Fisher and Paykel Active Smart E522B Bottom Freezer Refrigerator
Problem for Fisher and Paykel Active Smart E522B Bottom Freezer...

Beeping constantly in middle of night




By insomnia on Oct 03, 2007

" "
I'm not exactly sure of my F&P model but it's one of those bottom frizer ones (around 3 years old). Recently it started to beep in middle of the night for no apparent reasons. I found out that if I press the temperature button inside the fridge it shuts it off. But the next night it does the same thing. What should I do?
Comments:

Nov 19, 2007

- I finally called F&P to get it fixed. It turned out there was a broken wire connecting to one of the fans (there are 2). The beeping was an indication of something went wrong. It costed me $220 with $99 labour and $60 per fan. The technician suggested having both of them replaced.

If we all had the same problem with the fridges around the same age, maybe it was a faulty batch.

Same Problem

Mar 24, 2009

-   Same again, F&P bottom freezer, 3 yrs old. Fridge beeps twice every time I open the door, but only the fridge door not freezer. -   Guest

Mar 14, 2009

-   Same problem and only a 3 yr old fridge. My parents had a whirlpool without any problems and it is more than 15yrs old. Not getting F&P again. -   Guest

Jan 03, 2009

-   Hi we have the same F & P Fridge. It just started beeping and we noticed it wasnt cooling like it should, cause the milk was going off so quickly. We rang around Frdige mechanics and a couple said dont bother its F & P. So we called F & P and we are waiting for them to come out and fix it.....

-   Guest

Jan 02, 2009

-   Yes Same problem here too.  Beeping in the middle of the night.  Fridge 3 years old.  Temperature button shuts it off.  Fridge not cooling and frost around the side of vent in the freezer.   Melbourne, Australia
-   Missfixup

Dec 12, 2008

-   On and off beeping continuously. Fridge sectioin warm,freezer fine.
Active Smart but green light setting flashing. House sitting so no idea what to do. Please can anyone help??????
-   Guest

Best Solution

posted on Oct 24, 2008
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
My Fridge beeps just twice everytime I open the fridge door (not the freezer). If I switch the power off and on again it stops but starts up agin in a couple of days. Anyone know what the beeps mean?
Paul

Solution #2

posted on Jan 08, 2008
Very Helpful)

DjSpeed

Rank: Apprentice 
Rating: 88%, 5 votes
i too have had the beeping occur, my f&P fridge. And funny enough it too is just over 3 years old.
We just moved house, and thats when the beeping started.

So im thinking (after checking the seals and user manuals and everything) that it may be the fan and wires as described above.

Now the hard part. Finding a service technician that wont charge an arm and a leg for a product that seems to perhaps have a general defect.


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Solution #3

posted on Dec 22, 2007
Somewhat Helpful)

Castiron

Rank: Apprentice 
Rating: 80%, 6 votes
I have a solution - albeit a temporary one for anyone else that strikes this problem...

Although not mentioned in the Australian version of the instruction manual, the fridge has a 'sabbath mode' for the jewish faith. During sabbath, the use of electrical appliances (phones, elevators etc is not allowed). If you put the fridge into sabbath mode, the internal light will not go on when you open the door (nor will the control panel lights), but also, the beeping will stop as all alarms will be deactivated.

To activate the sabbath mode, press and hold down the main button on the rear wall of the fridge compartment for about 10-15 seconds. The light will go out. The fridge will stay in sabbath mode for 80 hours (as the sabbath is 72 hours as far as I know), long enough to get some sleep...!

If you haven't fixed the fridge in this time, you can put it back into sabbath mode again. To go without the light for a short length of time is a small price to pay in return for getting some sleep. If you want to take it out of sabbath mode, press and hold the same button for the same length of time.


Comments:

Jan 24, 2008

- Not too sure why my solution to at least silence the alarm for a period of time was inappropriate, but nonetheless...

