Question about Samsung SGH-d807 Cellular Phone

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Samsung D807 shorting out? - sound and screen problems

SAMSUNG d807 is shorting out? the screen delays once you slide it open. 70% of the time it shows white, or double, or the text is shrunk, or its fuzzy, unreadable, etc. It's horrible. In addition, the sound shorts out. Sporadically the volume decides not to work. I can hear the person on the other end if they yell. They can hear me just fine, but it doesnt ring, etc. I turn the phone on and off, take out the battery while the phone is on. I've done everything they (Cingular/AT&T) has told me to do and nothing helps. Its been a year and a month so Cingular wont take it back. I got up sold on this phone, promised that it was the best phone out there (most durable) and then they discontinue it! And mine shorts out after a year? Sorry for the sob story - i'm kind of upset/frustrated about it. ANY IDEAS, advice, etc..... PLEASE HELP!!!!!!!!!!!!!

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  • katie33 Oct 08, 2007

    Hey.... it is a problem with the cable that goes from the top part of the phone to the bottom part, when you side the phone the cable frays. This has been common in the Samsung D807 phones (slider phones). SO... if you can find a phone that has a broken screen then you should be able to take it apart and switch out the cables, I will not be doing this but a friend who has the same issue while be fixing mine once i can get a broken one. Good Luck! sorry! CINGULAR sucks! (i was a month out of warranty and it is obviously a problem with the phone).

  • katie33 Oct 22, 2007

    go to the company you purchased the phone from and tell them your problem. you will get a new phone. 

  • britt91 May 26, 2008

    i have a samsung as well you know the ones they show on the at&t commercials that are lime green and orange. well anyway i have had it for about 5 months and a fe days ago it stop charging. well it charges only on certain angles wut is there for me to do???

  • haleeyy Feb 09, 2009

    my screen goes off and on and when it comes back on its nothing but a white screen

  • Anonymous Mar 03, 2009

    I have the same problem with my phone, just happened recently so i'm gonna go ahead and get an iphone.

    i was happy with this phone for 4 years, then this bs happened!



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You must reinstall SW. cant you help me? I can't found an LCD screen for my D807, are ther an compatible one (ex 800, 820, 900 ...?). thank you

Posted on Oct 05, 2007


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The light does not light when the slide is open nor when any buttons are touched.

Hello Sir.
Welcome To Fixya's Community.
Its My Honor To help You Sir.

The problem with your Phone is related to The Flex Cable.
Flex Cable:
The Part that connects the LCD to the Keypad (Motherboard).
Its defective after a big times of Opening\Sliding The Phone

The Solution:
You Should Replace that part its easy and quick:
First You need Buy that Part.

Buy Samsung SGH-D807 Flex cable.

Take the Phone apart and locate the flex cable; its Flexes!

Ask me if You JNeed anything Further.
Please Honor me With Your Rate.

Thank You For Using Fixya!

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  1. On your phone, dial *#61# and click Send.
  2. Some information should be displayed: number that the calls are being forwarded to and the delay before the forwarding engages.
  3. Write down the number (including +1)
  4. Dial **61*+1xxxyyyzzzz*11*30# and hit Send. +1xxxyyyzzzz is the number you wrote down previously, 30 is the delay in seconds. The delay can be set in 5 second increments, 30 is maximum
  5. Dial *#61# to verify that the new settings are active.

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D807 screen goes white & delay

May not be a solution to this problem in particular but mine was doing this I got on ebay and found a new flex cable for like 6 dollars and never had the problem again. The flex cables in slider phones break down or come loose easily. Usually when your screen turns white the video signal is bad or weak but power is still being supplied to the light and as the cable breaks more the light gets darker due to increased resitance. Once the cable is completely bad the light no longer works either. Try replacing it.

May 06, 2008 | Samsung SGH-d807 Cellular Phone

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yes if you are inexperience them you may not connected all the clips back on or damaged the my advice is take the mobile to a repair center and have the pros check it out..

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take both phones to a mobile service center or a professional mobile tech and have the phones sliders fix.

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I would contact your service provider for a replacement phone equal to the value if they cannot assist you in fixing the phone.

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