Question about SanDisk Sansa e250 MP3 Player

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It wont work

Itll turn on and say sandisk for a while then go blank and then do it over again

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Re: it wont work

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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Theres a blank screen after charging mp3 it wont turn off

Press the power and the Play (>||) button together for 20 seconds to reset the unit

Feb 28, 2010 | SanDisk Sansa Fuze MP3 Player

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Doesnt turn on

THis happen to me to then i turned on i deleted all my song then it turn on idk if u want to try this

May 23, 2009 | SanDisk Sansa Clip MP3 Player

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Nothing but the blue ring lights up

ok..idk if this will work but it might...first turn off the sansa...then turn the hold switch on (it should turn red). hold down the record button on the side of the player..then while still holding that hold the power button down...but keep holding them untill a screen shows up saying something about recovory mode..itll say to plug in the usb..u could do that..idk it that will it doesnt instead of plugging in tthe usb in the computer..wait about 15 seconds after the recovory mode screen shows up and then hold down the power button for about 15-20 sec...then itll go all black (including the blue light) press the power button again like u would to turn it on...and everything should be back to normal..hope this helps...:)

May 04, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Wont stay on.

Please check to make sure the hold button at the very top is not activated...that would cause it to shut down..
I hope that helps
Please rate accordingly
Thank you

Jan 27, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers


Reset your Fuze by holding the power slider switch in the "On" position for 15-30 seconds. Release the button once the unit begins to power down.

Jul 02, 2008 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sandisk Sansa goes to blank screen. No display and not working

I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Mar 26, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa wont turn off its just a blank screen

ive had that problem b4 i dont no if uve already fixed it or not, but all you do is hold the power button fer 15 seconds and itll shut off

Mar 13, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa froze up

try the reset the whole thing solution

go to recovery mode, then run the

i dont know if itll work but its worth a try
good luck

Feb 02, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Blank White Screen - No Menu Showing

My Sansa has a similar problem. Sometimes when the Sansa turns on (after the Sandisk logo) the screen will either turn black, blue, or black and white stripes. The player still works, but it is hard to navigate without the screen, obviously. What I end up doing is letting the backlight turn off and then pressing any button. Sometimes when the screen comes back, the display is allright again. But sometimes it takes more than a few tries. Turning it off and on again seems to work a little better, but it is more time consuming.

Apr 01, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers

My sansa

hold down the menu button at most for 15 seconds. itll black out and then you press it again and itll turn on

Mar 08, 2007 | SanDisk Sansa e250 MP3 Player

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