Whenever i turn my camera on and am about to take a picture, the USB message comes up on the screen, as it would when I plug it into the USB port on my laptop when I want to transfer the photos onto the computer. As a result, I cannot take any photos. When I tried to plug the camera into the USB port (via the cable) to my computer, the USB message comes up and then disappears and my computer says it cannot recognise the device being plugged in!!! Help!!!
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It may be a USB port issue or a USB cable issue. Try an alternate cable or a different USB port. Try other USB devices on those same ports to make sure they work. Try using a USB card reader to transfer photos from the card directly instead of plugging in your camera directly.
hi try to reset ur camera...To do such reset, turn on the camera and hold the menu button down for longer than 5 seconds. A message should hopefully come up on your LCD asking if you want to reset the camera. Select Yes...thank u!!! rate me!!
Err 99 usually means your lens contacts are dirty either on the lens itself or on the camera.
To isolate the cause of the issue, do the following: - 1. Turn off the camera. 2. Remove the lens, battery, and CF card. 3. Allow the camera to sit without power for approximately 20 minutes. 4. Insert only a fully charged battery, and turn on the camera. 5. Depress the shutter button as you would to take a picture.
Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: - 1. Turn off the camera. 2. Insert the CF card. 3. Turn on the camera. 4. Format the CF card in the camera. 5. Depress the shutter button as you would to take a picture.
Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: - 1. Turn off the camera. 2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body. 3. Reattach your lens. 4. Turn on the camera. 5. Depress the shutter button as you would to take a picture.
If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician. If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.