Question about EnGenius EUB-362 (EUB362 EXT) Wireless Adapter

3 Answers

Frequent loss of all operation.

I've owned two of these devices now, and have the same problem. The device starts fine with windows xp. If I leave the connection alone completely, the signal strength remains constantly in the green, and all seems normal. However, once I start transmitting data with it (ie accessing online material) the device loses all signal after about three minutes. I'm in an area with a multitude of other networks running besides the one I'm using. I mention that because when before the device loses signal, I can recognize up to 6 other signals. Once I lose the signal I'm connected to, I also can no longer see any of those networks either. Using the repair function does nothing. Disabling/enabling the device fails because once I disable the device, the device manager is unable to restart it and gives the error code 10(device unable to start) The only way to reconnect is to unplug the device completely, plug it back in, and start the process over again. I have updated the driver and the software. This is happening with both devices of the same make and model. Thanks for your time :)

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3 Answers

Re: frequent loss of all operation.

Get a cooling sticker pad from 3M and paste it at the back the PCB board of the 362 ext.

There is a newer version of driver , version 2.1 for windows XP.

Posted on Jul 25, 2008

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Re: frequent loss of all operation.

The device refuses to work with usb2.0 ports on 3 different pc's.
The connection drops after 3 minutes and disappears from the site survey screen.
Engenius technical support claims they never heard of the problem before.
The only fix I found was to get into xp device manager and disable your enhanced usb
controller.Then with usb v1.0 the eub-362 works forever without a hitch.

Posted on Jan 07, 2008

Re: frequent loss of all operation.

Are you using the client software that came with the unit? If so, do not use it, use the native windows connection client, just use the drivers only.

Also make sure you have it DIRECTLY connected to your computer and not a hub, it seems to work best this way.

Finally under System Manger, make sure it is connected to a USB 2.0 port.

Posted on Nov 21, 2007

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mccree08 on Nov 26, 2008
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Wednesday, August 05, 2009 09:55
Hello mccree08,

The installed network adapters can be viewed in the windows device manager which can be accessed through the windows control panel as follows:

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If this solution is helpful please click 'YES' by 'Was this helpful?' below.

Have a great day,

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