- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I had the same problem, my workaround was: 1. turn on the camera, you will hear some beeping as the lens tries to raise from the body of the camera 2. wait until the camera turns off 3. pull the lens gently until you hear a 'click' 4. turn on the camera again, it will work normally (hopefully)
Another interesting thing, you can switch on the camera in "play mode" only, by holding down the play button on the back while pressing the power button. In that way, the lens will not raise and you can copy the images.
i had the same problem a while back. I fooled around with my camera lens a bit and it turned out that one side of the lens was sticking out a bit. I pressed down on this and pushed the power button and it worked. The next time I turned it on the same thing happened but if you keep doing the same thing it should work.
If your camera is still under warranty, the best thing you can do is to
take it to the nearest official Canon repair shop and Canon should fix it for
If your camera is out of warranty, or if Canon refuses to repair it for
free (happens sometimes if for example they suspect the camera has not been
treated properly) you can try some of the methods listed here to repair it
yourself. These simple methods have helped a lot of people fix their cameras.
Before trying any of the suggestions, make sure your Canon has fresh batteries
and it is in recording mode.
1) Remove the batteries from the camera, wait for a couple of minutes,
then put them back in and turn the camera on.
2) Try compressed air. With a fine tip blow off gun and dry compressed
air (20 lbs) set the tip between the lens turret and the camera body and turn
on the air while moving the tip around the lens. It should remove all dust and
sand. Turn the camera on and it should function fine.
3) Another method is to tap the padded USB cover part on a hard surface,
for example, a desk. It sounds so simple, but very often in works.
4) Try forcing the camera lens:
Turn off the camera. Place it on the back with the lens facing up and take a
look at the spacing between the lens and the lens housing. If you notice that
the gap is not even all the way around the lens, the problem should be easy to
fix. This type of a problem usually occurs if the camera was dropped while the
lens was extended.
Simply - VERY GENTLY - press down the lens on the side where the gap is the
biggest. You should hear a "click" as it pops back into place. Try
powering the camera back on.
If the lens doesn't extend at all or it extends, and then retracts again, do
the following. Turn the camera off. Take the camera in one hand and with the
other gently take one part of the lens and gently move it round in a circular
movement. Do so with both sections of the lens. You will hear a
"click" as it pops back in place. Power the camera on.
Another version of this fix would be to pull and twist on the largest ring of
the lens while turning the camera on. Listen for a "click". If at
first the focus seems to be off, turn the camera on and off and take lots of
pictures, close ups and distance. Focus should slowly start improving.
5) If that doesn't work, there is an online guide for dismantling Canon
cameras and fixing the E18 error. (NOTE: Try this only if your camera is no
longer under warranty!) It is a great guide with pictures and it can be
There are 2 other guides, one Bulgarian and one Estonian with the take apart
procedure for Canon cameras. They are not in english but have a lot of pictures
which help with the process.
If you found these E18 repair instructions useful,
consider bookmarking this page or posting your experience in the posting area. If you have
any ideas for improving the web site, so it can benefit more people, feel free
to share them with us
I had t he three beep problem and also the lens was open. I tried batteries - then i noticed the lens was slightly bent - i tried straightening and it snapped and went into place. then i tried turning it on and it was fine and when i turned it off the lens closed.
get a butter knife or any thin object like that
and use it to push out the lens and turning it on at the same time
you will hear a clicking noise which is normal
once completely out, use your hand with a gentle but firm presure move it form left to right
and then hopefully it should work after that
OMG! so i read all these suggestions and nothing worked or i was just confused..tried the tapping thing but didnt work..so i finally just kept twisting the lens and pushing it in and out..it doesnt really move but i was angry and hoping this was doing something..i turn my camera back on a IT WORKIN AGAIN:) im so happy becuz i was so pissed that i had to buy another camera but i suggest trying this method if the table tapping dont work..OH and my lens didnt look crooked at all so if urs look straight and stilling doing stupid beep thing ,,,try this!