Question about DeLonghi DSM7 Stand Mixer

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NO POWER! -- DeLonghi Stand Mixer 7 qt

Just unpacked the new (floor model) stand mixer. Plugged it in . . . and nothing. This mixer style/brand is new to me - so maybe I'm missing something. Is there a safety switch, or a certain order to do things - before it will turn on?? I'm pretty sure this is operator error, but where is the error? There is nothing in the one troubleshooting page of the manual that relates to this. I'm really excited to get the DeLonghi, so this is very frustrating. Thanks, Arfghan (shelley)

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  • arfghan Oct 23, 2007

    THANK YOU, diamaunt, for the input. 

    The mixer was actually boxed up to go back since I couldn't find any way to get it started . . .

    Nonetheless, I pulled it back out to look for a reset switch. Nothing that I can see, unless one is hidden inside the motor casing, and I don't want to invade that.

    So, no, it still is a no go. Back it goes into the box to be sent back.

    Thank you for trying!

    Shelley

  • gilaadm Nov 06, 2007

    I have the same problem, but our's worked for 2 years. It just stopped working. I can't find a "reset" button anywhere.



    Any other suggestions?



    Thanks,



    GM

  • Anonymous Dec 26, 2007

    Just got this mixer for xmas yesterday. Plugged it in and it worked right away - made awesome cookies. Today (the very next day) I plugged it in again and nada. I checked the circuit breakers in the house - fine. There's no reset button anywhere. I've tried it at different outlets in different rooms - still nada. Not sure, but this is awful!!!

    :(
    CB

  • Anonymous Aug 09, 2008



    Have same problem.

    I replaced the motor fuse, it had worked again but noisy. Now I have the same problem again, no power at all.



    It is really a very bad mixer, and Deloghi's service is worse.



    Hope this will help who is thinking to buy this mixer.



    To get more information about this mixer go here

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There should be a overload breaker on the bottom of the motor, tilt it back and look for a little red (probably) button.  other than that, there shouldn't be anything else... if it doesn't  work, it might be defective... Don't give up hope though, those mixers, (used to be Rival, and made by Kenwood in europe) are *SOO* much better than Kitchenaid, it's not even funny *Grin* and good luck.

Posted on Oct 20, 2007

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