time to time, but at least it's a quick fix.

To verify your connection to the SMTP server click Network Settings on the left menu.

Scroll down to the SMTP section, and click Execute on the connection test. A popup will ask if you want to run the test with the displayed DNS servers, say OK, then you should have your successful reply.

In conclusion, this is a rare issue, but has a simple solution. If you'd like to lease a copier in Houston just request a quote or contact me. I'll get you fixed up quickly and I'll match or beat any price you've been given on a Sharp copier.

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This message indicates that the scanner has been disabled cannot be used. The MFP must be powered off and then press and hold the check and the right button and turn on the printer to access the configuration menu

1. In the configuration menu, use the arrow keys to scroll to the Disable Scanner menu item.

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