Question about Rival 38601 Smart Pot 6-Quart
I can't find a site that sells a replacement glass crock for my rival crock pot model # (38601). I was wondering if you knew of any. Do you think it is even worth replacing or should i just buy a new one?
Go to www.crockpot.com and click on replacement parts. The glass lid is $10 and sold through a company called jardenstore. They are connected with crockpot.com. The companies phone number is 1-800-323-9519 It is worth replacing
Go to www.crockpot.com and click on replacement parts. The glass lid is $10 and sold through a company called jardenstore. They are connected with crockpot.com. The companies phone number is 1-800-323-9519
It is worth replacing
Posted on Oct 21, 2007
I'm not sure who thought making the crock-pots with breakable lids was a good idea. My original Rival crock-pot (with plastic lid) is 30-years old and still works great. The recent new crock-pot I purchased to host larger parties was defective. Rival/Crock-Pot/Jarden kindly replaced it free of charge with a substitute crock pot that had a glass/crockery lid. It broke immediately when removing it from the packaging. My fault, I agree, but the replacement lid is $18 with an $8.95 shipping fee. I will be better off spending $30-$40 on a slow cooker that does NOT have a breakable lid and should not have any need to replace anything in the next 15-30 years. Perhaps I am being too optimistic :)
Posted on Jan 09, 2010
My lid is broken as well and I just spoke with the company mentioned above that sells the replacements and they are still out of stock with no idea when they will have them. When I mentioned I will probably have to replace my crockpot becuase I just couldnt be without one for that long, she said using aluminum foil works just fine. I guess it would since the lids arent designed to be airtight anyways. Hope that helps - use aluminum foil!
Posted on Jan 24, 2008
I want a inner part off the crock pot scv655
Posted on Feb 09, 2011
Sounds to me, since the broken lids are so popular, the company better stock lid Qtys. better than what they are doing now.
Posted on Oct 29, 2008
My lid broke as well for the 37601 as well as the plastic handles on the sides of the outer heating portion. Glad I received this as a gift! While the lid is permanently out of stock (it's April 2008) I don't think it's sound advice to shell out another $10 on junk anyway. I'll use aluminum foil until I can find a model with a sturdier lid handle!
Thanks for the advice.
Posted on Apr 21, 2008
Thanks for the info on www.crockpot.com! I looked all over for a replacement for the stonewear inside (I put mine on the stove & it cracked!). I think it's crazy that it's dishwasher safe, oven safe, microwave safe, but not stove safe! Anyways, the part is out of stock, but at least I can check back w/ the site from time to time -- or just buy a new one I guess!
Posted on Dec 31, 2007
MY CROCK POT"S PLATE HAS BROKEN. I DO NOT KNOW IF I CAN REPLEACE DE PLATE, AND IF IT CAN BE REPLEACE HERE IN MEXICO WHERE I LIVE OR DO I NEED AN U.S. ADDRESS. THE MODEL IS 5855, IT IS OVAL IN IT CAN BE PROGRAMED. PLEASE CONTACT ME. THANK YOU. LUCY
Posted on Sep 23, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jan 03, 2010 | Rival 38601 Smart Pot 6-Quart
Feb 20, 2009 | Rival 38601 Smart Pot 6-Quart
Nov 21, 2008 | Rival 38601 Smart Pot 6-Quart
Nov 17, 2008 | Rival 38601 Smart Pot 6-Quart
Nov 03, 2008 | Rival 38601 Smart Pot 6-Quart
Oct 27, 2008 | Rival 38601 Smart Pot 6-Quart
Oct 25, 2008 | Rival 38601 Smart Pot 6-Quart
12,218 people viewed this question
Usually answered in minutes!