I had the fridge fixed by a technician who arrived within a couple of hours of making the service call. With my fridge, the problem was the element in the freezer section. Apparently it carked it, and was now frozen over blocking the distribution of cold air into the fridge section. Total cost to fix: $170.
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Solution #4

posted on Oct 26, 2008
Very Helpful)

tony439

Rank: Apprentice 
Rating: 96%, 17 votes
My fridge (E440T but I believe the E522B is similar) also had a broken fan wire. I pulled off the panel and re-soldered the wire. I also created a document for others to follow if interested at http://www.accentis.com.au/downloads/misc/How I fixed my Fisher and Paykel Fridge Active Smart Fridge.pdf
Thanks to all postings on this site - it really helped a lot.
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Solution #5

posted on Jan 23, 2008
Helpful)

ijdonaldson

Rank: Apprentice 
Rating: 88%, 2 votes
This continuous beeping problem has just struck my 4-year old F&P fridge (inox range, with freezer at bottom). Problem commenced immediately following a power failure. The beeping commences in the middle of the night, then 6 hours later, then 6 hours after that. Fridge is messing up the quality of sleep of whole house - it's just fantastic (not).
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Solution #6

posted on Dec 18, 2009
Not Rated)

fg99

Rank: Apprentice 
Rating: 0%, 0 votes
After our E522B started the flashing red light and beeping thing described by others, our first step was to ring F&P, who wanted $120 or so for someone to come out and scratch his head, plus more to actually fix it.

Second step was to look here, and study the excellent PDF from Tony. Pulled it apart, and found that the fan had struck the ice buildup and shattered a blade. Calls to F&P and various others turned up prices between $80 and $120 for the complete back panel. They refused to supply the fan only.

The fan is a Sunon KD1209, but with a BTB1 rather than the PTB1 suffix on the otherwise identical $8 block fan. Burwood Appliances did have these fans available, but were demanding $60. Outrageous given the dearest block fan is less than half that price.

I dug up an old fan that was lying around, cut the wires close to the old fan and spliced the two leads together, which gave me a double-length lead. Then I looked at ways to mount the block fan on the back panel. Not wanting a rigid mount, I though Silastic was the answer. A test fit reveals that the curves in the two halves of the panel mean the block fan would best fit at an angle.

I've now sat the fan temporarily in the hole, without any mounting at all, and reassembled everything, and all appears to be working perfectly. I may or may not go ahead with gluing it in in a day or so, when I try and remove the huge slab of ice in the back of the freezer.

I took a few photos:
http://fulvio.jovianprojects.com.au/FridgeFan/DSC03484.JPG shows the broken and new fans sitting on the back panel.
http://fulvio.jovianprojects.com.au/FridgeFan/DSC03485.JPG shows the block fan sitting flush is quite a bit taller than the old fan.
http://fulvio.jovianprojects.com.au/FridgeFan/DSC03486.JPG shows the fan slid into the hole at an angle and the back panel reassembled.
http://fulvio.jovianprojects.com.au/FridgeFan/DSC03487.JPG shows the fan from the back of the panel.

I was a bit disconcerted to find the fan is actually blowing air INTO the freezer compartment, but I did find posts indicating this is correct, and there is another fan which pulls air into the fridge section. I don't know where this fan actually is, whether it also will fail, and how hard it is to replace if it does.

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Solution #7

posted on Nov 03, 2009
Not Rated)

jonobuch

Rank: Apprentice 
Rating: 0%, 0 votes
Funny thing. My Fisher and Paykel has had the same problem twice.

It is now 7.5 years old. After 6 years, it started beeping and the control panel was acting very strangely .. red lights, flashing green lights, all the lights looked wierd. Sometimes you'd open the door and the light wouldn't come on. Sometimes the fridge temperature wasn't cold enough. Anyway, the way I fixed it was as follows:

I basically kept turning the fridge off, unplugging it at the wall and waiting a few hours before turning it back on, and this solved the problem. When you turn the power back on, you hear the standard reset tone coming from the controller. The fridge went back to normal... for another 16 months or so.

This week, it started beeping again, but much more frequently. For 3 days, I'd been turning it off and on again, but it just keep beeping insanely within an hour or two. I tried following the instructions in Solution #4 in case my fan wasn't working. I turned the fridge off for 6 hours, emptied the freezer, took the back panel off but the wires to the fan looked fine. When I turned the power on, the fan worked perfectly.

Whilst I had the freezer open and the back panel removed, I ripped off large bits of loose ice behind the back panel and wiped down my freezer before putting the back panel on and the middle shelf in.

I powered the fridge up and its been working perfectly again. I think I just needed to defrost the freezer and give the fridge a good rest.


