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Sandra carpenter Posted on Nov 06, 2013

Shredder not accepting paper. The rollers appear to be working properly and there does not appear to be any paper jams or blockages. No unusual noise from mechanism and rollers do not appear to be loose. It feels like the paper is being kicked back instead of being grabbed into rollers. Any suggestions?

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George

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  • Posted on Nov 06, 2013
George
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Try inspecting the rollers, make sure its plugged in, try emptiying the canisters, if that doesnt work,take it to radio shack or staples,they can help you probbably for free

5 Related Answers

CLCLDL

  • 1 Answer
  • Posted on Jun 14, 2008

SOURCE: Fellowes PS-70 Shredder jam

I used needle-nose pliers and regular pliers to pull out all of the jammed paper -- it took an hour but I finally got it. I never did find a release mechanism even after I took the top apart. Thanks anyway!

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CheckitRight

  • 1363 Answers
  • Posted on Sep 05, 2008

SOURCE: Shredder won't grab paper

there has to be something in the path.

once you put the paper in it triggers a sensor that rotates the blades and grabs the paper there is nothing else in between the entrance and the blades. get a flash light and lok in to see what is blocking the path.

unless there are some paper in between the teeth /blades, that need to be cleaned out.

Anonymous

  • 328 Answers
  • Posted on Jan 12, 2009

SOURCE: Unjamed, but jammed light remains on and won't shred

Most likely the PC board has gone bad. It will cost over 100.00 from fellowes.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

Anonymous

  • 1 Answer
  • Posted on Jan 22, 2009

SOURCE: Fellowes crosscut shredder does not shut off

Best to use the alcohol/cotton swab recommendation. When I first called Fellowes about cleaning the sensor, they told me never to spray compressed air into the shredder throat, but without much explanation. Later I discovered that the instructions on some of the compressed air cans specifically warn against using them to clear shredder sensors, as the flammable accelerant can leak out when the can is held at an angle and possibly ignite if a spark is generated by the machine. 
This link will take you to the Fellowes FAQ page: 
http://fellowes.com/fellowes/site/support/support_troubleshooting.aspx#dm12c

On the page click on "How do I clean the sensors on my (model) shredder."  I depart a bit from the instructions in that I don't replace the two screws on the throat guide. That way, I can simply slide the media guide toward the front of the machine, lift up the throat guide and do my cleaning. Much faster and, in my opinion, not having the throat guide screws in does not seem to pose much of a safety issue.

Anonymous

  • 1 Answer
  • Posted on Apr 04, 2009

SOURCE: Fellowes P600C-2 Motor runs in reverse, but not forward

Take it apart and clean the switch with compressed air.

Be careful when you put it back together that you don't allow the wires to touch the fan.

You also have to make certain that the small plastic teeth that seperate when you feed paper are aligned properly.

Good Luck

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25346531-f3timxio4jyou4u0bydnlgfi-2-0.jpg Without disassembling your shredder, the best way to clear your jam is to use Rosonol Lighter Fluid (3), tweezers (4), and dental picks (5).
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25346531-f3timxio4jyou4u0bydnlgfi-3-0.jpg
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Hi,
Instructions
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Step 2 Check to see if the shredder is jammed. This is the most common cause of shredder problems. Click the power switch to reverse, which should clear a minor jam. If not, set the shredder to auto, and then to reverse again until the jam clears.
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Step 5 Sharpen or oil the blades. Shredder blades need to be oiled on a regular basis to keep your machine in proper working order. Get oil made specifically for shredder blades from an office supply store.
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