Only can get crushed ice no matter what setting is on
I only get crushed ice no matter what setting I have it on. When it's on the cube setting, crushed ice still comes out. What part needs to be replaced to resolve this issue? Is it the motherboard which controls the settings?
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Re: Only can get crushed ice no matter what setting is on
Take the ice container out of the freezer, there is a metal rod that sticks out behind the ice container, You should be able to move this up and down to open a flap in side front of container to allow whole cubes to get through. In rear of freezer there is a hole that this rod sticks into. You will see a plastic square shaped actuator hanging down. It sould be completely down, and you should be able to move it up and down easily with your finger. If not then it is either frozen or it has failed. If it seems to be hanging about half way down, take a hair dryer and warm it enough that you can move it up and down. Once it is all the way down, reinstall ice container and try for cubed ice again.
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Check that the shifter bar on the bottom of the ice bin is moving to shift from cubed ice to crushed. With the ice bin out you should see movement in the back wall of the freezer with the light switch button held in while changing the dispenser controls from cubed to crushed. GSH25JSXASS Parts Ice Bin Parts
The solenoid needs to be checked for free operation, you should be able to remove the ice bucket and reach into the small opening where the solenoid saddle is and easily lift it with your finger, and it should fall back down when you let go. The saddle should be down when the bucket is installed so the actuator rod slides into the saddle. If the solenoid is actually energized in both the crushed or cubed setting, you will need to look to the mechanical switch and orange flag indicator on the front of the freezer door for possible shorts. Most likely the solenoid assy is frozen, or iced up as this is a simple non electronic dispenser system. Pleazer Appliance...
This answer probably comes too late for you (you posted the question 9 months ago), but I want to record it here for posterity, since I had the same problem, and searching on Google for it brought up your question. Anyway, I managed to fix this very problem by removing an ice cube that was wedged in the ice dispensing mechanism. The way this unit works is that it pushes the ice cubes through the mechanism, which always rotates the "crushing blades". When you select "cubed" ice, a lever opens up the exit chute wider, which causes the blades to simply push out the ice cubes as they pass through. When you select "crushed" ice, the lever closes the "exit" for the ice cubes to be narrower, so that the ice cubes can't be pushed through by the blades, and instead get crushed by them. I had an ice cube wedged in there that had the same effect of closing the exit to be narrower. Removing it fixed the problem. You might want to collect all the ice cubes that have accumulated in the ice bucket in a container, empty the ice bucket, clean out the mechanism from any obstructions, and then put the ice cubes back into the ice bucket.
What is most likely your problem is the crushed ice solenoid. This solenoid, which is located next to the auger motor behind the ice bucket, is failing to actuate when you request cubed ice. Its "home" setting is crushed, and actuates to allow cubes past the crushing mechanism in the bucket. To be certain its the problem, remove the ice bucket, and tape the door light switch in the closed position. actuate the ice dispenser lever, for both cubed and crushed ice. you will see a square hole next to the rotating fork, when you select cubes, it should open. If it does open, there is something wrong with your ice bucket, perhaps the arm is broken, or the door inside bucket is off its snap in type hinge or broken altogether. If it doesnt open, replace the solenoid
Your ice bin is out of alignment. Pull the ice bin all the way out and re-insert it and make sure it locks in place. When you re-insert the bin,look underneath the bin. You will see a metal rod. It must go INSIDE the yoke at the rear of the freezer, NOT under the yoke and NOT over the yoke. In the yoke. This is a common problem and will happen again. The ice bin has a way of dislodging itself. If the rod is not in the correct position you get crushed ice regardless of the setting.
I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.
I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.
There is a solinoid in the freezer section by the motor that turns the ice auger. Test it by selecting cubes and with the ice bucket out, open the door, hold the door switch so the lights turn out and push the dispenser button. It should make a loud snap and travel upward. If not then I would say you have a bad solinoid. If it does, then I would look at the bucket. the metal rod that runs along the side of the bucket opens a flap in the bucket that is supposed to let the full cubes drop. look for anything that might cause it to be hanging up.