Question about Symantec Norton AntiVirus 2004 - (Open Box) for PC

2 Answers

Norton Anti-viruses problem Error 5, Pc Security Failed!

The Norton 360/2007, Live update Virus and Spy ware and the PC Security is Failed to protected any computer with Registration: Error 5. The Norton Product Support technicians are unprofessional and unskills to resolve this situation. I try many times and I still have the same situation.

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 871 Answers
Re: Norton Anti-viruses problem Error 5, Pc Security...

Error 5?

use the norton removal tool to securely rid your computer of everything of norton. here is the link for the removal tool.

after using the removal tool,
manually dlete excess temp files
start>run>%temp%> dlete everything here
start>run>temp> dlete evrything here
start>run>prefetch>dlete all

restart computer... then you can now install you norton.

hopefully this will solve your problem.

Posted on Apr 05, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 82 Answers
Re: Norton Anti-viruses problem Error 5, Pc Security...

Use the another software like MAC AFFE,AVG,KASPER SKY,QUICK HEAL etc

Posted on Oct 10, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

During my live update, it was unable to finally update the process update in my norton anti-virus

It may be due to error in the connection or may be the error in their server.

so you can download it as a update package separately.

Aug 11, 2010 | Symantec Norton AntiVirus 2008: Windows

1 Answer

I started downloading norton internet security 2010 when it stopped, telling me there was an error.

1. Close the Norton Download Manager.
2. Open the Norton Installation files folder of the desktop.
3. Remove the Norton Download Manager and .dll file.
4. Install the Norton using the NIS setup on the folder.
5. Install the sysupdates to update the virus defenitions.
6. Restart the computer.
7. Activate the Norton using your product key.

Apr 20, 2010 | Norton Internet Security 2005...

1 Answer

My Norton Anti-Virus expired yesterday and i want it back

You will either have to purchase another subscription from Norton or use another anti-virus. I recommend using AVG, it is free for home users and ranks at the top with Symantec and McAfee.

Feb 22, 2010 | Symantec Norton AntiVirus 2002 8.0 for PC

1 Answer

An unknown virus from someone is attacking my pc everytime I am browsing the can i delete the said virus?This was happened when I chatted someone and then he sent me the virus, then laugh out...

Follow "best practices":

1. Disconnect from the Internet (unplug the Ethernet cable, or disable the wireless adapter).
2. Backup all your data files to DVD-writable disks, or to an external disk-drive.

Note that the Windows "Files & Settings Transfer Wizard" is useful for exporting your E-mail & contacts to a file -- ensure that your "backup" includes that "export" file

3. Click START
4. Click RUN
5. Type CMD and press ENTER.
6. Type CD "\Program Files" and press ENTER.
7. Type DIR and press ENTER.
to produce a "hint" of the installed programs, e.g., Adobe (Reader), anti-virus, Microsoft Office, and so on.
8. Find all your original CD-ROMs and license-keys, and downloaded programs (such as anti-virus) so that you can reinstall Microsoft Windows and Microsoft Office and the other programs.
9. Reinstall Microsoft Windows.
10. Reinstall Microsoft Office.
11. Reinstall your anti-virus software.
12. Connect to the Internet.
13. Access:
14. Click "Upgrade to Microsoft Update".
15. Let Microsoft Update download/install all the latest security-updates for Windows & Office.
16. Reload your data-files from your DVD or external disk-drive.

Good luck! It will take 10 to 12 hours of "baby-sitting" your computer, as it installs & updates Windows & Office.

Nov 05, 2009 | Norton Internet Security 2005...

1 Answer

I have norton 1993 and I have an error virus definition. I have ran live update but it did not fix it. How do I fix my problem?


Did you encounter an error message when you ran the norton update? is this a licensed norton antivirus software which you bought from norton ?

Keep me posted.


Nov 18, 2008 | Symantec Norton AntiVirus 2002 8.0 for PC

2 Answers


The Virus name is TROJAN HORSE DOWNLOADER.It can be removed by DOWNLOADING THIS program.

Let me know if you got help and rate me as FIXYA PLEASE

Jan 05, 2008 | Microsoft Office Outlook 2003 for PC

2 Answers

I keep recieving error message while trying to update my antivirus

you need to change the anti virus software.

Good luck
don't forget to rank me...fixya

Dec 30, 2007 | Zone Labs ZoneAlarm Internet Security...

1 Answer

I have Norton Internet Security..the anti-virus problem

Download this program ( NORTON REMOVER ) and uninstall completlly...
Rebot you'r pc

Install it again


Nov 18, 2007 | Microsoft Office Outlook 2003 for PC

8 Answers

Symantec trusted application list will not install

Norton Antivirus 2005 has lots of errors and problems specially with its updates and also its virus scan is not reliable. Norton 2005 can also corrupt your windows while updating itself its better you uninstall it completely and go for Norton 2007 or my favourite Mcafee Total Protection 2007 which has no problems with updates and has anti spyware, registry repair and lots of things. You can also go for AVG Anti Virus which is quickest of all

Oct 25, 2007 | Norton Internet Security 2005...

Not finding what you are looking for?
Symantec Norton AntiVirus 2004 - (Open Box) for PC Logo

Related Topics:

284 people viewed this question

Ask a Question

Usually answered in minutes!

Top Symantec Internet & Communication Software Experts


Level 3 Expert

18259 Answers

Mike McWhinney

Level 3 Expert

537 Answers


Level 3 Expert

2598 Answers

Are you a Symantec Internet and Communication Software Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides