Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

12 Answers

MFC-240 shows no ink cartridge

I was printing several pages when my printer stopped, showing no black ink, even though the cartridge is more than half full. I took out the cartridge and reinstalled it but it still says no cartridge. I have tried 2 new cartridges, both OEM and non manufacturer product, but I still get the message to reinstall cartridge. How do I make the printer recognize that a cartridge is installed.

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  • 23 more comments 
  • Anonymous Nov 04, 2007

    Yes, I have the same problem.

  • Anonymous Nov 13, 2007

    error in ink cartridge

  • Anonymous Nov 24, 2007

    I am having the same problem with my mfc210 c.

  • Anonymous Dec 03, 2007

    Removed and replaced the cartridges several times. Unplugged and replugged in the printer. Still shows no yellow ink cartridge, but it's in there.

  • Anonymous Dec 05, 2007

    I replaced the black in cartridge and now it will not accept that it has been replaced

  • esermom Dec 20, 2007

    I have the same problem, no black ink cartridge showed in the middle of a print job. I have tried rebooting the printer and the pc. No luck. I have removed the cartridge several times and even tried a new one. Nothing is working. Very aggrivated. I homeschool and use my printer several times a day.

  • bond_bhai Jan 03, 2008

    I have the same problem. It does not recognize the new cartridge or either the old one. Keeps on saying that please install the cartridge. The only catch is that I had recently updated the firmware. Maybe it is a firmware problem. But I cannot find any ways to rollback the firmware.

  • Anonymous Jan 07, 2008

    I am having same problem know. I have ink cartriges lc51 series, and i managed to put ink to them myself, they worked for the longest time fine . now i have the issue that it is not detecting the cartrige in the slot. it tellsme over and over again . no cartrige. you said something about waiting for an ink box. ?? what is that.

    how do i fix this problem.

  • Anonymous Feb 11, 2008

    same as above

  • kepanupto Feb 20, 2008

    The MFC keeps reading ink low and black ink empty. I install ink to no avail. I shut it off, rebooted the computer, disconnected the phone line-just short of throwing it out the window, I think i have tried everything. any new solutions?

  • Anonymous Feb 27, 2008

    Same problem, I am getting sick of buying ink!

  • Anonymous Mar 06, 2008

    yes, I have the same problem with MFC-240 printer says no ink, there was still ink in cartridge,but I still got a new one put in still said no ink and sometimes it said reinstall.

  • Anonymous Mar 07, 2008

    yellow shows no cartridge I want to print with black it said reinstall I do not have manual I am away from home

  • blossom4763 Mar 16, 2008

    i have the same promblemm my cartridges are half full and it wont print and it tells me to change the cartridges and i have but it still wont reckonize and fix the problem.what can i do to solve this thank-you this printer is new havent had it long

  • pinkcad Mar 23, 2008

    When no simple solution appeared I took the printer in to a warranty repair depot and they replaced a part. Since then it has been working great. The thing that ticked me off was that I had to buy another printer to use while mine was in for repair. Since I had a large supply of 3rd party ink cartridges, I bought a second MFC 240 as they were on sale for about the same price as I'd pay for a complete set of Brother ink cartridges. Now that I have a back-up printers I probably will likely never have a problem again. I use generic ink and have been printing a lot of photos with good results and no problems.

  • Katenps Apr 01, 2008

    Yes! I just hooked up my brand new Brother Fax machine and it's not reading the Yellow in. Reading your post and realizing that I have to take the machine in for repair does not make me a happy camper.

  • Anonymous Jun 04, 2008

    Same problem, no matter how many new cartridges I put in its still says "no cartridge"

  • Anonymous Jun 08, 2008

    I have the same message, I did buy a new black cartridge, reinstalled the new one and I am getting the same message.

  • Edwyin Jul 26, 2008

    My printer is stuck on saying Cyan Yellow and doesnt want to print. Why?

  • tisnoradem Aug 10, 2008

    My 4 in 1 Brother 240 MFC will not print. All colors said they were empty, one at a time. I have replaced them twice with no help. Brought the unit to a Computer repair store and they said I needed a sensor. I'd be better off getting another copier. What do you think? Could I replace the sensor?


  • Bleu21 Nov 07, 2008

    I just installed a brand new black ink cartridge. The printer is not showing that I put a new ink cartridge in. Then my color ink has ran out. I DO NOT NEED COLOR INK WHATSOEVER so I did not have backup.

    NOW I HAVE A MAJOR LEGAL DOCUMENT TO FILE TODAY, BUT NO FREAKING PRINTER TO PRINT because BROTHER SELLS A LOUSY PRODUCT. I am going to have to run and buy a brand new freaking machine at wal-mart, because that is the only store open right now. NOBODY SELLS THE INK except for buisness supplies which don't open until four hours.

    I will NEVER buy a another brother product.

  • netwrk219 Jan 30, 2009

    I didnt even get through the first set of ink before it started with the issue of saying no cartridge. Is Brother aware of this? seems that with so many having the same issue, might be time for a recall.

  • Anonymous Feb 01, 2009

    where is the sensor located exactly, I tried but didn't work, so I think I may be covering the wrong area?

