Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Print Cartridge Holder Failure

The print cartridge holder is broken and I am seeking a replacemnet. I need a source for this part.

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  • DickVW Oct 12, 2007

    As was my experience in the past, HP will not allow me to purchase the repair part.  HP will repair the printer for $279.00 or will discount a replacement printer at a discounted price.This is the second time this item has failed. The first time was under warranty and the printer was replaced with a refurbished unit.

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I had the same problem and just ordered one directly from HP. I called 800-474-6836 gave them my model number and serial number and they set me right up. Give them a try. Hiram896

Posted on Oct 09, 2007

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Posted on Jan 02, 2017

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My Phaser 6125 printer has broken part in the cartridge holder and now the color ink cartridge cannot be taken out of the printer, can I fix this problem (DIY)


The toner holders are each sold separately, the part numbers are 604k44920, 604k44930, 604k44940, and 604k44950.

http://www.iteminconline.com/604k44920_604k44920-xerox-6125-holder-k.htm

Jan 02, 2016 | Xerox Phaser 6125 Laser Printer

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Cartridge holder and flap are broken.


try holding it down with a bent paper clip, otherwise, without costly replacement parts(th moving head assembly) it isn't practical...

Dec 31, 2012 | Dell Photo All-in-One Printer 924 -...

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How do I get the cartridge out to replace with new one???


The steps of replacing cartridge with a new one.

1) First You keep the printer power on. Open the printer cover - you will find the cartridges holder will come in proper place (the position varies printer to printer) so that you can easily remove the old cartridge.

2) Press gently the upper front portion of the cartridge you want to remove out of the printer holder - you will find it will be unlocked - just remove the cartridge carefully. (in some printer there is a cover on top of the cartridge holder which you can open to perform the step 2.

3) Unpack the new cartridge.

4) Don't forget to remove the plastic tape from the cartridge head (Ex.in HP, Lexmark cartridges etc).

5) Look the printer holder and look to the cartridge - you can easily decide the position of the cartridge in the holder.

6) Gently and carefully  put the cartridge in the holder - press the upper portion of the cartridge from front side - the cartridge will be locked autometically in the holder.

7) Put the printer cover in proper place. 

8) Print Now - it will print test page first. Now print as usual.

I hope the solution is helpful to you. Thanks for using fixya.com.

Jun 23, 2010 | Office Equipment & Supplies

1 Answer

The print cartidge is missing


Please note the printer make and model and visit any computer shop - disclose the model name there they will give you the perfect cartridge. If you know how to fit the cartridge then well but if you don't then unpack the cartridges and please remove the plastic tape from the cartridge head or it will not work, open printer cover up - notice the empty cartridge holder in the printer, there you notice black and color cartridge holder. Look to the cartridge and holder you will understand the position of the cartridge to fit, now push the lower portion of any cartridge to the holder and give a very low pressure on the top (backward pressure to fit the in the holder). Same way you fit the next cartridge. Close the printer cover down. Print any document - it will definitely print.

Jun 09, 2010 | HP DeskJet F380 All-In-One Printer

1 Answer

Broken the bottom print cartridge holder - blueish gray


The part has been broken in my printer for over a year now. I hold the cartridge in with a rubber band.

Apr 08, 2009 | Lexmark X2470 All-In-One InkJet Printer

2 Answers

Error 5100 canon mp470


Service error 5100 is displayed

Cause: Movement of the Cartridge Holder is blocked.
Action: Clear the paper jam or foreign object that is preventing the Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
With power off, move the cartridge holders manually
reseat the cartridges. Then power back on.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jan 10, 2009 | Canon Office Equipment & Supplies

2 Answers

The printer doesn't recognize the new original HP color cartridge


There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.

Jan 08, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Black ink won't print


Any tape/plastic left on the contact points on the cartridge, or any dirt on the contact points on the cartridge or cartridge holder? Will your old cartridge work, except poor print due to empty of ink? If so your new cartridge may be broken.

See if you can try a cartridge known to work in your printer and also try your cartridge in a printer similar to yours to eliminate source of error.

Mar 13, 2008 | HP DeskJet 3930 InkJet Printer

1 Answer

Lexmark x3350 will not Print


Sounds like the cartridge just popped out. There are no "lasers" that move anything.

Nov 19, 2007 | Lexmark X3350 All-In-One InkJet Printer

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