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All Products > Brother > Multi-Function Center MFC-240C All-In-One InkJet Printer > Troubleshooting

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firmware, error, will not print, black will not print, PRINTER DOES NOT PRINT

Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

MFC-240 shows no ink cartridge (by 20 users)

posted by pinkcad on Oct 03, 2007

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I was printing several pages when my printer stopped, showing no black ink, even though the cartridge is more than half full. I took out the cartridge and reinstalled it but it still says no cartridge. I have tried 2 new cartridges, both OEM and non manufacturer product, but I still get the message to reinstall cartridge. How do I make the printer recognize that a cartridge is installed.

Comment by pinkcad, posted on Mar 23, 2008

When no simple solution appeared I took the printer in to a warranty repair depot and they replaced a part. Since then it has been working great. The thing that ticked me off was that I had to buy another printer to use while mine was in for repair. Since I had a large supply of 3rd party ink cartridges, I bought a second MFC 240 as they were on sale for about the same price as I'd pay for a complete set of Brother ink cartridges. Now that I have a back-up printers I probably will likely never have a problem again. I use generic ink and have been printing a lot of photos with good results and no problems.

I have the same problem.

19 Other Users Have The Same Problem

Comment by tisnoradem, posted on Aug 10, 2008

My 4 in 1 Brother 240 MFC will not print. All colors said they were empty, one at a time. I have replaced them twice with no help. Brought the unit to a Computer repair store and they said I needed a sensor. I'd be better off getting another copier. What do you think? Could I replace the sensor?
N>D>

Comment by Edwyin, posted on Jul 26, 2008

My printer is stuck on saying Cyan Yellow and doesnt want to print. Why? Summertimefun.6@hotmail.com

Comment by Guest, posted on Jun 08, 2008

I have the same message, I did buy a new black cartridge, reinstalled the new one and I am getting the same message.

Comment by Guest, posted on Jun 04, 2008

Same problem, no matter how many new cartridges I put in its still says "no cartridge"

Comment by Katenps, posted on Apr 01, 2008

Yes! I just hooked up my brand new Brother Fax machine and it's not reading the Yellow in. Reading your post and realizing that I have to take the machine in for repair does not make me a happy camper.

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Best Solution

posted on Mar 23, 2008

razoredge

Rank:

Apprentice
Rating: 95%, 12 votes

Same problem here... Figured out something that works fine for me anyway.

I took some black electrical tape and covered the clear plastic area in the front of the cartridge. It's a bit of a delicate procedure. Need a piece of tape about 3/16 of an inch wide and 1/2 inch long to match the contour of the clear plastic so it still fits inside the printer and can be surrounded by the light sensors.

Unfortunately, I think Brother is making too much on the ink cartridges and therefore is trying to make them tamper proof. I t's backfiring on them. Will never buy another Brother.

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Solution #2

posted on Oct 04, 2007

Mix-it-up

Rank:

Guru
Rating: 88%, 1075 votes

I do have the same prob. On my way to see the error clear, I first changed the carts to original ones, but no effect. Secondly I opened the printer and noticed, that ink had stained the inkcartridgebox (which must have been quite normal since the original cartridges stain the box, too). I have cleaned the hole box (and the inside of the printer, but had no success. So, at the moment, I am trying to change the inkcartridgebox to another (new) one. If this will be without success, it must be anothernew(!) - see error 30 and 50 which happens because of paperjam- prob of brother printers due to malfunction of firmware, since the machine displays this error (no ink) during print out of a 50 pages job.... (will post the result the next days)

Comment by Mix-it-up, posted on Oct 08, 2007

Still waiting for the sparepart.
Hope to have it within the next week.

Comment by Mix-it-up, posted on Oct 23, 2007

Have changed the ink assy. Everythings working normal again.

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Solution #3

posted on Jul 22, 2008

aady

Rank:

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Rating: 0%, 0 votes

The MFC keeps reading ink low and black ink empty. I install ink to no service. I restart the computer, and warped the phone line-just short of throwing it out the window, I think I have tried everything. Any new solutions?
________________
Aady
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Solution #4

posted on Jul 09, 2008

Guest

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Simple....never buy anything made by Brothers.

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Solution #5

posted on Mar 22, 2008

Guest

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I read that it uses light sensors to read the ink levels and a solution was posted to tape with dark tape where ink cartridge where the light sensor reads it and then you can use your ink till empty. I am disappointed in these Brother machines and expected better from them. Not being able to use black ink or print or fax or scan when a color ink goes empty is insane and Brother should have provided a firmware fix long ago for this problem. I will not be getting another Brother machine unless they do away with these problems in the future!

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