  • Anonymous May 13, 2009

    I had the same problem
    But solution #2 worked like a charm.

    Thanks razoredge

  • Anonymous Mar 31, 2014

    Have been using non OEM toner cartridges with no problem. Tried to print a page and got a warning to replace toner which i did. Cannot print anything and the toner lite is on (not blinking)



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Same problem here... Figured out something that works fine for me anyway.

I took some black electrical tape and covered the clear plastic area in the front of the cartridge. It's a bit of a delicate procedure. Need a piece of tape about 3/16 of an inch wide and 1/2 inch long to match the contour of the clear plastic so it still fits inside the printer and can be surrounded by the light sensors.

Unfortunately, I think Brother is making too much on the ink cartridges and therefore is trying to make them tamper proof. I t's backfiring on them. Will never buy another Brother.

Posted on Mar 23, 2008

  • ddebadboyrms Sep 17, 2010

    hello razoredge i just wanted to say thanks so much i just got through ur solution was very helpful two thumbs up


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Hi all,

I had similar problem, i.e. MFC-240 printing was "forbidden" even if one cartridge was out of ink. This did not make sense if I wanted to print black and white but only cyan is out.

I read about taping the sensor bit of the cartridge to (fool the printer). My solution is instead of using tape (which could require some delicate work), I used liquid paper! Just paint over the transparent spot of the cartridge using the small little brush from the liquid paper bottle cap. Wait til it dried and plug the cartridge back in. It worked!


P.S.: I pulled the power after I finished printing to prevent its auto-wake (every two days or so) head cleaning job which used up internal ink (=expensive). The surprising rattling really annoyed me.

Posted on Dec 03, 2008

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I have a MFC-240c - I put little pieces of toilet paper in the front part of the empty color cartridges, and black works now without them. I will never buy color again, as I only print in black and the cleaning process was the only thing using color. Unplug it at night to save black!

Posted on Mar 19, 2009

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With your MFC powered up, open it up and remove the cartridge you are having a problem with, then close the MFC, leaving it powered up. It should report that there is no cartridge in the machine.

Still with the MFC powered up, open it up and reinsert the ink cartridge, then close the MFC. It should either ask if you have replaced a cartridge or go into its cleaning mode.

Answer "yes" to "have you replaced cartridge?" and it should either "print" or "clean" and then "print".

Posted on Nov 05, 2008

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I received the same "no cartridge" message and after reading some posts I thought I'd try the electrical tape option. First I didn't have electrical tape so I use the tape portion of a band-aid. It's even thinner than electrical tape and the little pin ***** holes on the band aid didn't seem to matter. When I first covered the entire rectangular ink area, my cartridge would no longer go in so I had to carefully wrap the ink portion with the band-aid. Worked!

Posted on Feb 15, 2010

I agree with others I will never buy brother it is a piece of junk we have a canon & HP at work and never have problems ..

Posted on Nov 05, 2008

Blocking the transparent bit in front of the cartridge with opaque tape helps. Since I lacked opague tape, I cut paper out to fit in and used glue to hold it firm.
Works like a charm.

Posted on Oct 24, 2008

Simple....never buy anything made by Brothers.

Posted on Jul 09, 2008

I read that it uses light sensors to read the ink levels and a solution was posted to tape with dark tape where ink cartridge where the light sensor reads it and then you can use your ink till empty. I am disappointed in these Brother machines and expected better from them. Not being able to use black ink or print or fax or scan when a color ink goes empty is insane and Brother should have provided a firmware fix long ago for this problem. I will not be getting another Brother machine unless they do away with these problems in the future!

Posted on Mar 22, 2008

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I do have the same prob. On my way to see the error clear, I first changed the carts to original ones, but no effect. Secondly I opened the printer and noticed, that ink had stained the inkcartridgebox (which must have been quite normal since the original cartridges stain the box, too). I have cleaned the hole box (and the inside of the printer, but had no success. So, at the moment, I am trying to change the inkcartridgebox to another (new) one. If this will be without success, it must be anothernew(!) - see error 30 and 50 which happens because of paperjam- prob of brother printers due to malfunction of firmware, since the machine displays this error (no ink) during print out of a 50 pages job.... (will post the result the next days)

Posted on Oct 04, 2007

  • Mix-it-up
    Mix-it-up Oct 08, 2007

    Still waiting for the sparepart.
    Hope to have it within the next week.

  • Mix-it-up
    Mix-it-up Oct 23, 2007

    Have changed the ink assy. Everythings working normal again. 


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Instead of trying to cut a precise piece of electrical tape and then manuver it into position, I simply put a piece of electrical tape across the entire opening. Took 2 seconds and works like a charm!

Posted on Mar 19, 2013

  • john olmstead Mar 19, 2013

    Instead of trying to cut a precise piece of electrical tape and then manuver it into position, I simply put a piece of electrical tape across the entire opening. Took 2 seconds and works like a charm!


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The MFC keeps reading ink low and black ink empty. I install ink to no service. I restart the computer, and warped the phone line-just short of throwing it out the window, I think I have tried everything. Any new solutions?
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Posted on Jul 22, 2008

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