Question about Motorola Mobility RAZR V3

1 Answer

Phone only responds to Red Power button

I can receive calls, but the keypad does not function except to turn on/off. I tried pressing all the buttons, the star key takes me to the IM Offline Menu, which has Log in highlighted, but I can do nothing but exit out by hitting the red button again.

Posted by on

  • mailmanz Jun 08, 2008

    any button i use on my phone takes me to im offline menu

  • Anonymous Jun 10, 2008

    Got the same damn problem.

    Is there a way to fix this.



1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Flex cable has come unplugged or is broken.

Posted on Oct 04, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Keypad press does not respond when on an automated

try to remove the keypad and press the inner buttons to see whether it works. if it fails to work you have to change it

Apr 11, 2010 | Motorola Mobility Moto Q

2 Answers

My e815 keypad seems dead - power button is the only one working

Well, the phone is done with.
I dont understand why but most "motos"
are like that.

Sorry I couldn't help much...

Jun 26, 2009 | Motorola Mobility E815

1 Answer

Voice mail does not respond to commands from auto dialer screen

i found this on another forum... hopefully it's the answer we are looking for.

Re: Bug with Phone virtual number pad
I've found the answer to this problem!

Part of the problem is that the screen blacks out shortly after a call is connected.
When that happened I pressed the green phone button to get the keyboard back.

This keyboard image is a dummy. It visually responds to your touch but does not send the signal.

After you dial and your call is connected look at the bottom of the screen and you'll see that the normal menu tab changes and appears with the number 5 and letters jkl on it.

Pull it up with your finger. THIS is the keypad you must use when within a call to send number signals. I tested it and confirmed that it works.

If you have pulled up the dummy keyboard by pressing the green call button from within a call then simply hit the BACK button to see the real keypad tab.

If the screen has gone black and you need to light it up again then you can press BACK, HOME, or MENU to see the real keypad tab -- press anything BUT the green call button (which will give you the dummy keypad).

This dummy keypad is a true design flaw but knowing how to get to the functional one makes it an annoyance not a hindrance to using the phone.

Dec 10, 2008 | HTC G1

1 Answer

Key pad won't respond

first of all change your internal keypad
if not works
please change your keypad ic

for more information
you can mail me

Mar 18, 2008 | LG CU500 Cellular Phone

1 Answer

Power button works..

if the only red buttons is working,
maybe your phone keypad flex ribbon is already damage.
or if you drop your phone and after that
the erd buttons is only function key keypad crystal is the prob.

Jan 16, 2008 | Motorola Mobility RAZR V3

2 Answers

Repair or buy a new one

LOL....just have the flex cable change and that will correct your problem......

Jan 10, 2008 | Motorola Mobility RAZR V3

2 Answers

No response from keypad input?

check your volume keys or any side keys that get stuck... or if you can open your fone check its keypad for any shortage...

Oct 26, 2007 | Samsung SGH-d407 Cellular Phone

1 Answer

Buttons not responding.

you need a new keyboard assembly

Aug 30, 2007 | Motorola Mobility RAZR V3

6 Answers

Motorola ROKR e1 keypad problem

It's the problem with the keypad board, the hardware problem not software, clean the connector carefully and replace the keypad board with the new one. This will solve the problem. Regards.

Aug 23, 2007 | Motorola Mobility ROKR E1 Cellular Phone

Not finding what you are looking for?
Motorola Mobility RAZR V3 Logo

60 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Cell Phones Experts

Virgil Wolter

Level 1 Expert

29 Answers


Level 3 Expert

1172 Answers

Rami Obeid

Level 1 Expert

16 Answers

Are you a Motorola Mobility Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides