I have it hooked up to a sharp AR M-207 printer via usb. Running the setup gets it an IP address, but when I try to print the printer just goes into a loop. It says Printing on the menu for a minute or so and then stops... and then Printing and stops again. over and over until I have to turn the printer off. I have reset the netgear box back to factory settings but it will not print out a diagnostic page also. does the whole printing and then stops mess... any suggestions? I am using vista 32 bit home edition on the pc
Possible reason why you cannot print with the print server is because the computer is not getting a valid IP from the router or a firewall is installed in the computer. You have to disable all firewalls installed in the computer.
For the print server setup, please follow the steps below:
Note: Before setting up the print server, make sure that you can print when printer is connected directly to the computer.
1. Wire the print server to router. Check the lights on it. It should have the ACT light on and the Error light off.
2. One way to test if the printer would work with the print server is to reset the print server for 3 to 5 seconds while it is powered on and after you release the button, the printer should automatically print the IP address of the print server.
Note: If the printer did not print, there is a possibility that they are not compatible. However, you may still continue to try to set up the print server.
3. Install the PS121 software.
a. Power on your computer, let the operating system boot up completely, and log in as needed.
b. Insert the Resource CD for the PS121 into your CD-ROM drive. The CD main page shown at the right will load.
c. Click Install Software.
d. Click Next and follow the software installation utility prompts to complete the software installation.
e. When prompted, restart your computer to complete the installation.
f. When your computer restarts, click Finish to run the Print Server Setup Wizard.
4. Run the Print Server Setup Wizard to Set Up a Fixed IP Address for the PS121.
a. The Print Server Setup Wizard screen should be displayed.
b. Click Next to proceed. The Print Server Wizard will now search your network for the PS121. If the Print Server Setup Wizard cannot find your PS121, check the network connections and status lights on the PS121.
c. The “Server Name” and the “IP Address” your network assigned to the PS121 are displayed. Click Next to proceed to the device name screen.
d. You can enter a descriptive Device Name and Domain Name or accept the defaults. Click Next to proceed to the IP Address configuration screen. The Print Server Wizard displays a recommended static IP address setting for the PS121. This is usually fine.
e. Click Next to proceed.
f. Click Finish to exit the Print Server Setup Wizard. This completes the configuration of the PS121 for operation on your network.
g. Click Yes to run the Add Printer Port Wizard. Follow the instructions in the next section for using the this wizard to set up each computer to use the PS121.
To set up each computer to use the PS121, please follow the instructions below:
1. Use the NETGEAR Add Printer Wizard to set up each PC to use the PS121.
a. When the Print Server Setup Wizard finishes, you are prompted to run the Add Printer Port Wizard. Click Yes to proceed. Alternatively, from the Windows Start menu NETGEAR Print Server program group, you can run the NETGEAR Add Printer Wizard.
b. After a short delay while the software searches the network for your PS121, the Printer Select window opens and displays the PS121 you have set up.
c. Click Next to proceed to the Port/Printer name screen. Take note of the printer model number listed.
2. Set up the correct printer driver for the printer port.
a. Click Next to proceed to the Port/Printer name screen. Take note of the printer model number listed.
b. Click Next to proceed to the Select Printer screen. If you see the exact printer model number listed as the printer model number from in the previous screen, click it to select it from the list.
c. If prompted, print a test page to verify operation of the printer and the PS121. Then, close any remaining Add Printer Port Wizard or Windows Add Printer Wizard windows.
Use the NETGEAR PS121 Mini Print Server Resource CD to run the Add Printer Port Wizard to set up each PC on you network that you want to use with the PS121. Select the port you added
You may also use the links below as your guide to troubleshoot the print server:
http://kbserver.netgear.com/kb_web_files/n101269.asp
http://kbserver.netgear.com/kb_web_files/n100033.asp
However, if this does not resolve the issue we will need to get some additional details from you to be able to assist you further. I have summarized my questions below:
1. Model number of router
2. Model of printer
3. Operating system of computer/s
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