Question about EnGenius EUB-362 (EUB362 EXT) Wireless Adapter

3 Answers

Frequent loss of all operation.

I've owned two of these devices now, and have the same problem. The device starts fine with windows xp. If I leave the connection alone completely, the signal strength remains constantly in the green, and all seems normal. However, once I start transmitting data with it (ie accessing online material) the device loses all signal after about three minutes. I'm in an area with a multitude of other networks running besides the one I'm using. I mention that because when before the device loses signal, I can recognize up to 6 other signals. Once I lose the signal I'm connected to, I also can no longer see any of those networks either. Using the repair function does nothing. Disabling/enabling the device fails because once I disable the device, the device manager is unable to restart it and gives the error code 10(device unable to start) The only way to reconnect is to unplug the device completely, plug it back in, and start the process over again. I have updated the driver and the software. This is happening with both devices of the same make and model. Thanks for your time :)

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  • Anonymous Nov 15, 2007

    i am also having a similar problem. constantly loosing signal and having to unplug or reboot to fix. also my computer freezes frequently with the device plugged in.

  • tpage7 Nov 24, 2007

    This things been a failure for me too.Intermittent network connection an inconsistent performance problems just 8 days after receiving it.Same troubles as Armtdawg.I've tried every software an driver configuration i could think of while physically repositioning it and nothing works.Some Neweggs' buyers reviews are saying the same thing so its just a bad piece of hardware.I'm going to end up returning mine.---tpage7

  • Royston Ferguson
    Royston Ferguson Jun 07, 2008

    Exactly the same problem. Just sitting there not surfing, the device wlan client utility shows full green and excellent connection. but the moment I try to connect to the web the signal either reduces or drops completely. Sometimes when I unplug and replug, the pc doesn't see the adapter and I have to reboot the pc.



3 Answers

Get a cooling sticker pad from 3M and paste it at the back the PCB board of the 362 ext.

There is a newer version of driver , version 2.1 for windows XP.

Posted on Jul 25, 2008

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The device refuses to work with usb2.0 ports on 3 different pc's.
The connection drops after 3 minutes and disappears from the site survey screen.
Engenius technical support claims they never heard of the problem before.
The only fix I found was to get into xp device manager and disable your enhanced usb
controller.Then with usb v1.0 the eub-362 works forever without a hitch.

Posted on Jan 07, 2008

  • xtgold Jan 09, 2008

    Search the earth for the nub862_362_xpv1-7 driver and install that.
    It's the only driver I could get usb2 to work with.
    My present usb2 controller has the intel 82801EB,your mileage may
    vary with other chipsets.



Are you using the client software that came with the unit? If so, do not use it, use the native windows connection client, just use the drivers only.

Also make sure you have it DIRECTLY connected to your computer and not a hub, it seems to work best this way.

Finally under System Manger, make sure it is connected to a USB 2.0 port.

Posted on Nov 21, 2007

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