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Solution #8

posted on Jun 09, 2009
Not Rated)

sleepingnow

Rank: Apprentice 
Rating: 0%, 0 votes
same problem so followed the instructions about de-frosting with no success. Temperature control got worse, food in fridge going off, frozen food thawing so eventually called F&P who are $121 call out + parts no extra charge for labour not call-out plus labour as originally quoted. He came within the specified time, replaced the heating element for the freeze/thaw cycle. cost $180, fridge now very quite and working- all happy!
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Solution #9

posted on Nov 04, 2008
Not Rated)

Zaichik

Rank: Apprentice 
Rating: 0%, 0 votes
After getting ours fixed last year, it started up with the beeping again about 11 months later - evidently the fridge is fatally flawed and even the F&P technicians can't do a proper fix. We have now solved the problem permanently - ditch the F&P rubbish and buy a Mitsubishi. I'm never going to buy Fisher and Paykel again - buy New Zealand for New Zealand is all very well, but not if the quality is worse than that of foreign-made products. Better brush up your quality, Kiwis!
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Solution #10

posted on Nov 03, 2008
Not Rated)

rah135

Rank: Apprentice 
Rating: 0%, 0 votes
along with solution number 4 mine is now beeping twice everytime I open either door. Fisher paykal said have someone come out and look at it. We bought it from Bray And Scaarf here near washington DC. My prediction is that it will between two and 3 visits for them to fix it.  They have been unable to replace a tiny white cap that holds the butter dish cover in place after 3 visits already. I finally called FP in new zealand and they are sending me the part since I have had to take 3 days off of work already to replace a 10 cent part! - 
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Solution #11

posted on Nov 19, 2007
Not Rated)

TiredTassie

Rank: Apprentice 
Rating: 0%, 0 votes
Insomnia, i might have a solution for you.
Look at the temperature monitor in the back wall of your fridge, if it is the freezer compartment that is flashing it may be a bad seal.
The problem with mine was the seal on the hinge side was folding over, creating a small gap when closed.
I carefully pealed off the freezer door seal and rotated it 180 degrees and put it back on.
It has been a full day, the flashing has stopped and so has the beeping.
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14 Other Users Have The Same Problem - Continued

Comment by amygail, posted on Nov 24, 2008

Yep annoying same fridge same beeping, sure the seals are ok still!

Had the water coming out of the back they came and replaced something under warranty and then 2 years later this.

6 years old, should last longer than that, my parents just had to buy a new fridge after 11 years!

Comment by Guest, posted on Aug 13, 2008

we have the same fridge same problem, have had the seals replaced and to no avail. have used the shabbat mode for a while now. has any succeeded in getting Fisher and Paykel to fix at a good price, due to obvious common fault in all these fridges?

Comment by frigid, posted on Feb 10, 2008

yeah, pretty annoying. same fridge, same beeping....

turned it on-off few times, will have to get a service person to look at it i guess...

Comment by TiredTassie, posted on Jan 25, 2008

Hi,
We put up with our fridge beeping since before Christmas. Couldn't take it anymore, so called the electrician. One of the fans had a broken wire, so he replaced both with new improved models. Also, the element was touching the plastic part of the freezer in one corner and was causing ice to build up. He used aluminum wire to pull the element up and fix it into place. Total cost $220 and worth every cent for a good nights sleep. :)

Comment by DjSpeed, posted on Jan 08, 2008

i too have had the beeping occur, my f&P fridge. And funny enough it too is just over 3 years old.
We just moved house, and thats when the beeping started.

So im thinking (after checking the seals and user manuals and everything) that it may be the fan and wires as described above.

Now the hard part. Finding a service technician that wont charge an arm and a leg for a product that seems to perhaps have a general defect.

Comment by Zaichik, posted on Dec 26, 2007

We had ours fixed by F&P too, but it cost less because they only replaced one fan. It definitely sounds like a faulty batch....

Comment by Castiron, posted on Dec 10, 2007

And another one. Only just started doing it. The fridge is about 3 years old also. Will look at the section that is flashing, and try moving the seal.

Comment by TiredTassie, posted on Nov 18, 2007

Ours too. Same thing, fridge is 3 years old and about four nights ago it started beeping. I thought maybe the freezer wasn't sealing properly as the control panel flashes on that compartment. The freezer seal was slightly squashed on the hinge side of the door so I pulled the freezer seal off and turned it 180 degrees, so far no change it still flashes and beeps after a while.
Can anyone help with the fridge problem?

Comment by Guest, posted on Nov 13, 2007

We too have the problem of the fridge-freezer beeping loudly in middle of the night, and sometimes several times during the day. We're totally fed up with it. Ours is also 3-years old. The beeping seems to be emanating from rear of the fridge part which is on top. There's no visible fault with the fridge. So much for modern appliances! We never had these problems with the older F & P models.

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