Question about SanDisk Sansa e200 MP3 Player

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Wont turn on and Computer wont reconize it...

I had my Sanasa e200 4G plugged in for a few hours on the USB last night to move some music around. It worked fine lastnight..listened to it a half hour no problems. I go to plug it in to get rid of a couple "bad track"s, the MP3 screen shows that it's connected but the computer doesn't reconize it. I unplugged it to replug it in incase the connection wasn't correct, and the main menu stayed on(MP3)didn't reconize it ws plugged in, then it shut off and I can't get it to turn back on.What happened? Is it broken? Did I do something wrong? It's brand new and I've only had it since sept07.HELP!!!

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Try this. Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted. You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. Best of Luck.

Posted on Oct 07, 2007

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I Dont Know What Happened But The Same Thing Happened To Me Today. I Put It On The Computer To Charge Overnight To Enable Me To Listen To It The Next Morning.I Took It Off Of The Charger At Around 5:30 A.M. And It Worked Perfectly Fine And I Was Listening To It On The Bus (We Had State Marching Band In Cedar Rapids) And Then It Shut Off And It Will Not Work, And Before This Incident It Did Freeze Up On Me Quite A Bit And It Would Stay On And The Power Button Would Not Shut It Off, But I Did However Find That If You Press And Hold The Select Button Or The Record Button It Will Shut Off In Little To No Time, But Yeah It's Plugged Into My Computer Now So It Is Not A Battery Issue. HELP!!! -Mac

Posted on Oct 06, 2007


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