IThe valve popped out of the blue detergent container and caused the solution to run out. I tried to get a new rubber seal, but was informed that I only can buy the whole container for $79. I think that is robbery, since there is only the seal defect. Can someone point me in the right direction on where to buy just the seal or maybe the valve?
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it sounds like a rubber sealing in the motor has come loose and is being constantly rubbed against the walls of the motor with would cause the smell and loss of motor speed caused by the fricton of rubber against the rod so if you can get to the motor try to open it and see if you can get it if not take it to a small engine repair service hope this was helpful:)
(1) Does water or chemical leak from the tank when filled, but before it is installed? If not, then the tank is OK.
(2) If the tank is not properly aligned to the lower handle when assembled and latched, the black rubber seals on the handle will not seal to the tank. You may wish to look at this. Also, make sure both round black rubber seals are present on the flat mount where the tank valves will sit.
Several possible problems:
1) Did you clean the blue lower pickup container (dirty water) before putting it away?
Take out the pickup container and open it up, check the filter (under the little blue piece on top) and also open up the container itself and clean under the flapper on the "screen".
2) Look inside the housing and check the vac hose that goes from the front of the unit up to the rubber grommet where it goes into the lower pickup container. Is it clogged? If yes, take off the front pickup (the part the runs along the floor in front of the rotating brushes) and run a very narrow lint pickup brush (like for cleaning dryer vents) and clean out the hose. It works great.
3) Check the front pickup for clogs and clean
4) If you are trying to pick up water, make sure the setting is set to wet. If you are trying to use it as a vacuum, set it to dry.
When you place the clean water tank on the machine, there is a connection between the tank valve and the seal on the body of the unit. If you have been using the wrong solution, ie. lysol or pine sol, they contain elements that will cause the seals to absorb the solution and they will swell and the valve will not open to release the solution into the machine. If this is the case, you will have to replace the main seal on the machine and the small seal on the valve in the tank. I have seen this problem alot because it can be hard to find the proper solution that was designed for the machine.
Put cold water only in the tank and place it on the machine. As you are pushing it into place, look through the clear plastic of the tank and observe the valve. You should see it lift slightly and hear the "glug" of water flowing. You should also see bubbles rise up inside the tank. If this doesn' happen, then the seal and valve are probably compromised and will have to be replaced. Don't use any solutions or additives that contain petroleum distolates or solvent bases as these are the main culprits that will be absorbed and distort the seals.
Is the detergent tank cracked at the bottom, under the black seal? If so the whole tank asm. needs to be replaced. But if this is new, then it has a one years warranty on it and you can take in for warranty repair.
Mine has done the same thing twice. I don't think you can store any unused solution in the container because it eats away at the rubber o-ring causing failure. You need to pull out the rubber housing by hand or gently with a pair of pliers.