I have just been given a new computer, and have installed my old pen and tablet into it. The problem seems to have started at this time. The pen will work for a short time, and then suddenly seems to sieze. I can make the mouse work after a short wait, but the pen doesn't like this at all. I did find that in a moment of frustration I threw the pen down onto the tablet. Result? the curser swung wildly, but as soon as I picked the pen up to use, the freezing was back. I have now downloaded the latest new driver from the website, but the problem continues. As I am disabled, and so spend my days painting on the computer, you can imagine my frustration...........lol.
Any help you can give me will be gratefully appreciated.
Thanks in advance
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While installing the software one or more files may not have installed properly. Try re-installing again. If possible with a brand new software disc or from the web. If this does not work you may have a problem with the unit itself.
Here are the steps that you need to take to fix your issue:
1. Uninstall the current Wacom driver via the Macintosh HD on your desktop--->go into the Applications folder and then the Pen Tablet folder and click on "remove tablet". Once you have done the removal you will want to run a "repair disk permissions on your Macintosh HD.
2. The repair disk permissions can be done via the utilities folder on your Mac HD. Go to "disk utility" and then run it. In that program select the Mac HD and choose "repair disk permissions".
3. After that is completed you will get a message that says permissions repair complete!
At this time you will want to reboot your computer.
4. After rebooting you will want to go and install the latest driver from Wacom's website, www.wacom.com The most current driver is 5.08-2 for the Graphire 3 tablet.
I have experienced the same problems in the aforementioned cases about the pen randomly highlighting things on the desktop/making selections, as well as loss of double tapping feature for double clicking. For my situation, I am pleased to say that I've managed to resolve the problem it may or may not help but worth a try. The solution: (1) go to control panel and open up the 'Pen Tablet' icon, (2) under 'Tracking' select 'Pen Mode' and click on 'Details' tab, (3) under 'Screen Area' select 'Monitor' (*IMPORTANT*) (* other settings I have are: 'unchecked' force proportions, 'Tablet Area' set to 'full', number of monitors under 'Screen Area' set to 1) Following the above steps should remedy the problem. It worked for me. I hope it proves useful to you as well.