Need upgrade to play blueray movies

Could you be inserting a BD instead of DVD. DVD players will not play Blueray. Bluerays will play DVD.

Are you connecting the unit to your computer or a TV?
If it's the former, what OS does your computer have? Can you access the DVD to read the contents of any optical disc or play back audio CDs? If you can't get any content, then try a different Y USB cable (shorter cables are best). If you still don't get a response, try a different optical drive. The LG GP40NB40 may be faulty. If it is under warranty (1 year), contact LG or return it to the store where you purchased it (usually a 30 day return period).
If you have Windows 8, it doesn't come with the Codecs to play DVDs. (Some new Windows 8 machines will include a program like Cyberlink's PowerDVD. However, not all will.) In that case you need to install an appropriate program to play DVDs. The Win8 Media Player requires an upgrade to Win8 Pro and then the purchase of the Media Center. VLC will play most DVDs http://www.videolan.org/vlc/index.html . Some DRM issues may interfere. There are other DVD playback programs you can try. (As far as I can tell, the software that LG included with this model is not Win8 compatible for playback of movies.) If you had an older version of Windows and upgraded to Windows 8 Pro, you just need to purchase Media Center. (At least with some machines, the DVD playback software before the upgrade wasn't Win8 compatible and has to be upgraded.)
If you have a different OS, please indicate which one. (XP, Vista and Windows 7 all came with media player codecs for DVDs. Before that, the feature wasn't included.)
If you are connecting to a TV, it isn't designed to play commercial movies. It acts like a flash drive to play videos, display photos, etc. (Thus the limitations are due to the TVs file Codecs. Check the TV documentation.)

I hope this helps.

Cindy Wells

The Region setting maybe incorrect.
To change the Region code on your DVD player, open Control Panel - System - Hardware - Device manager, and click on DVD/CD ROM drives, then right click on the DVD drive and click Properties then click on DVD Region.
You can enter a new region and it also shows you how many changes have been made.
NOTE you can make only 4 changes and the player will lock permanently on the 4th change.
If you want to play DVDs from any region you maybe able to upgrade the firmware to make it region free BUT if you make a mistake or installed the wrong firmware the player will be a piece of junk.
The best solution to make the player region free is to install a piece of software (Passkey for DVD) that allows you to play DVDs from any region and Passkey for Blueray that allows you to play Bluerays from any region.
There are several available on the Internet but my favourite is DVD-Region Free
From: -
www.dvdfab.com/products,free.htm

Ok first you need a blueray player not a dvd/cd rw drive. The blueray play will come with software for you to install that will install the proper codecs for you movies. This software will have to be updated periodically.

Check ur movie Rating like PG,PG 13, R,NT 17 on the Blu ray player.Check might have children lock passwords require on it?

The most likely cause of your frustration with the BDP-S350 is that your player's firmware is not the most current. Most often, the firmware problem is JAVA related and will not let the menus load at all, but freezing during playback has also been reportedly fixed with the firmware upgrade.

The solution is to go to sony's website, download the firmware upgrade, burn it to a disc and then load the disc into the player to fix it.

I hope that helps.

hahahahahha upgrade to xbox 360 you ******* *********

I got two new disks to-day with pictures taken from 35mm slides. They will not play on my zenith znd400 dvd player. I wonder why??????

Hi, All. I found this discussion based on a Google search because I was having the same exact problem with playing Superbad on my Philips DVDR3400 after renting the movie 3 times and confirming the DVD played on my computer, etc. The good news is I was able to fix this problem. Go to Philips support at http://www.support.philips.com/support/html/index_us_en.html From that link, enter the model number of your DVD player into Search. Select your player from the list that comes up, and on the next page select "software & drivers" link at the left. This will take you to the firmware upgrade for your exact model which updates the software that runs your DVD player (also, when trying to find your exact model..such as mine was DVDR3400/37...you can find it on the label on the underside of your DVD player or it is on a sticker on the back side of your user manual). This takes you to both the link for the software download as well as detailed instructions on how to do it which are very clear. That includes how to use your remote to check that the version you will upgrade to is newer than the current version on your DVD. This was quite easy so long as you are comfortable with downloading the software to your PC, unzipping and then ripping to a recordable CD disc. You will then put that dics into your DVD which will read the files and upgrade itself. The whole upgrade process on the DVD itself took about 5 minutes. When it was done rebooting after it upgraded, I powered it off/on. Then I played Superbad, laughed and had a good time ;)

Laser got weak. buy a new one