HP Compaq dc5100 Microtower PC Desktop
Problem for HP Compaq dc5100 Microtower PC Desktop

Sound card problem.




By trilho_pt on May 01, 2009

" "
I recently formatted my PC with Windows XP SP2, but I've had a little problem on the sound card. I got all functioning (graphics, internet, ...) but the sound card doesn't seem to work properly. I went to HP's site (my model is a HP Compaq Dc5100) and downloaded all drivers, but when I installed Soundmax program (which previously did work on my computer) it said 'driver not found - reinstall and run program again' or something like that. So, I went to Device Manager and it had a yellow question mark on 'Multimedia Audio Controller'. I've tried various times installing the driver but the outcome is always the same. I was wondering if anyone here could give me any help...For further details of the PC:
http://i41.tinypic.com/2urtob6.jpg
http://i41.tinypic.com/2v1aurt.png
Note: As I am from Portugal, some words in Belarc Advisor MAY BE in Portuguese.
Thanks in advance.
Comments:

May 01, 2009

- I'm sorry, I do have some PC CD's left, but none of them found the driver in it. :/

Solution #1

posted on May 01, 2009
Not Rated)

ao_stingray

Rank: Guide 
Rating: 92%, 3 votes
Open the Device Manager, click on the icon, which is marked with question mark, hit delete button then a prompt will pop-up then hit Yes. After a while or after Windows restart, it will prompt you that you need to install driver for a new hardware, I assume you still have the Drivers CD, which comes with your PC, dictate the PC to search driver from the CD or DVD drive. This should do the trick. if you still have further inquiries or if still this doesn't work, please post another thread.

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